Won't boot into 98

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James@James.ca - 12 Feb 2007 07:08 GMT

My computer will only run in safe mode. At boot up I am given six
options "microsoft windows start up" if I select normal it starts to
load and gets stuck at "While intializing device Lmouse" Funny but
the mouse works just fine in safe mode. While in safe mode and I
click on control pannel I get the Windows error message can't open
with Details "Kernel32.dll at 015bff9d709 Registar bla bla bla Stack
Dump. I then close the error box and conrol pannel opens?
Do I have two problem and what may they be?

Thanks muchly

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MEB - 12 Feb 2007 07:52 GMT

| My computer will only run in safe mode. At boot up I am given six
| options "microsoft windows start up" if I select normal it starts to
[quoted text clipped - 6 lines]
|
| Thanks muchly

Logitech mouse driver is not used in Safe mode, the standard default driver
is used.

Since this is the only error you posted:
Download the newest version of Logitech software that supports your mouse.
Uninstall the present driver, and install the new. Possibly a driver
corruption problem or a registry load error.

However, this may not fix the issue, or the real issue. A full boot log
review would likely be necessary to adequately diagnose any other potential
issues. Pick "create boot log" at startup, and review for load failures by
searching [using failure - case insensitive] through it with a text editor.

Post potential issues found, if necessary, for analysis by the group. Hope
this helps.

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MEB
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Brian A. - 12 Feb 2007 09:25 GMT

> My computer will only run in safe mode. At boot up I am given six
> options "microsoft windows start up" if I select normal it starts to
[quoted text clipped - 6 lines]
>
> Thanks muchly

Windows 98 or Windows 95 Defaults to Safe Mode Even After Successful Start
http://support.microsoft.com/default.aspx?scid=KB;EN-US;q143283

The Computer Always Starts in Safe Mode
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q306615

Troubleshooting Windows 98 Startup Problems
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q188867

How to Perform Clean-Boot Troubleshooting for Windows 98
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q192926

Also read “Clean Boot -- What it is and why you need it” by MS MVP Gary Terhune
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

Signature

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
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Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

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PCR - 14 Feb 2007 23:16 GMT

| My computer will only run in safe mode. At boot up I am given six
| options "microsoft windows start up" if I select normal it starts to
[quoted text clipped - 6 lines]
|
| Thanks muchly

It's possibly best to read the articles Brian A. posted first.
Nevertheless, in case it is a mouse issue & before going on MEB's mouse
driver hunt, a good try may be to reinstall the drivers you have now...

(a) Boot to Safe Mode.
(Hold F5 as you boot, or hold CTRL for the Startup Menu.
Alternatively, turn on the Startup Menu at "START, Run, MSConfig,
Advanced button.)

(b) "Control Panel, System, Device Manager tab".
If Control Panel won't open, then try...
"START button, Find, F/F, SYSDM.CPL", & click it in the Find
window.

(c) Open the Mouse branch, & Remove every Mouse driver in it.
If there were more than one (& just one is plugged in), you had a
"ghost".

(d) Reboot to Windows Normal Mode.

If it does not automatically detect the mouse at that reboot, you
will
need to reinstall it the way you originally did.

CAVEAT: I have a "Readme" that says (speaking of a Device Manager remove
of the mouse)...

......Quote..............
Windows 9x and Windows NT 4.0 have the ability to load device
drivers without running the Setup program. Loading the devices
drivers this way, however, does not install the user interface
programs such as the Logitech Enhanced Mouse Control Center.
Using the "Have Disk" function will install only the Logitech
mouse drivers.
......End of quote.....

And here is how to further research the Control Panel issue...

(A) Extract RUNDLL32.EXE, if "access denied" is mentioned in the error
message you get when clicking the Control Panel...

RUNDLL32.EXE
Desc: Run a DLL as an App
Loc: C:\WINDOWS
Size: 24,576 bytes
Mod: Friday, April 23, 1999 10:22:00 PM
Ver: 4.10.1998

That is old enough (Win98SE) never to have been modified by an update.
So, extract it with SFC.

(1) "START button, Run, SFC"
(2) Bolt "Extract one file from installation disk"
(3) Enter "RUNDLL32.EXE" in the "Specify..." box.
(4) Click "Start". It should offer to "Save file in C:\WINDOWS".
If not, make it so.
(5) In "Restore from", if not already pre-filled, browse to
(a) Installation CD (likely the Win98 folder) or
(b) The folder that has your cabs on the hard drive, likely
"C:\WINDOWS\options\cabs\".
(5) Click "OK"

If it discovers the file already exists, it will offer to back it up.
May as well do so. If it discovers the file is "in use", it will request
that you reboot to complete the install.

(B)
http://search.support.microsoft.com/kb/c.asp?fr=0&SD=GN&LN=EN-US
Search: "Control Panel"; Title only; Exact match; finds many,
including...

http://support.microsoft.com/default.aspx?scid=kb;en-us;299923&Product=w98
How to Troubleshoot Control Panel Issues in Windows
(299923) - When you attempt to open Control Panel (click Start , point
to Settings , and then click Control Panel ), it does not open as you
expect. One or more of the following may occur: You receive an error
message similar to the following: Program has...

http://support.microsoft.com/default.aspx?scid=kb;en-us;192806
How to Run Control Panel Tools by Typing a Command
(192806) - This article describes how to run Control Panel tools in
Windows by typing a command at a command prompt or in the Open box.

http://support.microsoft.com/default.aspx?scid=kb;en-us;149648&Product=w98
Description of Control Panel (.cpl) Files

Signature

Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
Should things get worse after this,
PCR
pcrrcp@netzero.net

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James@James.ca - 08 Mar 2007 06:39 GMT

Well the problem was AVG anti virus software after its definition
updates. In boot log there was all sorts of font code failure 0016
that can send one down the garden path....

>My computer will only run in safe mode. At boot up I am given six
>options "microsoft windows start up" if I select normal it starts to
[quoted text clipped - 6 lines]
>
>Thanks muchly

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PCR - 08 Mar 2007 20:07 GMT

| Well the problem was AVG anti virus software after its definition
| updates. In boot log there was all sorts of font code failure 0016
| that can send one down the garden path....

You've got it all solved? Glad to hear it, then.

Many of these virus checkers are beginning to choke now that Vista has
come out. Its irradiation must be twice as deadly as XP's ever was!

| >My computer will only run in safe mode. At boot up I am given six
| >options "microsoft windows start up" if I select normal it starts to
[quoted text clipped - 6 lines]
| >
| >Thanks muchly

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Peter - 29 May 2007 15:18 GMT

Hi James,

I currently have the same issue what did you do?

> Well the problem was AVG anti virus software after its definition
> updates. In boot log there was all sorts of font code failure 0016
[quoted text clipped - 10 lines]
> >
> >Thanks muchly

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