ps/2 mouse only works in safe mode, not normal mode

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

Frau Frank - 30 May 2005 09:29 GMT

Hi!
I can only use my ps/2 mouse in safe mode. It does not work in Normal mode
at all. I'm running Windows 98 and up until a few weeks ago, the mouse
worked fine in Normal mode. I reloaded the mouse drivers but that hasn't
fixed the problem. I bought another ps/2 mouse, installed the driver and it
still won't work in Normal mode. I have one USB port and so today I tried a
USB mouse, to no avail. I've checked the Microsoft Support database and can
find articles on how to get your computer to run in Safe Mode, and what to do
if the mouse isn't working in Safe Mode, but nothing about the mouse not
working in Normal Mode but working fine in safe mode. Sorry if this is a
totally silly question. I *had* thought myself pretty computer -savvy, until
now. Thanks in advance for any advice/help you can give me!

Reply to this Message

philo - 30 May 2005 10:50 GMT

> Hi!
> I can only use my ps/2 mouse in safe mode. It does not work in Normal mode
[quoted text clipped - 8 lines]
> totally silly question. I *had* thought myself pretty computer -savvy, until
> now. Thanks in advance for any advice/help you can give me!

if your machine has on-board video
it could possibly be conflicting with your mouse

Reply to this Message

whitey - 30 May 2005 15:36 GMT

> > totally silly question. I *had* thought myself pretty computer -savvy,
> until
> > now.

dont fuss,;;;;; their is No such thing as 'computer savvy', but
rather only those who strive to know more and find out
they know less. (you'll meet many mvp's here who qualify)
comps' are as much a mystery here as they are anywhere in
the ether; but here trivial tips and hints and fixes are the nature
of the game...... but in the Global world of mankind, you'll find
nothing here offered that isnt already known.

Whitey

Reply to this Message

Ben Myers - 30 May 2005 17:56 GMT

Start the computer in Safe mode, go to "Control Panel", "System", "Device
Manager" and expand "Mouse". Highlight and remove the mouse
driver or drivers. Then expand "Universal Serial Bus controllers" and
remove any mouse drivers from there as well. Then restart normally. You
may be prompted for your Windows 98 CD.

Ben

Reply to this Message