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Windows Forum / Windows 98 / General Topics / April 2004

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uninstalling "Shopper reports adapter"

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Jason - 19 Apr 2004 18:29 GMT
I have a program that is called "shopper reports adapter"
that I want to uninstall.  When I try to do it via the
control panel, my PC seems to freeze up on me.  How do I
get rid of this, as I think it might be a reason my PC
freezes at other times.
Dapper Dan - 19 Apr 2004 20:18 GMT
Jason
That is some form of adware/malware. I don't know if AdAware and/or
Spybot remove it. If you don't have these free utilities, download
them and immediately check for updates and then scan. You may delete
everything that AdAware finds but use judgement with Spybot. Generally
you can delete all red flagged items, but before doing so, just review
them to ensure that they are not part of a program that want/need.
You can download from the following;

AdAware                                http://www.lavasoft.de/

Spybot Search & Destroy        http://www.safer-networking.org

Dan

> I have a program that is called "shopper reports adapter"
> that I want to uninstall.  When I try to do it via the
> control panel, my PC seems to freeze up on me.  How do I
> get rid of this, as I think it might be a reason my PC
> freezes at other times.
glee - 20 Apr 2004 04:51 GMT
It is part of Hotbar:
http://www.doxdesk.com/parasite/HotBar.html
and
http://www.pchell.com/support/hotbar.shtml

Update your anti-virus app and then run a full-system virus scan.

Use CWShredder, the CoolWeb removal tool, available here:
http://computercops.biz/downloads-cat-14.html
http://www.majorgeeks.com/downloads31.html
http://aumha.org/downloads/cwshredder.zip

In addition, install Ad-Aware 6 free edition, start it, click its 'Check for Updates' link in the app to install updates, then use it to scan your system, and remove what it finds.
Ad-Aware:
http://www.lavasoftusa.com/support/download/

Install, update and run SpyBot Search & Destroy, scan your system, and then remove the items in RED only.
SpyBot S&D:
http://www.safer-networking.org/index.php?page=download

Download, unzip, and run Hijack This from one of these locations:
http://computercops.biz/downloads-cat-14.html
http://www.majorgeeks.com/downloads31.html
http://www.spywareinfo.com/downloads/tools/HijackThis.exe
Unzip to a folder other than your Desktop or the Temp folder,  doubleclick HijackThis.exe, and hit "Scan".

When the scan is finished,  the  "Scan"  button will change into a "Save Log"  button.
Press that,  save the log somewhere you can find it (Desktop, My Documents, or similar).
Most of what it lists will be harmless or even required, so do NOT fix anything yet.

Copy the log files and paste them into a new post at one of these forums:
http://forums.net-integration.net/
http://computercops.biz/forums.html
http://forums.spywareinfo.com/index.php?showforum0
http://tomcoyote.org/forums/
http://www.lavasoftsupport.com
http://boards.cexx.org/

The folks there will tell you what to remove.

A tutorial for using Hijack This is located here:
http://aumha.org/a/hjttutor.htm

Additional reading:

Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://www.mvps.org/inetexplorer/Darnit.htm#tshoot
http://aumha.org/a/parasite.htm

http://doxdesk.com/parasite/CoolWebSearch.html
and
http://www.merijn.org/cwschronicles.html
Signature

Glen Ventura, MS MVP W95/98 Systems
http://dts-l.org/goodpost.htm

> I have a program that is called "shopper reports adapter"
> that I want to uninstall.  When I try to do it via the
> control panel, my PC seems to freeze up on me.  How do I
> get rid of this, as I think it might be a reason my PC
> freezes at other times.
BoB - 20 Apr 2004 22:35 GMT
>> I have a program that is called "shopper reports adapter"
>> that I want to uninstall.  When I try to do it via the
>> control panel, my PC seems to freeze up on me.  How do I
>> get rid of this, as I think it might be a reason my PC
>> freezes at other times.

Read this for general info
http://217.115.153.73/parasite/HotBar.html
http://www.pestpatrol.com/PestResearchCenter/Whats_Bad.asp
http://www.pestpatrol.com/pest_info%5Cde%5Ch%5Chotbar.asp

Well, it basically removes itself with Add/Remove Programs.
Try again from safemode when it should not be running.

BoB
 
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