 |
 | Home | Contact Us | FAQ | Search & Site Map | Link to Us |
 | Sign In | Join | Other 45 Sites in Network |
Windows Forum / Windows 98 / General Topics / August 2005An Exception OE has occurred
After install of Win Media Player 9 and REBOOT I get BLUE SCREEN: An Exception OE has occurred @ 0028:00000002 in VxD--- This was called from 0028:C187A1F7 in VxD--- If I restart in safe mode and uninstall WMP9 from control player like your suppose to it the system reverys back to vers 7 and reboots normally. It doesn't identify specifically which VXD's are causing the problem. I have full logs to share with anyone who would help me to solve this mystery. Thanks Mike in Texas pmadamstx@hotmail.com >After install of Win Media Player 9 and REBOOT I get BLUE SCREEN: >An Exception OE has occurred @ 0028:00000002 in VxD--- [quoted text clipped - 7 lines] >Mike in Texas >pmadamstx@hotmail.com Fatal Exception 0E errors in the 0028: address segment are quite often caused by video driver problems. Go to your video card manufacturer's website and download the latest Windows 98 drivers for your specific video card model and install them. Then try WMP9 again. Good luck Ron Martell Duncan B.C. Canada  SignatureMicrosoft MVP On-Line Help Computer Service http://onlinehelp.bc.ca In memory of a dear friend Alex Nichol MVP http://aumha.org/alex.htm > >After install of Win Media Player 9 and REBOOT I get BLUE SCREEN: > >An Exception OE has occurred @ 0028:00000002 in VxD--- [quoted text clipped - 18 lines] > > Ron Martell Duncan B.C. Canada I have requested a bios upgrade for my award bios befor I reapply the ATI drivers for my Radeon 7500 video card. Once I recieve the bios and reinstall the drivers ( 8.03.98.3-050117a-021000E) I will let you know how it goes. I did install WMP after I removed the ATI drivers and was running in vga mode and still recieved the same OE exception as before when I rebooted after installation. Again I went into safe mode upon the next boot and removed ( rolled back ) to version 7 of WMP and window started up sucessfully as prior to WMP 9 installation. I was in VGA mode all this time. I'd like to share another bit of info that I gleaned from dependency app that there were two dll's that the program failed to link to From Dependency Walker v 2.1.2519 after install of WMPlayer 9.00.00.2980 I checked the dependencies of WMPlayer.exe and got 2 red flags: Warning: At least one delay-load dependency module was not found.(apphelp.dll) Warning: At least one module has an unresolved import due to a missing export function in a delay-load dependent module.(userenv.dll) Results of wmsetup.log prior to reboot after instalation of WMPlayer [WMC Logging begun. Logging at level: '2'] ERROR: Reg Parser: Missing required component attribute 'TYPE'. ERROR: Reg Parser: Failed to add component from reg. Result: 0x80004005. ERROR: Reg Parser: Missing required component attribute 'TYPE'. ERROR: Reg Parser: Failed to add component from reg. Result: 0x80004005. > > >After install of Win Media Player 9 and REBOOT I get BLUE SCREEN: > > >An Exception OE has occurred @ 0028:00000002 in VxD--- [quoted text clipped - 39 lines] > ERROR: Reg Parser: Missing required component attribute 'TYPE'. > ERROR: Reg Parser: Failed to add component from reg. Result: 0x80004005. Ron, I have recieved info back from esupport that I am using the most current Bios upgrade, thus I have downloaded and installed the current ATI drivers for my ATI Radeon 7500. Using Dependency Walker I am getting a warning LoadLibraryA("wtsapi32.dll") returned NULL by thread 1. Error: A device attached to the system is not functioning (31) yet going to device manage all my devices ( hardware) are functioning properly. How do I narrow down which VXD is missing or present (?) and making a call to another unknown VXD as is reported in the blue screen crash text? I am using an Intel Anypoint USB HPNA, the reason I mention this is the nature of many of the errors reported seem to point to network dll's. Again, I would be happy to send you the logs from dependency walker if that would help you expiditiously troubleshoot the problem. Thanks, Mike in Texas I HAVE WMPlayer.exe of version 9.00.00.2980, same as your Dependency Walker is speaking of. BUT, I have no apphelp.dll OR userenv.dll in this machine. AND, they are not in my Win98SE .cab's, either. They aren't Win98SE files. Finally, neither apphelp.dll NOR userenv.dll is mentioned in my wmsetup.log, which actually does contain ERRORS similar to the ones you've mentioned. But WMP 9.0c is working fine enough for me. So... I don't know what all of that is about. Maybe... "START button, Run, DxDiag". That is the DirectX Diagnostic Tool. Does it have a message for you? SignatureThanks or Good Luck, There may be humor in this post, and, Naturally, you will not sue, should things get worse after this, PCR pcrrcp@netzero.net | | > >After install of Win Media Player 9 and REBOOT I get BLUE SCREEN: [quoted text clipped - 40 lines] | ERROR: Reg Parser: Missing required component attribute 'TYPE'. | ERROR: Reg Parser: Failed to add component from reg. Result: 0x80004005. | WMP 9.0c No-- it's WMP v. 9.00.00.3250, by it's About box. I have DirectX v.9.0c, BUT perhaps I do wish I never went higher than v.8.1. SignatureThanks or Good Luck, There may be humor in this post, and, Naturally, you will not sue, should things get worse after this, PCR pcrrcp@netzero.net | I HAVE WMPlayer.exe of version 9.00.00.2980, same as your Dependency | Walker is speaking of. BUT, I have no apphelp.dll OR userenv.dll in this [quoted text clipped - 67 lines] | | ERROR: Reg Parser: Failed to add component from reg. Result: | 0x80004005. > | WMP 9.0c > [quoted text clipped - 83 lines] > | | ERROR: Reg Parser: Failed to add component from reg. Result: > | 0x80004005. I performed the DxDiag and all tests passed, So the problem would appear no to be related to Direct x, I am still waiting to hear back from Ron, and the offer still stands to send results of Dependency Walker of WMPlayer.exe to see where there are problems calling specific dll's and what the results might reveal. Thanks, Mike in Texas I don't know what's going on with Dependency Walker, why it says WMPlayer.exe wants access to apphelp.dll & userenv.dll. I guess it could be an add-on/plug-in of yours that I do not have. Let us see what Process Explorer says... It shows a ton of .dll's for WMPlayer.exe, but NOT those two! http://groups.google.com/groups?q=apphelp.dll++userenv.dll&hl=en GG finds mention of "apphelp.dll userenv.dll" 338 times, but the earliest was in 2004. Go read some & get back to us. SignatureThanks or Good Luck, There may be humor in this post, and, Naturally, you will not sue, should things get worse after this, PCR pcrrcp@netzero.net | | > | WMP 9.0c [quoted text clipped - 91 lines] | might reveal. | Thanks, Mike in Texas |
Reply to this Message |
 Sign In
 Join
 My Latest Posts My Monitored Threads My Blog My Photo Gallery My Profile My Homepage Start New Thread Enable EMail Alerts Rate this Thread
|
©2008 Advenet LLC Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.