"John Ochs" <jochs2@nospam.rochester.rr.com> wrote in message news:...
> I tried to install a HP1310 printer and was unsuccessful. I tried to
> uninstall it and I'm afraid that the uninstall took something needed with
> as it now hangs in the middle of loading windows. It just stops. I ran a
> startup in Safe mode and in the bootlog I found two errors.
>
> Init = Mouse
> Status = Mouse driver installed
> InitDone = Mouse
> Init =
> LoadStart = DISPLAY.drv
> LoadSuccess = DISPLAY.drv
>
> I wondered if the "Init = ". was the root cause of the stall in loading
> Windows. Then there is this failed entry:
>
> [000C4E79] Dynamic load failed C:\WINDOWS\system\IOSUBSYS\smartvsd.vxd :
> [000C4E79] Not a valid device - possibly corrupt
>
> How would I fix these failures? I assumed that the numerous font failures
> were due to using Safe Mode in creating this BootLog.
>
> Complete bootlog is attached.
>
> Thanks in advance for any help.
Can you boot to Safe mode? If so, open Explorer and go to the
c:\windows\system\iosubsys folder and move this file to another location.
To do this, you can right-click and choose Cut, then right-click on another
folder and choose paste, or you can use drag n drop.
Once you have done this exit and restart. If you get an error message about
the system not being able to find this file, then run Regedit. Go to
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD. Find smartvsd.vxd
on the list and delete it.
There are several failures in the bootlog that are normal. See this
article:
Load Failures Listed in the Bootlog.txt File
http://support.microsoft.com/?kbid=127970
PattyL
> "John Ochs" <jochs2@nospam.rochester.rr.com> wrote in message news:...
>> I tried to install a HP1310 printer and was unsuccessful. I tried to
[quoted text clipped - 22 lines]
>>
>> Thanks in advance for any help.
John Ochs - 27 Aug 2005 20:20 GMT
This removed the error for the Smartvsd.vxd but I still can't complete the
boot process. It hangs in the same place every time. I have run Registry
Mechanic, RegClean, Registry Checker and none find any errors. Any ideas
where I should look next
> Can you boot to Safe mode? If so, open Explorer and go to the
> c:\windows\system\iosubsys folder and move this file to another location.
[quoted text clipped - 41 lines]
> >>
> >> Thanks in advance for any help.
PattyL - 27 Aug 2005 23:51 GMT
You might take a look at this article:
Troubleshooting Windows 98 Startup Problems
http://support.microsoft.com/?kbid=188867
If that doesn't help you fix it, you might think about installing to a new
folder. See this article:
How to Install Windows 98 Into a New Folder
http://support.microsoft.com/?kbid=193902
If you decide to try installing over the current installation as a
troubleshooting step, be sure to uninstall Internet Explorer first. You want
to get back to the version that shipped with your version of Windows. Do
this from Control Panel, Add/remove programs. When you are back to the
original version, it will no longer show up here as available to uninstall.
Installing Windows over a version with an updated Internet Explorer will
result in mismatched files and your Internet access will be broken until you
install the version that you had upgraded to or a newer version than that.
PattyL
> This removed the error for the Smartvsd.vxd but I still can't complete the
> boot process. It hangs in the same place every time. I have run Registry
[quoted text clipped - 53 lines]
>> >>
>> >> Thanks in advance for any help.
John Ochs - 03 Sep 2005 03:46 GMT
Thanks for the help Patty. After 5 days of troubleshooting I bought a much
larger hard drive, removed the old drive and switched to XP and reinstalled
the old drive and picked off the files I wanted to keep. It will now get
reformated and placed in an older computer my daughter uses for word
processing.
Again, thanks for the help.
> You might take a look at this article:
>
[quoted text clipped - 76 lines]
> >> >>
> >> >> Thanks in advance for any help.