The other procedure is to select a file in an Explorer Window and
right-click / drag it to the desktop, you will get an option to 'Create
shortcut(s) Here".
The Send To option is controlled by a file in the SendTo folder. The
procedure for re-creating this file if it is missing is described here:
http://support.microsoft.com/default.aspx?scid=kb;[LN];191882
"Desktop As Shortcut" Command Is Missing from the "Send To" Menu

Signature
Jeff Richards
MS MVP (DTS)
>I recently helped a friend with her new laptop and tried to create some
> shortcuts on her desktop but when I right clicked on any of the
[quoted text clipped - 3 lines]
> this
> is?