Sound Problems--help please

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Hal - 30 Dec 2003 11:02 GMT

I lost all sound. Speaker icon in task bar not
visible. Please advise how/where to look to make
fix.
I have looked at volume contol, device manager,
multi-media. Device Manager is all grey--can not
modify--eg check to show volume control--its checked
but page is greyed out. When try to correct at
media, volume, and other places--get message like
"sound not operating" Duh--that's what I am trying
to fix.
I downloaded via audio system file, but it does
not seem to install/operate. File is there,
but does not work.
ANY ADVICE APPRECIATED. THANK YOU, HAL

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Brian A. - 30 Dec 2003 15:36 GMT

In Control Panel > Multimedia, does it show the correct device as the Preferred
Device? When you mention "Device Manager is all grey--can not modify", what part
of/in DM is gray, all of it or just the sound?
Have you tried starting up in Safe Mode and removing any/all Sound devices,
rebooting and reinstalling the drivers?

Signature

Brian A.

Jack of all trades, Master of none. One can never truly be a master as there is
always more to learn.

> I lost all sound. Speaker icon in task bar not
> visible. Please advise how/where to look to make
[quoted text clipped - 10 lines]
> but does not work.
> ANY ADVICE APPRECIATED. THANK YOU, HAL

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Hal - 31 Dec 2003 11:15 GMT

Brian--SEE BELOW

>-----Original Message-----
> In Control Panel > Multimedia, does it show the correct
>Device? When you mention "Device Manager is all grey--can not modify", what part
>of/in DM is gray, all of it or just the sound?
> Have you tried starting up in Safe Mode and removing any/all Sound devices,
>rebooting and reinstalling the drivers?

Brian, Thank you for reply.
The whole screen for Device Manager--Audio tab is grey--
recessed--
can't activate. Under preferred device says none!?!
I removed the audio device from Device Manager in
system icon of control panel. It did not reappear
after rebooting. Where is it--how correct this/reinstall?

I was going to remove more as you suggested--but now
I am reluctant to do it with out more knowledge.

> ANY ADVICE APPRECIATED. THANK YOU, HAL
>
>.

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Brian A. - 31 Dec 2003 14:29 GMT

Device Manager and Multimedia are 2 separate items. If it showed None as the
preferred device in MM > Audio tab, from what I read you could not make any changes.
If None shows as a Preferred device, than none is what it will use. You nee to
reinstall the sound drivers.

When you removed the Audio/Sound Device in DM, did you do this in Safe Mode and
remove any/all entries as mentioned. You must remove all entries for that device to
make sure you are not leaving a corrupt one.

Do you know the Manufacturer, Model Name and Model# of your Sound Device? Is it
onboard (integrated) or is it an adapter card?

Signature

Brian A.

Jack of all trades, Master of none. One can never truly be a master as there is
always more to learn.

> >"Hal" <hhk@webtv.net> wrote in message news:093501c3cec4
> $783c5e80$a101280a@phx.gbl...
[quoted text clipped - 11 lines]
>
> > ANY ADVICE APPRECIATED. THANK YOU, HAL

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