CD/DVD ROM drive not working

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Chemqueries - 21 Apr 2004 16:06 GMT

Are any of you Windows 98ers having problems with your CD/DVD ROM? Mine hasn't
worked for several weeks. I understand this is a big problem for many users of
Windows XP. I have Windows 98, second edition. When I install a CD or DVD, I
hear that it's "trying" to work. There are faint noises, as if it's about to
start, and then it just stops. I've been "troubleshooting" for nearly a week,
to no avail. I have a Dell PC that's 4 years old. Any ideas?

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PCR - 22 Apr 2004 05:22 GMT

http://support.microsoft.com/default.aspx?scid=KB;EN-US;q237948
Troubleshoot CD-R_W

http://support.microsoft.com/?kbid=218617
Troubleshoot CD-ROM or DVD-ROM

Signature

Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR
pcrrcp@netzero.net

| Are any of you Windows 98ers having problems with your CD/DVD ROM? Mine hasn't
| worked for several weeks. I understand this is a big problem for many users of
| Windows XP. I have Windows 98, second edition. When I install a CD or DVD, I
| hear that it's "trying" to work. There are faint noises, as if it's about to
| start, and then it just stops. I've been "troubleshooting" for nearly a week,
| to no avail. I have a Dell PC that's 4 years old. Any ideas?

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Chemqueries - 22 Apr 2004 16:58 GMT

>From: "PCR" pcrrcp@netzero.net

>http://support.microsoft.com/default.aspx?scid=KB;EN-US;q237948>Troubleshoot

CD-R_W>

>http://support.microsoft.com/?kbid=218617>Troubleshoot CD-ROM or DVD-ROM

Hi. Thanks for your help.

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PCR - 22 Apr 2004 20:34 GMT

You are welcome.

Signature

Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR
pcrrcp@netzero.net

| >From: "PCR" pcrrcp@netzero.net
|
[quoted text clipped - 3 lines]
|
| Hi. Thanks for your help.

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sf - 25 Apr 2004 05:02 GMT

> http://support.microsoft.com/?kbid=218617
> Troubleshoot CD-ROM or DVD-ROM

Clean the Drive

If cleaning the CD-ROM or DVD does not resolve the issue,
clean the disc drive using a CD-ROM or DVD drive cleaning
disc if you have one. If you do not have one, obtain one
after all other steps in this article have failed to resolve
the issue. Drive cleaning discs are available in most
computer or home electronics stores.

#####

Someone told me just this week that a large percentage of CD
- DVD problems are caused by dust. IMO, you should make it
easy on yourself and trouble shoot your problem with this in
mind first.

Practice safe eating - always use condiments

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Chemqueries - 25 Apr 2004 05:55 GMT

>From: sf nobody@pipeline.com

>Clean the Drive
>
>If cleaning the CD-ROM or DVD does not resolve the issue,>clean the disc drive

using a>CD-ROM or DVD drive cleaning

>disc if you have one. If you do not have one, obtain one

Thanks very much for your help. I have a question about those disc-drive
cleaning discs . . .I saw several different brands at the store. Some have 6
"brushes;" some have only one "brush." Which is better? Also, some were just
cleaning discs, but some had some speaking and instructions on them, and since
the drive doesn't work, I won't get any audio or video to hear and see the
instructions and to click on various links.

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sf - 25 Apr 2004 19:12 GMT

> >From: sf nobody@pipeline.com
>
[quoted text clipped - 10 lines]
> the drive doesn't work, I won't get any audio or video to hear and see the
> instructions and to click on various links.

If you look carefully, you may be able to see the where the
light that reads your CD is located. Clean it off with a
long handled cotton swab & alcohol or a can of compressed
air.

Forewarned is forearmed: static electricity isn't your
friend.

Good Luck!

Practice safe eating - always use condiments

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Chemqueries - 26 Apr 2004 04:18 GMT

>From: sf nobody@pipeline.com

>If you look carefully, you may be able to see the where the>light that reads

your CD is located. Clean it off with a>long handled cotton swab & alcohol or
a can of compressed>air.

Thank you, again!

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