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Windows Forum / Windows 98 / General Topics / June 2007Fatal Exception Error
I bought a used HP Pavilion 6511 with OEM Win98SE from a friend. The memory was upgraded from the original 64 MB in one slot + 128 + 128 MB in the other two vacant slots. I cleaned the interior of all dust, formatted the HD and reinstalled the OS as I did not want the old data remaining in the PC. I then removed the outdated McAfee anti virus, downloaded and installed AVG free edition and then upgraded the IE & OE from 5 to 6.1. I also loaded other software from CD's which I normally use. I also set up a Screen Saver from the list available under Display Properties. The PC works well but occasionally it "shuts down" in the following sequence. 1. It restarts by itself - once, twice and sometimes thrice. 2. It then goes into a blue screen with fatal 0E errors - but each time with a different Error Number and Module Name. 3. It then Hangs! I have to switch it off by holding the power button. I have read both the articles - HP Pavilion Lockups & Hangs as well as Microsoft's KB 256015, but I am NOT certain if the ERROR really pertains to "Multiple MS-DOS Device Names in Path" - so as to download and install the recommended FIX viz., 256015usa8.exe. I shall be thankful for your advice Capt K Ripendran From that description, I would guess RAM errors. Get a good RAM diagnostic program and run it for an extended period.  SignatureJeff Richards MS MVP (Windows - Shell/User) >I bought a used HP Pavilion 6511 with OEM Win98SE from a friend. The memory > was upgraded from the original 64 MB in one slot + 128 + 128 MB in the [quoted text clipped - 24 lines] > I shall be thankful for your advice > Capt K Ripendran Thank you. I had already done it. I ran the Windows Memory Diagnostic(extended tests). It reported that No Errors were found. Should I remove the most recent memory added in the slot and run the tests again? Alternately, is there a better way to check the memory? I have one other query as to the memory. The type supported is a 100 MHz, 168-pin Intel PC SDRAM unbuffered DIMM specification, revision 1.0 compliant. No pairs required. What if inadvertently, a 133 MHz speed memory had been used. Would it cause the Fatal Exception Errors? Thanking you for your valuable comments Capt K Ripendran > From that description, I would guess RAM errors. Get a good RAM > diagnostic program and run it for an extended period. [quoted text clipped - 29 lines] >> I shall be thankful for your advice >> Capt K Ripendran | Thank you. I had already done it. I ran the Windows Memory | Diagnostic(extended tests). [quoted text clipped - 9 lines] | Thanking you for your valuable comments | Capt K Ripendran As has been repeatedly discussed in here, mixing memory is NOT a good idea. Timings, controller chips, etc. in *newer* chips have been essentially locked to specific speeds/FSB/RAS\CAS. Even specific controller chips do not play well together. Also, the mother board MUST support the module configuration, chip array, and size. It was, at times, difficult in the old days to make differring manufacturer's modules play well together; now it is a trial. Potentially, yes, it could be the memory. It could also be many other issues. Test the memory issue by removing the module. SignatureMEB http://peoplescounsel.orgfree.com ________ | > From that description, I would guess RAM errors. Get a good RAM | > diagnostic program and run it for an extended period. [quoted text clipped - 29 lines] | >> I shall be thankful for your advice | >> Capt K Ripendran In that case, look for similar hardware issues, like a power supply glitch, faulty mainboard capacitors, marginal voltage levels, poor connections or overheating. SignatureJeff Richards MS MVP (Windows - Shell/User) > Thank you. I had already done it. I ran the Windows Memory > Diagnostic(extended tests). [quoted text clipped - 45 lines] >>> I shall be thankful for your advice >>> Capt K Ripendran Thank you ALL. As suggested by MEB, I opened the PC and noticed that one memory module was of 128MB PC133MHz. I removed it. Even after that, occasionally it restarts by itself with the screen staying on at "Hewlett Packard -Expanding Possibilities"! The only difference is that Num Lock functions and so I am able to restart by pressing Ctrl + Alt + Delete. After two or three attempts the screen opens with the Startup Menu , but when I try to start in Safe Mode, it has the following on the screen: While initializing device IOS: Windows protection error.You need to restart your computer. Could it then be any one of the causes that you have listed below? In this case, would it be beyond me to check the below listed issues and I would have to give it for service? Is there some way, I could check them all by myself! Thanking you Capt K Ripendran > In that case, look for similar hardware issues, like a power supply > glitch, faulty mainboard capacitors, marginal voltage levels, poor > connections or overheating. >> Thank you. I had already done it. I ran the Windows Memory >> Diagnostic(extended tests). [quoted text clipped - 48 lines] >>>> I shall be thankful for your advice >>>> Capt K Ripendran | Thank you ALL. As suggested by MEB, I opened the PC and noticed that | one memory module was of 128MB PC133MHz. I removed it. Even after [quoted text clipped - 7 lines] | While initializing device IOS: | Windows protection error.You need to restart your computer. That could be a tough one! Here are articles from... http://search.support.microsoft.com/kb/c.asp?fr=0&SD=GN&LN=EN-US MSKB Search "While Initializing Device IOS"; Windows 98; Exact Phrase; Full Text. http://support.microsoft.com/default.aspx?scid=kb;en-us;263466&Product=w98 Error Message: Initializing Device IOS Windows Protection Error (263466) - When you start your computer, you may receive the following error message: Initializing Device IOS: Windows Protection Error When you try to restart your computer in Safe mode, you may receive the same error message. http://support.microsoft.com/default.aspx?scid=kb;en-us;311108&Product=w98 Error Message: While Initializing Device IOS an I/O Subsystem Driver Failed to Load... (311108) - When you attempt to start Windows, you may receive the following error message: While initializing device IOS, an I/O subsystem driver failed to load. Either a file in the IOSubsys subdirectory is corrupt or the system is low on memory. http://support.microsoft.com/default.aspx?scid=kb;en-us;268084&Product=w98 Error Message When You Start with More Than 2 Floppy Disk Drives (268084) - When you try to start your computer, Windows may stop responding (hang), and you may receive the following error message: While initializing device IOS: Windows protection error. You need to restart your computer. http://www.colba.net/~hlebo49/ Henri Leboeuf's IOS articles. | Could it then be any one of the causes that you have listed below? In | this case, would it be beyond me to check the below listed issues and [quoted text clipped - 67 lines] |>>>> I shall be thankful for your advice |>>>> Capt K Ripendran SignatureThanks or Good Luck, There may be humor in this post, and, Naturally, you will not sue, Should things get worse after this, PCR pcrrcp@netzero.net | I bought a used HP Pavilion 6511 with OEM Win98SE from a friend. The | memory was upgraded from the original 64 MB in one slot + 128 + 128 [quoted text clipped - 20 lines] | | I shall be thankful for your advice I see you've already tested RAM. Maybe try another of these... http://www.simmtester.com/PAGE/products/doc/docinfo.asp RAM tester http://www.memtest86.com/ RAM tester http://oca.microsoft.com/en/windiag.asp RAM tester Does it happen in Safe Mode? (Hold F5 as you boot for Safe Mode or CTRL to get the Startup Menu.) If you can discover that it doesn't happen in Safe Mode, then it may be something in your Startup Group doing it, as seen at "START button, Run, MSConfig, Startup tab". Do you know how to play with that or with Terhune's clean boot ordeal...?... http://grystmill.com/articles/cleanboot.htm Here are possible software causes... http://search.support.microsoft.com/kb/c.asp?fr=0&SD=GN&LN=EN-US MSKB Search "Restarts" & Search "Reboot" & Search "Reboots"; Windows 98; Title Only; produces... http://support.microsoft.com/?kbid=148919 (148919) - When you start your computer, Windows may restart continuously http://support.microsoft.com/default.aspx?scid=kb;en-us;229126&Product=w98 Packard Bell Computer Restarts Continuously (229126) - After you enable Advanced Configuration and Power Interface (ACPI) support on a Packard Bell Multimedia 4350 computer, your computer may restart continuously. http://support.microsoft.com/default.aspx?scid=kb;en-us;304943&Product=w98 Computer May Reboot Continuously with More Than 1.5 GB of RAM (304943) - If your computer has more than 1.5 gigabytes (GB) of memory (RAM), the computer may reboot continuously when you try to start Windows Millennium Edition (Me) or Windows 98. Or, when you try to install Windows Me or Windows 98 with more than 1.5 GB of... http://support.microsoft.com/default.aspx?scid=kb;en-us;130018&Product=w98 Computer Caught in Reboot Loop After Using DriveSpace (130018) - When you are using DriveSpace to compress a drive, your computer may become stuck in a reboot (or restart) loop. If you press the F8 key when your computer restarts and then choose Command Prompt Only, your computer enters the reboot loop again. If... http://support.microsoft.com/default.aspx?scid=kb;en-us;222824&Product=w98 FIX: Windows 98: Reenumerating PCI Device Can Cause Reboot (222824) - On a Windows 98 ACPI system, reenumerating a Peripheral Component Interconnect (PCI) device may cause the system to crash. For example, if a user employs Device Manager to remove a PCI device and then refreshes, the system can unexpectedly reboot.... http://support.microsoft.com/default.aspx?scid=kb;en-us;132333&Product=w98 Toshiba 4500 Reboots After Resuming (132333) - When you are using a Toshiba 4500 laptop computer, if you shut down Windows in Suspend mode or close the lid, Windows appears to shut down successfully. However, when you resume Windows, the computer reboots after a short time. http://support.microsoft.com/default.aspx?scid=kb;en-us;132776&Product=w98 Computer Hangs or Reboots at Shutdown with NetWare Client (132776) - With Novell NetWare Client version 4.10 (VLM.EXE) installed, your computer stops responding (hangs) or restarts when you shut down your computer. | Capt K Ripendran SignatureThanks or Good Luck, There may be humor in this post, and, Naturally, you will not sue, Should things get worse after this, PCR pcrrcp@netzero.net |
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