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Windows Forum / Windows 98 / General Topics / April 2004Problem with Upgrading from Windows 95 to Windows 98 SE
I have a desktop PC running Windows 95 which I wish to upgrade to Windows 98 SE. I obtained a bona fide copy of Microsoft Windows98 (Second Edition) Upgrade, labelled as "for users of Windows 3.1x and Windows 95". When I run the CD, it checks my machine for disk space, etc., then asks me to enter the Product Key. After I enter the Product Key from the bck of the CD sleeve, I get the following error message from Setup: "The Windows 98 files that are required for this upgrade cannot be found on your computer. You must first install a complete version of Windows 98 before installing Windows 98 SE." That's exactly what I thought this version of the product was supposed to do!!! I know there's a product that upgrades users of Win98 to Win98 SE ... but that's NOT the one I'm using. I'd would be very grateful for any help with this puzzling situation. Many thanks in advance to anyone able to offer any guidance. It sounds like an update cd from Windows 98 to 98SE. Have you tried to contact Microsoft by phone for help in your situation? If it has to do with security or they may even help you for free with this kind of install issue. | I have a desktop PC running Windows 95 which I wish to upgrade to | Windows 98 SE. [quoted text clipped - 16 lines] | I'd would be very grateful for any help with this puzzling situation. | Many thanks in advance to anyone able to offer any guidance. Yes, I tried contacting Microsoft by phone. As the free support period for Windows 98 has ended, they demanded $35 to talk to me about my problem. No offer of free help with the install issue at all! > It sounds like an update cd from Windows 98 to 98SE. Have you tried > to contact Microsoft by phone for help in your situation? If it has > to do with security or they may even help you for free with this kind > of install issue. If this is a legitimate upgrade CD, you can insert the CD with your prior version of Windows 95/98 when Setup complains that it can't find the qualifying product on your hard drive and tell Setup to look there for what it wants.  SignatureRichard G. Harper [MVP Win9x] rgharper@email.com * PLEASE post all messages and replies in the newsgroups * for the benefit of all. Private mail is usually not replied to. * HELP us help YOU ... http://www.dts-l.org/goodpost.htm > I have a desktop PC running Windows 95 which I wish to upgrade to > Windows 98 SE. [quoted text clipped - 16 lines] > I'd would be very grateful for any help with this puzzling situation. > Many thanks in advance to anyone able to offer any guidance. > If this is a legitimate upgrade CD, you can insert the CD with your prior > version of Windows 95/98 when Setup complains that it can't find the > qualifying product on your hard drive and tell Setup to look there for what > it wants. Yes, it is indeed a legitimate upgrade CD, with Microsoft "Genuine" holograph and all that, including certificate and product key. Setup is NOT complaining that it can't find the "qualifying product" on my hard drive ... rather, it is complaining that it can't find Windows 98 files -- even though the CD is labelled as upgrading from Windows 95. Also, the error message I receive gives no opportunity to "tell" Setup anything ... it simply has an "OK" button, which quits the Setup process when pressed. I've tried this a few times to no avail. That isn't even remotely right. Are you sure it's an upgrade and not an "updates" CD? The Upgrade CD works exactly as I said it does - I just checked mine to be sure. :-) SignatureRichard G. Harper [MVP Win9x] rgharper@email.com * PLEASE post all messages and replies in the newsgroups * for the benefit of all. Private mail is usually not replied to. * HELP us help YOU ... http://www.dts-l.org/goodpost.htm > > If this is a legitimate upgrade CD, you can insert the CD with your prior > > version of Windows 95/98 when Setup complains that it can't find the [quoted text clipped - 9 lines] > anything ... it simply has an "OK" button, which quits the Setup > process when pressed. I've tried this a few times to no avail. Maybe someone had an update cd and managed to make it appear to be an upgrade cd. It is amazing what software pirates can do with technology nowadays. Also, this is another good reason for Microsoft to release Windows 98SE in a new updated format for the masses. I have contacted investor services and found I have until June 1, 2004 to submit my proxy for continuing the 9x line. I hope I can persuade a majority of the shareholders to back me. Have a great day, Richard! : That isn't even remotely right. Are you sure it's an upgrade and not an : "updates" CD? The Upgrade CD works exactly as I said it does - I just [quoted text clipped - 17 lines] : > anything ... it simply has an "OK" button, which quits the Setup : > process when pressed. I've tried this a few times to no avail. > Maybe someone had an update cd and managed to make it appear to be an > upgrade cd. It is amazing what software pirates can do with [quoted text clipped - 3 lines] > to submit my proxy for continuing the 9x line. I hope I can persuade > a majority of the shareholders to back me. You don't have a ghost of a chance. Longhorn is late, and stripped of anything worthwhile, with half of the developers working on Security instead. Microsoft will not have a decent new Windows version out until 2010. ME, 2000 and XP did not set the world on fire. Microsoft has no interest or intention of reviving 98SE. I proposed many of the same ideas that you did, as did others before me. I gave up posting my desires, but not before forecasting that, if Microsoft didn't do it, someone else (Sun Microsystems or IBM) would. Sun Microsystems has teamed up with Wal*Mart to market computers equipped with the new Java Desktop System, including Office software. Installation is a breeze, and the computers work just fine, starting at $299. Time will tell as to what impact this development will have. You won't have to tell Steve or Bill. They already know. I will have to look into the prospect of one of these computers as a future computer. Do you have a weblink about this or any more details? : > Maybe someone had an update cd and managed to make it appear to be an : > upgrade cd. It is amazing what software pirates can do with [quoted text clipped - 21 lines] : : You won't have to tell Steve or Bill. They already know. > I will have to look into the prospect of one of these computers as a > future computer. Do you have a weblink about this or any more > details? Sun Java Desktop System http://wwws.sun.com/software/javadesktopsystem/index.html http://www.walmart.com/catalog/product_listing.gsp?cat=132690&path=0%3A3944%3A39 51%3A41937%3A132690 I appreciate the links, Hugh. This is the first time I have heard about this product. I will study the information with due diligence. Have a great day! : > I will have to look into the prospect of one of these computers as a : > future computer. Do you have a weblink about this or any more : > details? : : Sun Java Desktop System : http://wwws.sun.com/software/javadesktopsystem/index.html http://www.walmart.com/catalog/product_listing.gsp?cat=132690&path=0%3A3944%3A39 51%3A41937%3A132690 I was looking at the Wal-Mart site and you can get an Intel 3.0 gigahertz with hyper-threading for about $700. The web-links were really interesting. Thanks again for all the information, Hugh. : > I will have to look into the prospect of one of these computers as a : > future computer. Do you have a weblink about this or any more : > details? : : Sun Java Desktop System : http://wwws.sun.com/software/javadesktopsystem/index.html http://www.walmart.com/catalog/product_listing.gsp?cat=132690&path=0%3A3944%3A39 51%3A41937%3A132690 > I was looking at the Wal-Mart site and you can get an Intel 3.0 > gigahertz with hyper-threading for about $700. The web-links were > really interesting. Thanks again for all the information, Hugh. Thank Microsoft. Their refusal to give the customers what they want, in favor of providing what they want to provide, opened the door to competition, which hopefully will benefit the consumer eventually. Thank Microsoft. I found out from Microsoft about the availability of the new desktop OS, believe it or not. Who'da thunk. Okay, Thank you Microsoft, for not providing a new Windows 98 Second Edition and thus allowing the competition to take market share away from you. : > I was looking at the Wal-Mart site and you can get an Intel 3.0 : > gigahertz with hyper-threading for about $700. The web-links were [quoted text clipped - 6 lines] : Thank Microsoft. I found out from Microsoft about the availability : of the new desktop OS, believe it or not. Who'da thunk. |
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