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Windows Forum / Windows 98 / General Topics / August 2007

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System is acting very strange - What do I do?

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John - 16 Jul 2007 08:26 GMT
Hello. I am using an old Windows 98 computer that doesn't seem to work
properly.
Apart from all the hard drive and boot problems, there are more problems
with the drivers on the computer.

Here are the problems:

1. When I finally decided to try it (after some considerable time) it said
that it found a permanent hard drive failure. What The?

2. At startup, the sound driver produces this loud 'BEEP'. I have no idea
what it is, but it also happens when I insert the PC Card. There is also no
sound.

3. After installing a mouse driver from a CD, it told me that the driver
would be ready to use - after resolving a conflict. Do I fix it? Yes. But it
doesn't let me!

4. The display settings are using the wrong color. "John, just change it in
the Display properties!". Can't do that either. I was thinking of updating
the drivers anyway.

5. After running a few programs on the computer, decided to stop editing
the system files through DOS. Computer screen goes white and system stops
responding.

6. There is some sort of program called 'Britticana 2005' installed on it.
Have no idea what that is for. I guess that is why the person who gave it to
us didn't pick up the laptop!

7. The keyboard doesn't work while I am in the 'Windows 98 Startup Menu'.
Am I suppose to update the BIOS and Keyboard drivers as well?

That is just some of the problems I found out. I suppose it is a virus, but
I don't know how to install an antivirus program on it without the screen
going blank.

I am going to try the System Restore and MS-DOS Scandisk and Scanreg, but
while it does that, I am going to have to study how to identify and remove a
virus.

Any help is really appreciated.

John.
MEB - 16 Jul 2007 09:37 GMT
| Hello. I am using an old Windows 98 computer that doesn't seem to work
| properly.
[quoted text clipped - 40 lines]
|
| John.

Sure, maybe we can help... but you really have to give us something to work
with...

How about what make and model for the first answer.

How about the exact error messages.

How about what diagnostic routines you have already tried...

As for the beeps, likely BIOS attempts to advise of issues, was there any
pattern?

And did you check the internal batteries for CMOS/BIOS and any other
additional (some have three).

Signature

MEB
http://peoplescounsel.orgfree.com
________

MEB - 16 Jul 2007 09:43 GMT
Opps, and Brittanica 2005 is likely an encyclopedia...
John - 17 Jul 2007 05:50 GMT
I can answer most of those questions.

The model is a Compaq Armada, however, I do not know the date that it was
manafactured. The exact error messages looked something like this:

"IntelliSafe detected a permanant hard disk error"

I have tried to create a new user account, editing the 'WIN.ini' file and
deleting all the users, but none of those worked.

Yes, there was a pattern for the beeps - There were 2 short rising beeps,
and it also happens when the PC Card is inserted.

No, I couldn't check for CMOS/BIOS batteries. But the battery in the laptop
does not charge at all.

I hope this could answer some questions.

John.

>  Sure, maybe we can help... but you really have to give us something to work
> with...
[quoted text clipped - 10 lines]
>  And did you check the internal batteries for CMOS/BIOS and any other
> additional (some have three).
MEB - 17 Jul 2007 07:36 GMT
| I can answer most of those questions.
|
| The model is a Compaq Armada, however, I do not know the date that it was
| manafactured. The exact error messages looked something like this:

It still may be useful to have the model number if available... like e***,
v***, 7400, 7800, m300, m700, etc.

| "IntelliSafe detected a permanant hard disk error"

Okay, doesn't look good:
United States Patent 6980381 -
http://www.patentstorm.us/patents/6980381-description.html

But on the HP/Compaq site there is some mention of specific hard drives
[Hitachi,,,] with problems, apparently requiring a firmware update/upgrade.
But without the model number this is all a "shot in the dark".
http://h20000.www2.hp.com/bizsupport/TechSupport/Product.jsp?lang=en&cc=us&prodC
lassId=-1&prodTypeId=321957&prodCatId=82710&prodSubCatId=89335
-
pick your model

| I have tried to create a new user account, editing the 'WIN.ini' file and
| deleting all the users, but none of those worked.

Okay, NIX the file modifications for a bit...

| Yes, there was a pattern for the beeps - There were 2 short rising beeps,
| and it also happens when the PC Card is inserted.

Let's get the model and specs out of the way....

| No, I couldn't check for CMOS/BIOS batteries. But the battery in the laptop
| does not charge at all.

That's not good. When those go bad [unless its a *new defect* rather than
too many deep discharges]  you have a real good indication that the interior
batteries [CMOS/other] need checked. It has been noted [laptop forums
mainly], that some laptops do not work well without SOME battery power
available.

| I hope this could answer some questions.
|
| John.

They did, and it doesn't look good, but let's at least look at the specific
model number specs. and issues to make sure...

| >  Sure, maybe we can help... but you really have to give us something to work
| > with...
[quoted text clipped - 10 lines]
| >  And did you check the internal batteries for CMOS/BIOS and any other
| > additional (some have three).

Signature

MEB
http://peoplescounsel.orgfree.com
________

Gordon Freeman - 18 Jul 2007 00:05 GMT
>| No, I couldn't check for CMOS/BIOS batteries. But the battery in the
>| laptop does not charge at all.
[quoted text clipped - 3 lines]
> too many deep discharges]  you have a real good indication that the
> interior batteries [CMOS/other] need checked.

Yes, if the BIOS battery is dead the BIOS will probably reset to its
defaults, which may assume a different configuration, e.g different hard
drive - I had that once years ago: an 80MB disk was suddenly assumed to
be a 60MB one by the BIOS, result being the laptop stopped working.

I would go into BIOS setup at power on and verify all the settings are
right. You may need the manual for the machine to verify what the
settings should be. Note though that if the battery is dead then it will
forget the settings again on power off, however if changing the BIOS
settings fixes the problem you will at least have isolated the problem
and can try and get the BIOS battery replaced.

Of course it might be that the drive really is failing, having checked the
BIOS settings and ensured the disk is being detected correctly you'd want
to run a surface scan, (or preferably manufacturer's diagnostics program if
available, these will usaully look at the SMART data etc and see
information that is invisible to scandisk about failing sectors etc).
John - 07 Aug 2007 03:42 GMT
Yes, I need to get to the BIOS setup, but I do not know the key combination!

We got this laptop from someone else, and yet, no CD, no instructions, no
recovery disk etc.

I do not want to look at all the components in the laptop to see if my
battery is dead, due to the fact that capacitors can hold large amounts of
electricity. I tried one key combination, but it didn't go into BIOS/CMOS
Setup.

I would say it was probably manafactured in between 1996 - 2000.

> >| No, I couldn't check for CMOS/BIOS batteries. But the battery in the
> >| laptop does not charge at all.
[quoted text clipped - 21 lines]
> available, these will usaully look at the SMART data etc and see
> information that is invisible to scandisk about failing sectors etc).
Gary S. Terhune - 07 Aug 2007 03:54 GMT
You don't know what make/model the machine is?

Signature

Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

> Yes, I need to get to the BIOS setup, but I do not know the key
> combination!
[quoted text clipped - 36 lines]
>> available, these will usaully look at the SMART data etc and see
>> information that is invisible to scandisk about failing sectors etc).
Gary S. Terhune - 07 Aug 2007 03:55 GMT
Sorry, missed the previous post.

Signature

Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

> Yes, I need to get to the BIOS setup, but I do not know the key
> combination!
[quoted text clipped - 36 lines]
>> available, these will usaully look at the SMART data etc and see
>> information that is invisible to scandisk about failing sectors etc).
Gary S. Terhune - 07 Aug 2007 04:08 GMT
The usual key for Compaq BIOSes is F10. It would be good to know what model
number the machine is. Here's one set of instructions for replacing the BIOS
battery that I came across:
http://www.tertullian.org/rpearse/armada/index.htm Kinda folksy, but has
some interesting hints.

Really, I've been into laptops a lot, and so long as you disconnect the main
battery and give it some time for the capacitors to discharge, there's not
really much risk, if any, other than you mucking something up -- those
things are NOT fun to work on.

Signature

Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

> Yes, I need to get to the BIOS setup, but I do not know the key
> combination!
[quoted text clipped - 36 lines]
>> available, these will usaully look at the SMART data etc and see
>> information that is invisible to scandisk about failing sectors etc).
John - 07 Aug 2007 04:42 GMT
Model Number? Sure!

Compaq Armada 1592DT

Hope it helps!

> The usual key for Compaq BIOSes is F10. It would be good to know what model
> number the machine is. Here's one set of instructions for replacing the BIOS
[quoted text clipped - 47 lines]
> >> available, these will usaully look at the SMART data etc and see
> >> information that is invisible to scandisk about failing sectors etc).
Gary S. Terhune - 07 Aug 2007 05:16 GMT
Maybe this will help you.
http://tinyurl.com/3xu2ap

Did you manage to get into BIOS yet? F10 work?

Signature

Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

> Model Number? Sure!
>
[quoted text clipped - 67 lines]
>> >> available, these will usaully look at the SMART data etc and see
>> >> information that is invisible to scandisk about failing sectors etc).
John - 07 Aug 2007 11:04 GMT
Sorry Gary. F10 didn't work. However, you may be correct in some
circumstances. My other Compaq laptop uses the F10 key to get into BIOS/CMOS
setup...

I will read the website and see what works and what doesn't!

If I can or can't fix the problem, I will get back to the website and reply.
Thank you for the link.

> Maybe this will help you.
> http://tinyurl.com/3xu2ap
[quoted text clipped - 72 lines]
> >> >> available, these will usaully look at the SMART data etc and see
> >> >> information that is invisible to scandisk about failing sectors etc).
Brian A. - 07 Aug 2007 11:43 GMT
From the manual:
http://h20000.www2.hp.com/bc/docs/support/UCR/SupportManual/TPM_284809-003_rev3_
us/TPM_284809-003_rev3_us.pdf

To access Computer Setup (or Diagnostics) on the Compaq Utilities menu, follow these
steps:
1. Restart the computer by clicking Shut Down on the Windows Start menu. (Or turn on
power.)
2. Press F10 as soon as the cursor appears in the upper-right corner of the screen.

IMPORTANT: The cursor is displayed on the screen for about two seconds. If you do not
press F10 during this time, you must restart the computer and try again.

Signature

Brian A. Sesko   { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts:  http://www.dts-l.org/goodpost.htm
How to ask a question:  http://support.microsoft.com/kb/555375

> Sorry Gary. F10 didn't work. However, you may be correct in some
> circumstances. My other Compaq laptop uses the F10 key to get into BIOS/CMOS
[quoted text clipped - 81 lines]
>> >> >> available, these will usaully look at the SMART data etc and see
>> >> >> information that is invisible to scandisk about failing sectors etc).
John - 08 Aug 2007 09:06 GMT
Brian A and Gary, I could not start the Compaq Utilities. The computer will
constantly beep and I then have to shut it down.

What cursor? Mouse or MS-DOS cursor (blinking cursor)?
---------

> From the manual:
> http://h20000.www2.hp.com/bc/docs/support/UCR/SupportManual/TPM_284809-003_rev3_
us/TPM_284809-003_rev3_us.pdf

[quoted text clipped - 92 lines]
> >> >> >> available, these will usaully look at the SMART data etc and see
> >> >> >> information that is invisible to scandisk about failing sectors etc).
Gary S. Terhune - 08 Aug 2007 15:04 GMT
When you say, "constantly beep", is that when you're pressing the FD10 key
repeatedly, or holding it down? Does it quit when you stop pressing any key?
If so, that's just the "stuck-key" error.

The cursor we're talking about is similar to a DOS cursor, just a plain
horizontal line fragment that blinks. IIRC, it might even be at the upper
right instead of upper left. Do you see any blinking cursor at all? If so,
as noted, it only appears for a short time, and you only want to try F10
when it appears, not before or after (so as to avoid the "stuck key" error.)

Only other way I know to force BIOS is to replace the CMOS battery, and with
Compaq, I'm not even sure that would work. Compaqs, especially of that era,
were downright weird machines. Did a lot of things very differently from the
rest of the crowd.

Hmmm... Not sure about that machine, but seems to me that at least some
laptops, if not most, have/had a Fn or F-lock key that you have to press
before the F keys will work... I think... Not really too  familiar with the
things, not like I am with desktops.

Signature

Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

> Brian A and Gary, I could not start the Compaq Utilities. The computer
> will
[quoted text clipped - 128 lines]
>> >> >> >> information that is invisible to scandisk about failing sectors
>> >> >> >> etc).
BinaryConverted - 12 Aug 2007 08:06 GMT
This is actually 'John' but I changed my profile name to 'BinaryConverted'.

Either way, repeatedly pressing or holding the F10 key down will cause the
machine to constantly beep. And it is not going into BIOS/CMOS setup.

Yes, cursors when the system boot's, but many different types.

The first blinks when I get this damned message which takes up most of the
boot time:

"****** KB OK"

It blinks for more than two seconds.

Next one is after the 'Windows 98 Second Edition' logo appears.

Again, more than two seconds.
After that, I see the wallpaper and suddenly Windows 98 appears.

Have to go with you on this one :))

"Compaqs, especially of that era, were downright weird machines."
The one I am using now is a completely DUMBFOWL - it is a Compaq aswell.

Ok. Yes, I will try one the 'Fn' key on the keyboard before the F10.

And one question: Do I need to post a new topic just to make this easier to
access?
Signature

Forums - Aren''t they wonderful?

> When you say, "constantly beep", is that when you're pressing the FD10 key
> repeatedly, or holding it down? Does it quit when you stop pressing any key?
[quoted text clipped - 148 lines]
> >> >> >> >> information that is invisible to scandisk about failing sectors
> >> >> >> >> etc).
Brian A. - 12 Aug 2007 09:20 GMT
> This is actually 'John' but I changed my profile name to 'BinaryConverted'.
>
[quoted text clipped - 9 lines]
>
> It blinks for more than two seconds.

 Do you see the POST or the Compaq logo at boot?  The POST screen shows the memory
count, drive detection, kb/mouse detection and a few other things.
If you see the POST, as soon as it appears press the PAUSE key immediately.
Look for anything that mentions "To Enter Setup - Press (key)".
Press any key to resume boot and immediately press the key noted to enter setup.
If it gets by then you'll have to reboot and try again.

> Next one is after the 'Windows 98 Second Edition' logo appears.

 Once you get to the Windows logo it's to late and passed being able to enter the
BIOS.

> Again, more than two seconds.
> After that, I see the wallpaper and suddenly Windows 98 appears.
[quoted text clipped - 8 lines]
> And one question: Do I need to post a new topic just to make this easier to
> access?

 No.

 Yes, they're a great resource for help and information.

Signature

Brian A. Sesko   { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts:  http://www.dts-l.org/goodpost.htm
How to ask a question:  http://support.microsoft.com/kb/555375

>> When you say, "constantly beep", is that when you're pressing the FD10 key
>> repeatedly, or holding it down? Does it quit when you stop pressing any key?
[quoted text clipped - 15 lines]
>> before the F keys will work... I think... Not really too  familiar with the
>> things, not like I am with desktops.

<snipped>
BinaryConverted - 15 Aug 2007 02:46 GMT
I don't see a Compaq logo at boot.

I am just not sure about these blinking cursors. After more than two seconds
it shows another cursor again (as if I press the 'ENTER' key after it says
'****** OK')

--
Forums - Aren't they wonderful?

> > This is actually 'John' but I changed my profile name to 'BinaryConverted'.
> >
[quoted text clipped - 60 lines]
> >>
> <snipped>
MEB - 08 Aug 2007 18:33 GMT
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us
&prodNameId=96537&prodTypeId=321957&prodSeriesId=96219&swLang=8&taskId=135&swEnv
OID=20
-
Download drivers and software

http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&p
rodTypeId=321957&prodSeriesId=96219&taskId=135
-
Armada general - locate files

Check Chapters 9 and 10 of the manual which Brian directed you to.

Signature

MEB
http://peoplescounsel.orgfree.com
________

| Brian A and Gary, I could not start the Compaq Utilities. The computer will
| constantly beep and I then have to shut it down.
[quoted text clipped - 3 lines]
|
| > From the manual:

http://h20000.www2.hp.com/bc/docs/support/UCR/SupportManual/TPM_284809-003_rev3_
us/TPM_284809-003_rev3_us.pdf

| > To access Computer Setup (or Diagnostics) on the Compaq Utilities menu, follow these
| > steps:
[quoted text clipped - 90 lines]
| > >> >> >> available, these will usaully look at the SMART data etc and see
| > >> >> >> information that is invisible to scandisk about failing sectors etc).
BinaryConverted - 17 Aug 2007 02:06 GMT
Thank's MEB.

I will try to install the drivers as soon as possible.
Signature

A story of success always has a beginning.

> http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us
&prodNameId=96537&prodTypeId=321957&prodSeriesId=96219&swLang=8&taskId=135&swEnv
OID=20
 -
> Download drivers and software
[quoted text clipped - 140 lines]
> | > >> >> >> information that is invisible to scandisk about failing sectors
> etc).
MEB - 17 Aug 2007 04:31 GMT
Your welcome, let us know how it turns out..

Signature

MEB
http://peoplescounsel.orgfree.com
________

| Thank's MEB.
|
| I will try to install the drivers as soon as possible.
|
| > http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us
&prodNameId=96537&prodTypeId=321957&prodSeriesId=96219&swLang=8&taskId=135&swEnv
OID=20
 -
| > Download drivers and software

http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&p
rodTypeId=321957&prodSeriesId=96219&taskId=135
-
| > Armada general - locate files
| >
[quoted text clipped - 8 lines]
| > |
| > | > From the manual:

http://h20000.www2.hp.com/bc/docs/support/UCR/SupportManual/TPM_284809-003_rev3_
us/TPM_284809-003_rev3_us.pdf

| > | > To access Computer Setup (or Diagnostics) on the Compaq Utilities menu,
| > follow these
[quoted text clipped - 122 lines]
| > | > >> >> >> information that is invisible to scandisk about failing sectors
| > etc).
John - 24 Aug 2007 03:56 GMT
Thank You MEB!

It solved the problem. It looks like everything is working perfectly and the
drivers are up-to-date.
-----
Note to 98 Guy: Reply to this post and be considered UN-WELCOME.
Signature

A story of success always has a beginning.

> http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us
&prodNameId=96537&prodTypeId=321957&prodSeriesId=96219&swLang=8&taskId=135&swEnv
OID=20
 -
> Download drivers and software
[quoted text clipped - 140 lines]
> | > >> >> >> information that is invisible to scandisk about failing sectors
> etc).
MEB - 24 Aug 2007 05:45 GMT
| Thank You MEB!
|
| It solved the problem. It looks like everything is working perfectly and the
| drivers are up-to-date.
| -----
| Note to 98 Guy: Reply to this post and be considered UN-WELCOME.

Glad to hear that its working, though you should try to find a friend to
replace those internal batteries sometime in the future, and pick up a
replacement main battery.

There is no good reason older computers can't continue to provide
satisfaction to their users, just takes a little TLC, and an occassional
"jump start", and a bit of maintanence.

And my thanks to all who provided additional help to John.

| > http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us
&prodNameId=96537&prodTypeId=321957&prodSeriesId=96219&swLang=8&taskId=135&swEnv
OID=20
 -
| > Download drivers and software

http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&p
rodTypeId=321957&prodSeriesId=96219&taskId=135
-
| > Armada general - locate files
| >
[quoted text clipped - 8 lines]
| > |
| > | > From the manual:

http://h20000.www2.hp.com/bc/docs/support/UCR/SupportManual/TPM_284809-003_rev3_
us/TPM_284809-003_rev3_us.pdf

| > | > To access Computer Setup (or Diagnostics) on the Compaq Utilities menu,
| > follow these
[quoted text clipped - 122 lines]
| > | > >> >> >> information that is invisible to scandisk about failing sectors
| > etc).

Signature

MEB
http://peoplescounsel.orgfree.com
________

Gary S. Terhune - 24 Aug 2007 07:00 GMT
YW, <gd&r>.

Signature

Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

> | Thank You MEB!
> |
[quoted text clipped - 193 lines]
> sectors
> | > etc).
Brian A. - 21 Aug 2007 04:52 GMT
> Brian A and Gary, I could not start the Compaq Utilities. The computer will
> constantly beep and I then have to shut it down.
[quoted text clipped - 16 lines]
>> not
>> press F10 during this time, you must restart the computer and try again.
<snipped>

 The cursor they mention appears in the Upper Right-hand Corner.
 Do you see that cursor or only ones on the left?

 From reading the manual, it's mentioned that:
<quote>
The Compaq Utilities menu will appear immediately after the computer has been turned
on and the Power-On Self-Test (POST) has been completed.
</quote>

 Have you tried a continual tapping of F10 from the moment you power up?

 Also the manual states:
<quote>
You can also view most of the same information in Compaq Diagnostics for Windows in
the Control Panel.
</quote>

  If they are not available in CP the only way I find to enter "Setup" aka BIOS is
with F10.

Signature

Brian A. Sesko   { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts:  http://www.dts-l.org/goodpost.htm
How to ask a question:  http://support.microsoft.com/kb/555375

Roger Pearse - 31 Aug 2007 08:47 GMT
> The usual key for Compaq BIOSes is F10. It would be good to know what model
> number the machine is. Here's one set of instructions for replacing the BIOS
[quoted text clipped - 5 lines]
> really much risk, if any, other than you mucking something up -- those
> things are NOT fun to work on.

I wrote that page, and on the whole I wouldn't want to do this job
again.  I ended up with a laptop with a battery held in with a bit of
tape, which tended to come off if I moved the laptop around.  The
plastic brackets inside the laptop were just too fragile.

All the best,

Roger Pearse
Brian A. - 16 Jul 2007 10:16 GMT
> Hello. I am using an old Windows 98 computer that doesn't seem to work
> properly.
[quoted text clipped - 5 lines]
> 1. When I finally decided to try it (after some considerable time) it said
> that it found a permanent hard drive failure. What The?

 Download/run a disk diagnostic utility to check the drives integrity from the HD
manufacturer support site.  If the drive is done in or has many bad sectors which
indicates it's on its way south, you'll need to install another drive in its place.

 Will it boot to Safe Mode?

 Do you have another PC available to connect the HD in as a slave to see if you can
access the disk?

> 2. At startup, the sound driver produces this loud 'BEEP'. I have no idea
> what it is, but it also happens when I insert the PC Card. There is also no
> sound.

 Check your beep pattern for the BIOS installed here for causes:
http://www.bioscentral.com/beepcodes/awardbeep.htm

http://www.f-prot.com/products/home_use/dos/

> 3. After installing a mouse driver from a CD, it told me that the driver
> would be ready to use - after resolving a conflict. Do I fix it? Yes. But it
> doesn't let me!

 If you can boot to Safe Mode you will be able to remove any/all unessential device
drivers not needed to use Windows.  Once removed shut down and remove/disconnect
any/all hardware peripherals/adapters leaving only the monitor, mouse and keyboard
connected.  If you can successfully boot to Windows, shut down, install the video
adapter and see if it will boot successfully to Windows.  If you can, shut down,
install the sound card and boot.  Keep doing this until all devices are installed or
the sytem fails to boot due to the device just installed, that of course is if you
were able to boot with only the mon/kb/mouse.

> 4. The display settings are using the wrong color. "John, just change it in
> the Display properties!". Can't do that either. I was thinking of updating
> the drivers anyway.

 That's what you need to do if you can get into Windows.

> 5. After running a few programs on the computer, decided to stop editing
> the system files through DOS. Computer screen goes white and system stops
> responding.

 Editing System files, not good.  What System files?

> 6. There is some sort of program called 'Britticana 2005' installed on it.
> Have no idea what that is for. I guess that is why the person who gave it to
> us didn't pick up the laptop!

 You sure it's not Encyclopedia Britticana?
If this is a laptop I guess you'll have to skip removing physical harware.

> 7. The keyboard doesn't work while I am in the 'Windows 98 Startup Menu'.
> Am I suppose to update the BIOS and Keyboard drivers as well?

 The way it's looking I'm not sure if anything will help.

> That is just some of the problems I found out. I suppose it is a virus, but
> I don't know how to install an antivirus program on it without the screen
[quoted text clipped - 3 lines]
> while it does that, I am going to have to study how to identify and remove a
> virus.

 http://www.f-prot.com/products/home_use/dos/

> Any help is really appreciated.
>
> John.

Signature

Brian A. Sesko   { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts:  http://www.dts-l.org/goodpost.htm
How to ask a question:  http://support.microsoft.com/kb/555375

98 Guy - 16 Jul 2007 15:06 GMT
Watch this, MEB, as I craft a properly composed and edited usenet
reply.  Something you are unable or too lazy to do.


> Hello. I am using an old Windows 98 computer that doesn't seem
> to work properly.
>
>  1. it said that it found a permanent hard drive failure.
>  What The?

Your hard drive is failing, and diagnosing all other problems is not
useful until or unless you obtain a new hard drive and re-install
windows-98.

Hard drives have a finite lifespan, which is generally 5 years.  While
drives made in the past 3-4 years have really good MTBF
(mean-time-between-failure), drives made back in 1998 - 2002 had lower
MTBF's.
MEB - 16 Jul 2007 16:19 GMT
| Watch this, MEB, as I craft a properly composed and edited usenet
| reply.  Something you are unable or too lazy to do.
[quoted text clipped - 13 lines]
| (mean-time-between-failure), drives made back in 1998 - 2002 had lower
| MTBF's.

Its a laptop idiot!!! Diagnostic routines for these older laptops must
first deal with the potential internal batteries and their replacement...

Signature

MEB
http://peoplescounsel.orgfree.com
________

98 Guy - 17 Jul 2007 00:35 GMT
> | > Hello. I am using an old Windows 98 computer that doesn't seem
> | > to work properly.

>  Its a laptop idiot!!!

Based only on this cryptic paragraph:

  "There is some sort of program called 'Britticana 2005' installed
   on it.  Have no idea what that is for. I guess that is why the
   person who gave it to us didn't pick up the laptop!"

The last sentence doesn't make sense.

Anyone who doesn't know what "Britticana" is probably isin't ready for
computers anyways.

> Diagnostic routines for these older laptops must first deal
> with the potential internal batteries and their replacement...

You can putz with batteries all you want.  If we are dealing with a
laptop, the OP is probably running it off it's AC adaptor anyways.

 "it said that it found a permanent hard drive failure"

A hard drive with media errors will give all sorts of unpredictable
software and operational errors.  Unless there is important personal
information or files on it, the best course of action is to replace
the drive and re-install the OS and apps.
MEB - 17 Jul 2007 01:00 GMT
| > | > Hello. I am using an old Windows 98 computer that doesn't seem
| > | > to work properly.
[quoted text clipped - 11 lines]
| Anyone who doesn't know what "Britticana" is probably isin't ready for
| computers anyways.

Leave the person alone, you aren't exactly god's gift to mankind.... nor
are you mensa material...

| > Diagnostic routines for these older laptops must first deal
| > with the potential internal batteries and their replacement...
[quoted text clipped - 8 lines]
| information or files on it, the best course of action is to replace
| the drive and re-install the OS and apps.

YEEEEAAAHHH, but with a laptop you have suspend/hibernation issues, loss of
CMOS settings, and a myriad of other potentials to deal with, which are
SPECIFIC/UNIQUE to laptops/notebooks.

Plugging it into a power adapter corrects NONE of the issues the deep
discharge or extended lack of use will cause with laptops/notebooks, and the
potential IS that the hard drive may APPEAR as bad, when its nothing more
than bad batteries/power [which may still take a charge if left plugged in,
or need replaced] and resetting the laptop to the proper settings.

So take your simplistic ideas to a forum where they may laud you as
semi-intelligent,,, let this group continue to try to guide these people
that come through here for help...
98 Guy - 17 Jul 2007 01:25 GMT
MEB spewed:

> So take your simplistic ideas to a forum where they may laud you
> as semi-intelligent,,,

You really are an a.s hole.
MEB - 17 Jul 2007 01:47 GMT
| MEB spewed:
|
| > So take your simplistic ideas to a forum where they may laud you
| > as semi-intelligent,,,
|
| You really are an a.s hole.

Well, let's review your history here...

When you brought your ideas to this group regarding IE hacks, I was the
ONLY one who attempted to work with you on that... you didn't apparently
pick-up on TESTING techniques required ....

When you brought your ideas concerning hard drives to this group, we all
tried to direct you to the materials you needed to understand and consider
for your presentation... glad you picked up on SOME of that.. to bad you
didn't grasp the full picture...

When you started your "you don't need firewalls anymore" we but in
particular I, tried to direct you to the FACTS of networking and Internet
use, regretfully that was apparently beyond your abilities to understand...

Shall I go through other of your posts here?????

And here you are trying to direct someone to spend money for something
BEFORE you have verified that is the problem....

So perhaps I may appear to be an *AH* NOW, but really, you need to THINK
before you type... and let those who do understand SRTSP, apply them.

Signature

MEB
http://peoplescounsel.orgfree.com
________

John - 17 Jul 2007 06:40 GMT
"MEB spewed:

> So take your simplistic ideas to a forum where they may laud you
> as semi-intelligent,,,

You really are an a.s hole." - 98 Guy

"Well, let's review your history here...

When you brought your ideas to this group regarding IE hacks, I was the
ONLY one who attempted to work with you on that... you didn't apparently
pick-up on TESTING techniques required ....

When you brought your ideas concerning hard drives to this group, we all
tried to direct you to the materials you needed to understand and consider
for your presentation... glad you picked up on SOME of that.. to bad you
didn't grasp the full picture...

When you started your "you don't need firewalls anymore" we but in
particular I, tried to direct you to the FACTS of networking and Internet
use, regretfully that was apparently beyond your abilities to understand...

Shall I go through other of your posts here?????

And here you are trying to direct someone to spend money for something
BEFORE you have verified that is the problem....

So perhaps I may appear to be an *AH* NOW, but really, you need to THINK
before you type... and let those who do understand SRTSP, apply them." - MBE
-----------------------------------------------------

NOW LETS GET OVER THIS CRAP AND GET ON WITH LIFE!!! OK?
PCR - 15 Aug 2007 21:36 GMT
| "MEB spewed:
|
[quoted text clipped - 29 lines]
|
| NOW LETS GET OVER THIS CRAP AND GET ON WITH LIFE!!! OK?

Agreed! So-- is your machine a laptop or not? Can you boot a Startup
Diskette...?...

http://www.bootdisk.com/ , if you don't already have one from "Control
Panel, Add/Remove Programs, Startup Disk tab". Copy-protect the
diskette, put it in & turn on the computer.

At the A:\ prompt, enter "DIR" (no quotes). Did you get a listing?

Signature

Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
Should things get worse after this,
PCR
pcrrcp@netzero.net

98 Guy - 16 Aug 2007 01:49 GMT
> So-- is your machine a laptop or not? Can you boot a Startup
> Diskette...?...

His hard drive was pooched, but he doesn't want to say that I was
right, so he just let the thread die.
PCR - 16 Aug 2007 18:56 GMT
|> So-- is your machine a laptop or not? Can you boot a Startup
|> Diskette...?...
|
| His hard drive was pooched, but he doesn't want to say that I was
| right, so he just let the thread die.

I'm not 100% convinced it wasn't his battery or power supply that was
pooched. But I'm outa here! I don't want to get between you & MEB
anymore than between Angel & thanatoid!

Signature

Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
Should things get worse after this,
PCR
pcrrcp@netzero.net

Angel - 17 Aug 2007 01:01 GMT
ROFL!! LOL!!
   Angel

> |> So-- is your machine a laptop or not? Can you boot a Startup
> |> Diskette...?...
[quoted text clipped - 5 lines]
> pooched. But I'm outa here! I don't want to get between you & MEB
> anymore than between Angel & thanatoid!
PCR - 18 Aug 2007 17:49 GMT
| ROFL!! LOL!!

Ah, ha, ha-- BUT, careful! Don't put a dent into those wings!

|     Angel
|
[quoted text clipped - 15 lines]
|> PCR
|> pcrrcp@netzero.net

Signature

Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
Should things get worse after this,
PCR
pcrrcp@netzero.net

BinaryConverted - 17 Aug 2007 01:52 GMT
You really need a kick in the a.s 98 Guy.
Signature

A story of success always has a beginning.

> > So-- is your machine a laptop or not? Can you boot a Startup
> > Diskette...?...
>
> His hard drive was pooched, but he doesn't want to say that I was
> right, so he just let the thread die.
98 Guy - 17 Aug 2007 02:10 GMT

> You really need a kick in the a.s 98 Guy.

You need a kick in the a.s for being a top-poster.
John - 21 Aug 2007 03:48 GMT
Well, it doesn't look like you have being top-poster.

Such a 'computer techinician' should know how to diagnose really REALLY old
computers, even with Windows Vista already released.

So I can tell you what - Next time you post in another topic, wax lyrical
about the title of the post or the skill of the user before your big mouth
opens.

Go back to your graveyard.
Signature

A story of success always has a beginning.

>  
> > You really need a kick in the a.s 98 Guy.
>
> You need a kick in the a.s for being a top-poster.
98 Guy - 21 Aug 2007 15:28 GMT
> So I can tell you what -

No, I'll tell you what.

Why don't you stop wasting space by posting unintelligible junk?
John - 22 Aug 2007 12:58 GMT
Relax... You are tense!

> Why don't you stop wasting space by posting unintelligible junk?

Why don't you go away and bug somebody else?

> No, I'll tell you what.

Don't tell me what - You don't know ANYTHING about computers.
Signature

A story of success always has a beginning.

BinaryConverted - 17 Aug 2007 01:48 GMT
Ooops...

Yes, a laptop.
Signature

A story of success always has a beginning.

> | "MEB spewed:
> |
[quoted text clipped - 38 lines]
>
> At the A:\ prompt, enter "DIR" (no quotes). Did you get a listing?
PCR - 18 Aug 2007 18:10 GMT
| Ooops...
|
| Yes, a laptop.

I see. Does it have a floppy drive? If you can boot a floppy, it might
prove you are not having a power problem. I've posted elsewhere on how
to get into BIOS. On my Compaq 7470, there is a square, blinking cursor
that jumps from the top left to the top right corners of the screen--
that is when to hit F10 to get into BIOS. But on laptops it may be
altogether different! Really, I think Brian A.'s instructions should
have gotten you there!

| --
| A story of success always has a beginning.
[quoted text clipped - 50 lines]
|> PCR
|> pcrrcp@netzero.net

Signature

Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
Should things get worse after this,
PCR
pcrrcp@netzero.net

BinaryConverted - 17 Aug 2007 02:23 GMT
Well, I'm not sure that startup is not a problem anymore.

That one resolved itself.

But I might need to access BIOS setup through Windows.
Is there any way at all?
Signature

A story of success always has a beginning.

> | "MEB spewed:
> |
[quoted text clipped - 38 lines]
>
> At the A:\ prompt, enter "DIR" (no quotes). Did you get a listing?
Gary S. Terhune - 17 Aug 2007 02:36 GMT
Normally, no, you can't access BIOS from within Windows. Why would you want
to?

Signature

Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

> Well, I'm not sure that startup is not a problem anymore.
>
[quoted text clipped - 45 lines]
>>
>> At the A:\ prompt, enter "DIR" (no quotes). Did you get a listing?
John - 21 Aug 2007 03:50 GMT
I need to access it from Windows because F10 won't start the BIOS/CMOS setup
program.

And now, everything causes a blank screen, even at startup.
Signature

A story of success always has a beginning.

> Normally, no, you can't access BIOS from within Windows. Why would you want
> to?
[quoted text clipped - 48 lines]
> >>
> >> At the A:\ prompt, enter "DIR" (no quotes). Did you get a listing?
Gary S. Terhune - 21 Aug 2007 04:07 GMT
BinaryConverted converted to John... What's next?

Seriously, F10 isn't he only way to get into BIOS. In fact, AFAIK, it's only
used on older Compaqs. Have we already gone through all this with you
recently, or was that someone else? It's a laptop? You have the make/model?
Have we been thorough all this already? (Have pity on an old man with a
brain like Swiss cheese.)

Signature

Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

>I need to access it from Windows because F10 won't start the BIOS/CMOS
>setup
[quoted text clipped - 58 lines]
>> >>
>> >> At the A:\ prompt, enter "DIR" (no quotes). Did you get a listing?
Brian A. - 21 Aug 2007 05:49 GMT
I've supplied a link earlier to the manual for his laptop:
http://h20000.www2.hp.com/bc/docs/support/UCR/SupportManual/TPM_284809-003_rev3_
us/TPM_284809-003_rev3_us.pdf


 From all I've read on it I believe it had Win95 originally installed, I may be in
err though and F10 is the only key mentioned.

Signature

Brian A. Sesko   { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts:  http://www.dts-l.org/goodpost.htm
How to ask a question:  http://support.microsoft.com/kb/555375

> BinaryConverted converted to John... What's next?
>
[quoted text clipped - 60 lines]
>>> >>
>>> >> At the A:\ prompt, enter "DIR" (no quotes). Did you get a listing?
Gary S. Terhune - 21 Aug 2007 06:10 GMT
Yeah, I remember now. Has anyone suggested removing and replacing the mobo
battery? Or is that just too hard to deal with on that machine? Wonder if
the manual mentions it...

Signature

Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

>  I've supplied a link earlier to the manual for his laptop:
> http://h20000.www2.hp.com/bc/docs/support/UCR/SupportManual/TPM_284809-003_rev3_
us/TPM_284809-003_rev3_us.pdf

[quoted text clipped - 77 lines]
>>>> >>
>>>> >> At the A:\ prompt, enter "DIR" (no quotes). Did you get a listing?
MEB - 21 Aug 2007 06:20 GMT
| Yeah, I remember now. Has anyone suggested removing and replacing the mobo
| battery? Or is that just too hard to deal with on that machine? Wonder if
| the manual mentions it...

Batteries? Yep first response. Apparently too difficult [CMOS/BIOS]. And
the main battery is dead...

From: "MEB" <meb@not here@hotmail.com>
References: <FA0DFC70-F25E-4665-A5C9-319EEF1A5B5E@microsoft.com>

Message-ID: <u#gdvR4xHHA.4392@TK2MSFTNGP04.phx.gbl>

Signature

MEB
http://peoplescounsel.orgfree.com
________

| >  I've supplied a link earlier to the manual for his laptop:

http://h20000.www2.hp.com/bc/docs/support/UCR/SupportManual/TPM_284809-003_rev3_
us/TPM_284809-003_rev3_us.pdf


| >  From all I've read on it I believe it had Win95 originally installed, I
| > may be in err though and F10 is the only key mentioned.
[quoted text clipped - 74 lines]
| >>>> >>
| >>>> >> At the A:\ prompt, enter "DIR" (no quotes). Did you get a listing?
Gary S. Terhune - 21 Aug 2007 08:27 GMT
Hmmm... Maybe just reach in there and pull on something, anything... JUST
KIDDING! Though I'd be tempted if it were mine...

Signature

Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

> | Yeah, I remember now. Has anyone suggested removing and replacing the
> mobo
[quoted text clipped - 114 lines]
> | >>>> >> At the A:\ prompt, enter "DIR" (no quotes). Did you get a
> listing?
Gary S. Terhune - 21 Aug 2007 06:20 GMT
Nope, no mention, and no schematics... Well, F10 ought to do it, and
repeatedly tapping the key as soon as the machine is turned on is the way to
do it (as you suggested elsewhere. Since mo mention is made of it, I presume
there's nothing like an F-Lock key (may they burn in hell for that one!)

Signature

Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

> Yeah, I remember now. Has anyone suggested removing and replacing the mobo
> battery? Or is that just too hard to deal with on that machine? Wonder if
[quoted text clipped - 83 lines]
>>>>> >>
>>>>> >> At the A:\ prompt, enter "DIR" (no quotes). Did you get a listing?
Brian A. - 21 Aug 2007 09:51 GMT
Perhaps another "Burn in hell" is warranted, from the manual:

Problem:
Every time the computer is turned on, the date and time have to be set.

Possible cause:
Real-time clock battery is at the end of its life.

Solution:
Call your Compaq authorized service provider to replace real-time clock battery.

On another note, they do have an Fn key that they use in combo with other keys and
at least one combo locks/unlocks the kb/mouse.  Couldn't find anything I thought was
relevant to locking/unlocking F keys though.

 I'm going to have another go-round to see if I can find info on the CMOS battery.

Signature

Brian A. Sesko   { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts:  http://www.dts-l.org/goodpost.htm
How to ask a question:  http://support.microsoft.com/kb/555375

> Yeah, I remember now. Has anyone suggested removing and replacing the mobo battery?
> Or is that just too hard to deal with on that machine? Wonder if the manual
[quoted text clipped - 70 lines]
>>>>> >>
>>>>> >> At the A:\ prompt, enter "DIR" (no quotes). Did you get a listing?
Brian A. - 21 Aug 2007 10:19 GMT
HAH!!!!  Found and now posted.
See 7.10 Lithium Real Time Clock Battery:
http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00139858/c00139858.pdf

Signature

Brian A. Sesko   { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts:  http://www.dts-l.org/goodpost.htm
How to ask a question:  http://support.microsoft.com/kb/555375

> Yeah, I remember now. Has anyone suggested removing and replacing the mobo battery?
> Or is that just too hard to deal with on that machine? Wonder if the manual
[quoted text clipped - 70 lines]
>>>>> >>
>>>>> >> At the A:\ prompt, enter "DIR" (no quotes). Did you get a listing?
Gary S. Terhune - 21 Aug 2007 15:47 GMT
Now, THAT'S what I call dedication!!! Bravo!

Signature

Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

>  HAH!!!!  Found and now posted.
> See 7.10 Lithium Real Time Clock Battery:
[quoted text clipped - 89 lines]
>>>>>> >>
>>>>>> >> At the A:\ prompt, enter "DIR" (no quotes). Did you get a listing?
PCR - 18 Aug 2007 17:59 GMT
| Well, I'm not sure that startup is not a problem anymore.
|
| That one resolved itself.

OK. Good enough.

| But I might need to access BIOS setup through Windows.
| Is there any way at all?

There is no normal way for you to get to BIOS once in Windows. Terhune
might know an abnormal one. Here is what I normally post for getting
into BIOS...

You must press a key at boot to enter BIOS Setup. If you don't know the
key to press, try "Esc" at the manufacturer's logo. Then, the key to
press to enter BIOS setup will show up. Quickly press it. For my
Compaq Presario 7470, it is F10.

In BIOS, use TAB & the arrow keys to navigate, & ENTER to select. (Well,
there may be a legend showing your keys are different.)

While in there, you'd better go through all the menus & jot down the
settings. If they are not set to defaults, and somehow, someday, they
are cleared, all these settings may need to be input again.

.....Quote of Candlin about...............
.....keystrokes to get to BIOS Setup....
Usually DEL, but F1, F2, F10 are also common.

Other keystrokes which might work are:

AMI BIOS:  Del key during the POST
DTK BIOS:  Esc key during the POST
Award BIOS:  Ctrl-Alt-Esc
Misc BIOS:  Ctrl-Esc
Phoenix BIOS:  Ctrl-Alt-Esc or Ctrl-Alt-S
IBM PS/2 BIOS:  Ctrl-Alt-Ins after Ctrl-Alt-Del

If all else fails, shut down, power off, unplug the keyboard,
and power up again, as some older systems will default
to the CMOS Setup if a keyboard is not found.
......End of Quote............................

And here are WEB sites I've collected here at this NG, but haven't
recently clicked...

http://sysopt.earthweb.com/biosbmc.html BIOS beeps
http://www.amptron.com/html/bios.beepcodes.html
http://www.comptechdoc.org/hardware/beepcodes/1.htm
http://www.computerhope.com/beep.htm
http://www.tcwo.com/support/new/beeps.htm BIOS beeps
http://www.bioscentral.com/ BIOS Central
http://www.extremetech.com/article/0,2299,s%3D1005%26a%3D1614,00.asp
BIOS Info
http://www.itcp.net/~awsh/ BIOS & hardware Optimization Guide
ftp://ftp.heise.de/pub/ct/ctsi/ctbios15.zip ctbios Identify BIOS
http://www.cgsecurity.org/ BIOS manipulator, Password recoverer

| --
| A story of success always has a beginning.
[quoted text clipped - 50 lines]
|> PCR
|> pcrrcp@netzero.net

Signature

Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
Should things get worse after this,
PCR
pcrrcp@netzero.net

 
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