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Windows Forum / Windows 98 / General Topics / July 2007AT&T said go to h**l
My 1999 dell computer chokes when trying to connect to the Internet. This started about two months ago, I use Dial-up networking and I have to redial up to 6 times before it will connect. I get the following: Disconnected from AT&T Dial-UP Networking was unable to complete the connection Error: 629 You have been disconnected from the computer you dialed. Double-click the connection to try again. I stopped all virus and pop-up stoppers, tried different access numbers and called AT&T (India) multiple times over a 2 month period. Basically they said my modem drivers are out of date and I should contact Dell for an update. Dell said I have the latest drivers. AT&T will not do anything, they said it is because of the AT&T, SBC merger, the update of their modem which dropped out the older drivers, and that is normal as newer software is introduced. I can not talk to anyone except in India and they will not tell me any name or telephone number for a person here in the USA headquarters office that I can address this problem to. They claim that they do not know, can't tell me or are not allowed to give out that information. In other words "go to h**l". A little infuriation here! Anyone know of a GOOD Internet service provider for us old folks using antique software and hardware like w98 on an odd ball 1999 Dell computer? You didn't say where you live. In North Texas and West Texas I'd recommend NTS-Online with $10 unlimited dialup that served me well for three years until I switched to broadband. > My 1999 dell computer chokes when trying to connect to the Internet. This > started about two months ago, I use Dial-up networking and I have to redial [quoted text clipped - 20 lines] > Anyone know of a GOOD Internet service provider for us old folks using > antique software and hardware like w98 on an odd ball 1999 Dell computer? Sorry about that: western Chicago suburbs. Sudy Nim > You didn't say where you live. In North Texas and West Texas I'd recommend > NTS-Online with $10 unlimited dialup that served me well for three years [quoted text clipped - 30 lines] > > Anyone know of a GOOD Internet service provider for us old folks using > > antique software and hardware like w98 on an odd ball 1999 Dell computer? > Sorry about that: western Chicago suburbs. Sudy Nim > >>> Anyone know of a GOOD Internet service provider for us old folks using >>> antique software and hardware like w98 on an odd ball 1999 Dell > computer? Sudy Nim Try looking for ISPs in your area at these sites. http://www.thelist.com/ http://www.findanisp.com/ HTH & GL John  Signature\\\||/// ------------------o000----(o)(o)----000o---------------- ----------------------------()-------------------------- '' Madness takes its toll - Please have exact change. '' John Dulak - Gnomeway Services - http://tinyurl.com/2qs6o6 > My 1999 dell computer chokes when trying to connect to the Internet. This > started about two months ago, I use Dial-up networking and I have to [quoted text clipped - 26 lines] > Anyone know of a GOOD Internet service provider for us old folks using > antique software and hardware like w98 on an odd ball 1999 Dell computer? Try Earthlink unlimited time connection. Don't use their software. Stick with OE or Outlook for mail, and IE or other well know browsers. Am using a 99 vintage external USR phone modem. Don't understand their end using some other modem connection. How is the language used different? Sounds like say-speak programmed tech help to me. Dave | My 1999 dell computer chokes when trying to connect to the Internet. | This started about two months ago, I use Dial-up networking and I [quoted text clipped - 8 lines] | | I stopped all virus and pop-up stoppers, When I had that same symptom with NetZero Dial-Up (they couldn't solve it, either)-- it actually was a McAfee scan engine causing the problem. I had to revert to an earlier one or turn off the auto-System Scan (McAfee's name for On-Access Scan). Are you saying you turned something like that off? Then, it must be something else doing it to you. Do you have very aggressive firewall settings? | tried different access | numbers and called AT&T (India) multiple times over a 2 month period. [quoted text clipped - 12 lines] | antique software and hardware like w98 on an odd ball 1999 Dell | computer? SignatureThanks or Good Luck, There may be humor in this post, and, Naturally, you will not sue, Should things get worse after this, PCR pcrrcp@netzero.net > | My 1999 dell computer chokes when trying to connect to the Internet. > | This started about two months ago, I use Dial-up networking and I [quoted text clipped - 33 lines] > | antique software and hardware like w98 on an odd ball 1999 Dell > | computer? No aggressive firewall settings, I have Ad-Aware SE Pro with Ad-Watch, AVG Anti-Virus 7.0 and AT&T Accelerator, no firewall. But none are running "now" when I attempt to connect with Dial-Up Networking. Of course something else could be running in the background that I'm unaware of. Prior to this problem, I had those 3 programs set to run at start up and had been operating that way for a year or more with out any problem. And thanks Dave for the Earthlink unlimited time connection recommendation. |> | My 1999 dell computer chokes when trying to connect to the |> | Internet. This started about two months ago, I use Dial-up [quoted text clipped - 51 lines] | programs set to run at start up and had been operating that way for a | year or more with out any problem. Seems like those programs are innocent. I see that dadiOH came up with an promising article & that somehow the problem has disappeared on its own, anyhow. Very good. You are welcome, &, yea, do report back with a final assessment. I hope it continues to work. It could be, as dadiOH also said, that the phone line went bad in bad weather. Or, maybe AT&T was having a problem they hid or excessive traffic. | And thanks Dave for the Earthlink unlimited time connection | recommendation. SignatureThanks or Good Luck, There may be humor in this post, and, Naturally, you will not sue, Should things get worse after this, PCR pcrrcp@netzero.net > My 1999 dell computer chokes when trying to connect to the > Internet. This started about two months ago, I use Dial-up [quoted text clipped - 6 lines] > You have been disconnected from the computer you dialed. > Double-click the connection to try again. Tried this? http://support.microsoft.com/kb/280375 Additionally, pick up your phone and listen to it. Any noise? If so, call your TelCo and have them fix the line. SignaturedadiOH ____________________________ dadiOH's dandies v3.06... ...a help file of info about MP3s, recording from LP/cassette and tips & tricks on this and that. Get it at http://mysite.verizon.net/xico > > My 1999 dell computer chokes when trying to connect to the > > Internet. This started about two months ago, I use Dial-up [quoted text clipped - 12 lines] > Additionally, pick up your phone and listen to it. Any noise? If so, > call your TelCo and have them fix the line. DadiOH that information goes directly to the problem, thank you. Unbelievably, today the computer is connecting perfectly. Outlook Express is even noticeably faster. Do you suppose my repeated calls to AT&T hit a nerve? Or, maybe someone at AT&T read this posting. Nah! Anyway, I will give DadiOH's KB28037 from MS a try before I search for a new ISP using those helpful web sites from John Dulak. However, if this computer continues to work I will after a few days reply back with an update. Thanks again to all for your great support. Sudy Nim > DadiOH that information goes directly to the problem, thank you. Well *sure* it does. That's because I Googled "Error: 629". :) ________________ > Unbelievably, today the computer is connecting perfectly. Outlook > Express is even noticeably faster. Do you suppose my repeated calls > to AT&T hit a nerve? Or, maybe someone at AT&T read this posting. > Nah! Anyway, I will give DadiOH's KB28037 from MS a try before I > search for a new ISP using those helpful web sites from John Dulak. Just remember that no ISP is better than your line to the TelCo. In my experience, that line is the biggest source of connection problems. SignaturedadiOH ____________________________ dadiOH's dandies v3.06... ...a help file of info about MP3s, recording from LP/cassette and tips & tricks on this and that. Get it at http://mysite.verizon.net/xico > DadiOH that information goes directly to the problem, thank you. Well *sure* it does. That's because I Googled "Error: 629". :) ________________ > Unbelievably, today the computer is connecting perfectly. Outlook > Express is even noticeably faster. Do you suppose my repeated calls > to AT&T hit a nerve? Or, maybe someone at AT&T read this posting. > Nah! Anyway, I will give DadiOH's KB28037 from MS a try before I > search for a new ISP using those helpful web sites from John Dulak. Just remember that no ISP is better than your line to the TelCo. In my experience, that line is the biggest source of connection problems. SignaturedadiOH ____________________________ dadiOH's dandies v3.06... ...a help file of info about MP3s, recording from LP/cassette and tips & tricks on this and that. Get it at http://mysite.verizon.net/xico You can say that again! <eg> SignatureGlen Ventura, MS MVP Shell/User, A+ http://dts-l.org/ >> DadiOH that information goes directly to the problem, thank you. > [quoted text clipped - 9 lines] > Just remember that no ISP is better than your line to the TelCo. In > my experience, that line is the biggest source of connection problems. > > My 1999 dell computer chokes when trying to connect to the > > Internet. This started about two months ago, I use Dial-up [quoted text clipped - 12 lines] > Additionally, pick up your phone and listen to it. Any noise? If so, > call your TelCo and have them fix the line. DadiOH looks like KB280375 is the answer. Three days now and about 6 start ups noooo problem! The directions did create some confusion for a short time as they leave out a step or two and it was not clear to me at first. For instance, 4 files are first renamed and then the same files are re-installed. So I was not sure what was meant by extract "preceding" files from sfc. It took a couple of attempts to get it to work. The entire set of instructions covers RAS (Remote Access Services) authentication, PAP (unencrypted) and SPAP (encrypted). I assume SPAP is the remote access client used as the fix is for a workaround of an encrypted password but it is kind of vague to me at the moment due to the depth of the subject It is very strange that this problem appeared after 10 years with AT&T and w98. I have to assume that the ISP changed something? You deserve a BIG thank you. >>> My 1999 dell computer chokes when trying to connect to the >>> Internet. This started about two months ago, I use Dial-up [quoted text clipped - 39 lines] > > You deserve a BIG thank you. Glad it worked, thanks aren't necessary. Tips are accepted though :) SignaturedadiOH ____________________________ dadiOH's dandies v3.06... ...a help file of info about MP3s, recording from LP/cassette and tips & tricks on this and that. Get it at http://mysite.verizon.net/xico |> > My 1999 dell computer chokes when trying to connect to the |> > Internet. This started about two months ago, I use Dial-up [quoted text clipped - 39 lines] | | You deserve a BIG thank you. I'm glad to hear it too. That dadiOH is a good one! >My 1999 dell computer chokes when trying to connect to the Internet. This >started about two months ago, I use Dial-up networking and I have to redial [quoted text clipped - 5 lines] >You have been disconnected from the computer you dialed. >Double-click the connection to try again. Were you aware Worldnet has some internal newsgroups staffed by US citizens that write plain english and do a very good job of support? No need to deal with some buffoon that you can't understand. Point your newsreader to news:netnews.wordnet.att.net and subscribe to the news groups that start with "worldnet.help". Probably the best place to start with your problem is <worldnet.help.service-issues.network>. > >My 1999 dell computer chokes when trying to connect to the Internet. This > >started about two months ago, I use Dial-up networking and I have to redial [quoted text clipped - 14 lines] > place to start with your problem is > <worldnet.help.service-issues.network>. Thanks for the info Vince. No I was unaware of it. When I spoke to India I repeatedly asked to speak to someone in the USA and was told they do not have that information, no names, no telephone numbers not even the address or location of the headquarters!? I was told by my cable service representative that they wouldn't support Windows 98 anymore. However if you get a router compatible with Windows 98 you could run 98 through a router. I have a router and it runs Windows 98. > > >My 1999 dell computer chokes when trying to connect to the Internet. This > > >started about two months ago, I use Dial-up networking and I have to [quoted text clipped - 20 lines] > have that information, no names, no telephone numbers not even the address > or location of the headquarters!? |
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