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Windows Forum / Windows 98 / General Topics / December 2006

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explorer6 download locked me up.

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igmo - 30 Dec 2006 22:03 GMT
I have a Sony laptop with Windoz Me on it.  I downloaded explorer 6 so
I could see a video and when I restarted the computer as directed, it
continually gives a message that it cannot update 1% to 2% or somthing
like that.  Now I can't get it to do anything but try to update.  Any
suggetions out there?
Don Phillipson - 30 Dec 2006 22:14 GMT
> I have a Sony laptop with Windoz Me on it.  I downloaded explorer 6 so
> I could see a video and when I restarted the computer as directed, it
> continually gives a message that it cannot update 1% to 2% or somthing
> like that.  Now I can't get it to do anything but try to update.  Any

Is your C:/ temp or C:/Windows/Temp empty?
If not, empty it and reboot.   Some installation
routines have a reboot built into them and continue
where they left off.  If this is your problem, removing
everything in these two folders may cure it.

Signature

Don Phillipson
Carlsbad Springs
(Ottawa, Canada)

igmo - 31 Dec 2006 03:37 GMT
I deleted C:\>WINDOWS\TEMP and rebooted with no success.

> > I have a Sony laptop with Windoz Me on it.  I downloaded explorer 6 so
> > I could see a video and when I restarted the computer as directed, it
[quoted text clipped - 6 lines]
> where they left off.  If this is your problem, removing
> everything in these two folders may cure it.
Gary S. Terhune - 30 Dec 2006 23:18 GMT
I'm presuming this is preventing you from logging on in Normal Mode? Can you
get into Safe Mode? Repeatedly press either the Ctrl key or F8 while the
system is crankng up to get the Startup menu. Don't hold the key down, that
will produce a "stuck key" error, but make the repetitions fairly rapid.

If you can get into Safe Mode, try uninstalling IE6 from Add/Remove
Programs. If no luck, post back. There's likely a simple file renaming that
can prevent the installation from trying to finish, I just don't know what
it is offhand. Once you get into Normal Mode, uninstalling/reinstalling will
probably be a lot easier.

Signature

Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com/articles/cleanboot.htm
http://grystmill.com/articles/security.htm

> I have a Sony laptop with Windoz Me on it.  I downloaded explorer 6 so
> I could see a video and when I restarted the computer as directed, it
> continually gives a message that it cannot update 1% to 2% or somthing
> like that.  Now I can't get it to do anything but try to update.  Any
> suggetions out there?
igmo - 30 Dec 2006 23:38 GMT
Thanks for replying Gary, but I cannot get beyond the following
message:

"Please wait while setup updates your configuration files.
This may take a few minutes..."

Then the following message repeats over and over with a one minute
delay between:

Windows could not upgrade the file%1 from %2
%1: %2

When I try safe mode or try skipping startup files, it still goes to
those messages with no progression.

> I'm presuming this is preventing you from logging on in Normal Mode? Can you
> get into Safe Mode? Repeatedly press either the Ctrl key or F8 while the
[quoted text clipped - 19 lines]
> > like that.  Now I can't get it to do anything but try to update.  Any
> > suggetions out there?
glee - 31 Dec 2006 00:38 GMT
You receive a "Windows could not upgrade the file %1 from %2 %1: %2" error message
after you install a new program or update a program on a computer that is running
Windows Millennium Edition:
http://support.microsoft.com/kb/283069

<excerpt>

In this situation, the contents of the Wininit.err file indicate that the program
cannot write to the _RESTORE folder.

RESOLUTION
To resolve this problem, use one of the following methods.

Method 1

1. Insert the Windows Millennium Edition startup floppy disk, and then restart the
computer.
If you do not have a Windows Millennium Edition startup disk, visit the following
article in the Microsoft Knowledge Base:
267287 How to create a startup disk in Windows Me
http://support.microsoft.com/kb/267287/
2. At a command prompt, type c:, and then press ENTER.
3. Type attrib -r -s -h _RESTORE, and then press ENTER.
4. Type ren _RESTORE oldrest, and then press ENTER.
5. Type exit, and then press ENTER.
6. Remove the startup disk, and then restart the computer.
7. Click Start, click Run, type explorer in the Open box, and then click OK.
8. Locate and then right-click the C:\Oldrest folder.
9. Click Delete, and then click Yes.
10. Click Start, click Run, type sysdm.cpl in the Open box, and then click OK.
11. In the System Properties dialog box, click the Performance tab, and then click
File System.
12. Click the Troubleshooting tab, and then click to select the Disable System
Restore check box.
13. Click Apply, click Close two times, and then click Yes to restart the computer.
14. Repeat steps 10 and 11.
15. Click the Troubleshooting tab, and then click to clear the Disable System
Restore check box.
16. Click Apply, click Close, and then click File System.
17. In the Settings area, drag the System Restore disk space use slider to the
minimum setting of 200 MB.
18. Click Apply, click OK, click Close, and then click Yes to restart the computer.
19. Reinstall the new program or update the program that is mentioned in the
"Symptoms" section again.

Method 2

1. Disable the System Restore feature and delete the contents of the _RESTORE
folder. To do this, follow these steps: a.  Right-click the My Computer icon on the
Windows desktop, and then click Properties.
b.  On the Performance tab, click File System.
c.  On the Troubleshooting tab, click to select Disable System Restore.
d.  Click Apply, click Close two times, and then click Yes to restart the computer.

2. Extract a new copy of the Wininit.exe file. To do this, follow these steps: a.
Click Start, click Run, type MSCONFIG, and then click OK.
b.  Click Extract File.
c.  Type driver:\WINDOWS\wininit.exe in the box, and then click Start.
d.  In the Restore from box, type driver:\WINDOWS\Options\Install or locate the
Win9x directory on the Windows Millennium Edition CD-ROM.
e.  Click OK and follow remaining prompts.

3. Verify that the problem that is mentioned in the "Symptoms" section has been
resolved. If the problem is resolved, re-enable the System Restore feature. To do
this, repeat step 1, but click to clear Disable System Restore in step 1c.

MORE INFORMATION
The Wininit.err file is located in the C:\Windows folder, where C is the drive
letter of the drive where the system is installed.

When this problem occurs, the _RESTORE folder is larger than the folder should be.
The _RESTORE folder is located at the root level of the drive where the system is
installed. The _RESTORE folder may be hidden. To view hidden folders and files,
follow these steps:1. Click Start, click Run, type explorer, and then click OK.
2. On the Tools menu, click Folder Options.
3. In the Folder Options dialog box, click the View tab.
4. In the Advanced settings group box, click Show hidden files and folders, and then
click OK.

</excerpt>
Signature

Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/
http://dts-l.org/goodpost.htm

> Thanks for replying Gary, but I cannot get beyond the following
> message:
[quoted text clipped - 34 lines]
>> > like that.  Now I can't get it to do anything but try to update.  Any
>> > suggetions out there?
Gary S. Terhune - 31 Dec 2006 02:02 GMT
Whew! I was afraid *I* would have to go find that thing, <g>.

Signature

Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com/articles/cleanboot.htm
http://grystmill.com/articles/security.htm

> You receive a "Windows could not upgrade the file %1 from %2 %1: %2" error
> message after you install a new program or update a program on a computer
[quoted text clipped - 126 lines]
>>> > like that.  Now I can't get it to do anything but try to update.  Any
>>> > suggetions out there?
igmo - 31 Dec 2006 02:35 GMT
Thanks glen.  I really appreciate the great response.  I followed the
link you provided because I do not have an Me startup disk.  I don't
even have the original Me OS disk because this laptop belongs to a
church I pastor and it appearantly disapeared long ago.  It looks like
you can only make a startup disk if Me is running if I am reading the
article correctly. Do you think a disk from XP or 98SE would work.  If
not, I need a way to correct the files without one.  I am able to use a
bootable disk to get a C:\> but I am not sure about using DOS to alter
files.

Any suggestions given this new information?

> You receive a "Windows could not upgrade the file %1 from %2 %1: %2" error message
> after you install a new program or update a program on a computer that is running
[quoted text clipped - 119 lines]
> >> > like that.  Now I can't get it to do anything but try to update.  Any
> >> > suggetions out there?
Gary S. Terhune - 31 Dec 2006 02:47 GMT
You can use a Win98 Startup floppy. Or get an ME version at
http://www.bootdisk.com/bootdisk.htm

DOS is DOS. Command Prompt is Command Prompt. For 9x/ME versions, anyway.

Signature

Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com/articles/cleanboot.htm
http://grystmill.com/articles/security.htm

> Thanks glen.  I really appreciate the great response.  I followed the
> link you provided because I do not have an Me startup disk.  I don't
[quoted text clipped - 170 lines]
>> >> > Any
>> >> > suggetions out there?
igmo - 31 Dec 2006 04:28 GMT
Thanks for everything.  I got it to work by using a disk I formatted on
an XP.  At first, I could not get the DOS commands to work on the ME
laptop.  I realized that it was not finding the attrib command, so I
ran the autoexec.bat file on the ME and then I was able to follow the
steps.  I have it working again!  Thank you very much!

Mark

> You receive a "Windows could not upgrade the file %1 from %2 %1: %2" error message
> after you install a new program or update a program on a computer that is running
[quoted text clipped - 119 lines]
> >> > like that.  Now I can't get it to do anything but try to update.  Any
> >> > suggetions out there?
glee - 31 Dec 2006 05:37 GMT
Hmmm, this looks like a good place to say You're Welcome.
Glad you figured it out, though I'm not sure what you mean by you ran the
autoexec.bat file and then were able to follow the steps.
Signature

Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/
http://dts-l.org/goodpost.htm

> Thanks for everything.  I got it to work by using a disk I formatted on
> an XP.  At first, I could not get the DOS commands to work on the ME
[quoted text clipped - 136 lines]
>> >> > like that.  Now I can't get it to do anything but try to update.  Any
>> >> > suggetions out there?
 
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