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Removing a hard drive from a desktop

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Larry - 15 Oct 2007 04:15 GMT
A friend's eight-year-old Windows 98 SE Dell Dimension recently came to the
end of its days.  The hard drive stopped being accessible.  She's throwing
the computer out, but wants to keep the hard drive around for possible
recovery of data at some point, namely her huge e-mail folder.

I was trying to remove the hard drive.  I disconnected all the cables, but
the hard drive seems immovable.  I thought that hard drives were supposed to
be relatively easy to remove.  I see no moving parts or clips or anything
that would enable me to take it out.

There are some small screw heads in the corners of the hard drive, but they
looked too "locked" into place to be regular screws that can loosen the hard
drive from the computer.

Any ideas?

Thanks,
Larry
glee - 15 Oct 2007 04:28 GMT
Go here:
http://support.dell.com/

Click "Manuals", then either select by Model or by Service Tag.
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Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/
http://dts-l.org/goodpost.htm

> A friend's eight-year-old Windows 98 SE Dell Dimension recently came to the
> end of its days.  The hard drive stopped being accessible.  She's throwing
[quoted text clipped - 14 lines]
> Thanks,
> Larry
Larry - 26 Oct 2007 11:08 GMT
Glee and Bill and all,

Thanks for the help.  I found the manual, and it went into this whole
business about lifting out the power source prior to removing the hard
drive, and I could not get the power source out, and I also couldn't see
what doing that had to do with removing the hard drive.  So I jumped to the
next step, of unscrewing the two screws holding the HD into the front of the
chassis, and that was it.  Very simple.

Larry

> Go here:
> http://support.dell.com/
[quoted text clipped - 21 lines]
> > Thanks,
> > Larry
glee - 29 Oct 2007 17:28 GMT
....proving once again that hands-on experience and simple observation are worth 100
manuals.  ;-)
Signature

Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/

> Glee and Bill and all,
>
[quoted text clipped - 32 lines]
>> > Thanks,
>> > Larry
Bill in Co. - 15 Oct 2007 05:09 GMT
If it's like my old Dell Dimension, you first remove both the front and side
plastic covers, and then have access to two larger phillips screws on the
front grille, just for starters.    Those hold the primary HD in on my
system.

> A friend's eight-year-old Windows 98 SE Dell Dimension recently came to the
> end of its days.  The hard drive stopped being accessible.  She's throwing
[quoted text clipped - 14 lines]
> Thanks,
> Larry
Tim Slattery - 15 Oct 2007 14:26 GMT
>If it's like my old Dell Dimension, you first remove both the front and side
>plastic covers, and then have access to two larger phillips screws on the
>front grille, just for starters.    Those hold the primary HD in on my
>system.

Hmmm...I have a Compaq Presario that just died, and I'm probably going
to have to do this. On that machine, there are several "trapdoor lids"
on the bottom, held on by screws. I've had the one over the RAM off,
when I added more RAM. There's one clearly marked with a disk drawing,
so the HD would be under there. Exactly what would need to be done
after remove the trapdoor lid, I'm not sure.

Another thing I'm not sure about: I know there are external drive
housings that connect to a computer via USB, and you can put a
"normal" 3.5" hard drive in there. This drive would be smaller
(2.5"?). And the machine is easily old enough that it would have to be
IDE (SATA hasn't been around all that long, after all). So would one
of these things be a good idea to try to recover the data?

Signature

Tim Slattery
MS MVP(DTS)
Slattery_T@bls.gov
http://members.cox.net/slatteryt

glee - 15 Oct 2007 16:44 GMT
> Hmmm...I have a Compaq Presario that just died, and I'm probably going
> to have to do this. On that machine, there are several "trapdoor lids"
> on the bottom, held on by screws. I've had the one over the RAM off,
> when I added more RAM. There's one clearly marked with a disk drawing,
> so the HD would be under there. Exactly what would need to be done
> after remove the trapdoor lid, I'm not sure.

What model Presario is it, Tim?  Most laptops are similar in this respect.  Here's a
generic example:
http://www.fonerbooks.com/laptop_1.htm

The type of bracket and cable may differ, and the location of the screws....hence it
helps to know the model.

This might help also:
http://www.cmsproducts.com/notebook_drive_removal.htm

http://www.bixnet.com/copr30no800h.html

http://www.bixnet.com/pres1216ser.html

Of course, after you get a new drive in a Compaq, you have to find all the Compaq
drivers for that model.

> Another thing I'm not sure about: I know there are external drive
> housings that connect to a computer via USB, and you can put a
> "normal" 3.5" hard drive in there. This drive would be smaller
> (2.5"?). And the machine is easily old enough that it would have to be
> IDE (SATA hasn't been around all that long, after all). So would one
> of these things be a good idea to try to recover the data?

You can buy a USB 2.0 external drive housing that has a 2.5" adapter for installing
a notebook hard drive.  There are some on this page (along with some 3.5"
enclosures):
http://www.tigerdirect.com/applications/category/category_tlc.asp?CatId=2777

I have this unit instead, which includes adapters for all drives, but no actual
enclosure is used:
NewerTech® USB 2.0 Universal Drive Adapter
http://www.newertech.com/products/usb2_adapt.php

It's available there or at these online locations...I forget which resller I
used,one of the Mac ones:
http://www.newertech.com/us_resellers.php

Of course, if the drive is too far gone, it won't read it or won't allow access, so
it might be wasted money.
Signature

Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/

Tim Slattery - 15 Oct 2007 17:40 GMT
>> Hmmm...I have a Compaq Presario that just died, and I'm probably going
>> to have to do this. On that machine, there are several "trapdoor lids"
[quoted text clipped - 5 lines]
>What model Presario is it, Tim?  Most laptops are similar in this respect.  Here's a
>generic example:

Compaq Presario 1500. I really doubt I'll have much trouble getting it
out, it's quite obvious which door I have to unscrew and open and I'm
sure I can figure out what needs to be done after that.

I also blew right by the fact that OP was asking about a Dell and
that's exactly what you were describing.

>You can buy a USB 2.0 external drive housing that has a 2.5" adapter for installing
>a notebook hard drive.  There are some on this page (along with some 3.5"
[quoted text clipped - 12 lines]
>Of course, if the drive is too far gone, it won't read it or won't allow access, so
>it might be wasted money.

Thank you for those leads!! It looks like these things sell in the
neighborhood of $20, and a few are down around $10. I don't intend to
use this very much, so maybe a cheap one would do the trick.

I understand that there would be no guarantees. But after observing
the way this thing failed, I *think* there is a very good chance that
the disk is not at fault. And I'm quite sure that it would be worth
spending $10 or $20 for one of these things to try to avoid a trip to
the shop which would cost *much* more.

Signature

Tim Slattery
MS MVP(DTS)
Slattery_T@bls.gov
http://members.cox.net/slatteryt

glee - 15 Oct 2007 18:15 GMT
Hi Tim....replies inline.....

> snip
>>
[quoted text clipped - 8 lines]
> I also blew right by the fact that OP was asking about a Dell and
> that's exactly what you were describing.

Here's what is supposed to be the service manual....it's in 4 parts thast must all
be downloaded and extracted:
http://www.eserviceinfo.com/download.php?fileid=9035
http://www.eserviceinfo.com/download.php?fileid=9036
http://www.eserviceinfo.com/download.php?fileid=9037
http://www.eserviceinfo.com/download.php?fileid=9038

>>You can buy a USB 2.0 external drive housing that has a 2.5" adapter for
>>installing
[quoted text clipped - 24 lines]
> spending $10 or $20 for one of these things to try to avoid a trip to
> the shop which would cost *much* more.

Agreed.  I hope those links help you out.
Good luck!
Signature

Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/

mm - 16 Oct 2007 02:03 GMT
>I have this unit instead, which includes adapters for all drives, but no actual
>enclosure is used:
>NewerTech® USB 2.0 Universal Drive Adapter
>http://www.newertech.com/products/usb2_adapt.php

This looks just like what I need, Glen, but it says:

System Requirements:
   * Microsoft Windows 2000, Windows XP or Vista (No driver needed)

Are they serious?

Do I need something not included to make it work with win98SE?

FWIW, I'm going to use this entirely with 3.5 drives, (Unless I can
finally get that portable computer apart.)

I have a USB port, version 1.something.  Probably at least 1.1 and
this it says is "Backwards compatible to USB 1.1 standards"

>It's available there or at these online locations...I forget which resller I
>used,one of the Mac ones:
>http://www.newertech.com/us_resellers.php

If you're not near the east coast, you wouldn't have looked from a
reseller near the east coast.  Of the three they list, two require you
to walk in, and the one in Philadelphia doesn't seem to sell the
things anymore.  You didnt' buy from the east coast, did you?  If you
did, was it Springboard in philadelphia?

If you are inclined to email me
for some reason, remove NOPSAM  :-)
mm - 16 Oct 2007 02:38 GMT
>>I have this unit instead, which includes adapters for all drives, but no actual
>>enclosure is used:
[quoted text clipped - 15 lines]
>I have a USB port, version 1.something.  Probably at least 1.1 and
>this it says is "Backwards compatible to USB 1.1 standards"

To continue my own post, now, alas, I'm further confused.  

I thought for even less money than the Universal Drive Adapter above,
I could get an enclosure that included the power and data cords etc.  

So I looked at the drive enclosure on the other url you listed and
found one for only 20 dollars, like someone said:
http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=17331
95&body=MAIN#detailspecs

Unfortunately it doesn't say anything about what OS it needs, as if
anything is fine, but it does say that it needs USB 2.0.  I don't
really know what version I have of USB, but I'm pretty sure it's not
version 2. I got the driver here, because WiN98SE didn't have a USB
driver.       And surely it doesn't work with every OS.  ??  

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=18006
04&Sku=ULT33052

Then this enclosure for 30 dollars in the paragraph says "supports
Windows XP, 2000, ME" but in the Minimum System Requirements
specifically says it will run on win98SE.  It too only mentions USB
2.0

Unfortunately I need to read this hard drive some time this week or by
next Wednesday at the latest, before I go out of town.

I know I could plug it in to the Primary HD connector on the mobo, but
because it is USB and it allows hot-swapping, that would mean that I
wouldn't have to run this problematic HD more than the minimum.

Should I buy the universal drive adpater, or one of the enclosures, or
some more universal enclosure, or what??   :-)

Thanks.

>>It's available there or at these online locations...I forget which resller I
>>used,one of the Mac ones:
[quoted text clipped - 5 lines]
>things anymore.  You didnt' buy from the east coast, did you?  If you
>did, was it Springboard in philadelphia?

If you are inclined to email me
for some reason, remove NOPSAM  :-)
glee - 16 Oct 2007 04:52 GMT
Replies inline....

> To continue my own post, now, alas, I'm further confused.
>
[quoted text clipped - 9 lines]
> version 2. I got the driver here, because WiN98SE didn't have a USB
> driver.       And surely it doesn't work with every OS.  ??

I have not used any of the enclosures you list, so I can't tell you what they
support.  As I mentioned in my other reply here, the OS requirement is likely due to
the fact that those operating systems have native USB mass storage support.
Likewise, USB 2.0 is the listed requirement because data access speeds are
inadequate using USB 1.1.  However, most should be backward compatible if you want
to deal with USB 1.1 speeds.

> http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=18006
04&Sku=ULT33052

> Then this enclosure for 30 dollars in the paragraph says "supports
> Windows XP, 2000, ME" but in the Minimum System Requirements
> specifically says it will run on win98SE.  It too only mentions USB
> 2.0

See above.

> Unfortunately I need to read this hard drive some time this week or by
> next Wednesday at the latest, before I go out of town.
>
> I know I could plug it in to the Primary HD connector on the mobo, but
> because it is USB and it allows hot-swapping, that would mean that I
> wouldn't have to run this problematic HD more than the minimum.

If the drive is a problem drive, the surest way to access (it if it is still
accessible) with Win9x is to connect it to the IDE connector on the mobo,
internally.

> Should I buy the universal drive adpater, or one of the enclosures, or
> some more universal enclosure, or what??   :-)

As I just stated, if this is a one-off access of a problem drive using Win98,
connect it to the IDE connector internally and don't buy any of these adapters or
enclosures.
Signature

Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/
http://dts-l.org/goodpost.htm

mm - 16 Oct 2007 05:35 GMT
>> I know I could plug it in to the Primary HD connector on the mobo, but
>> because it is USB and it allows hot-swapping, that would mean that I
[quoted text clipped - 10 lines]
>connect it to the IDE connector internally and don't buy any of these adapters or
>enclosures.

OK!  That solves the shipping time problem too.

Although I still want to get the enclosure or the universal drive
adapter.   But I can think about that for a few days now with no
problem.

Thanks again.

If you are inclined to email me
for some reason, remove NOPSAM  :-)
glee - 16 Oct 2007 04:39 GMT
Replies inline....

>>I have this unit instead, which includes adapters for all drives, but no actual
>>enclosure is used:
[quoted text clipped - 9 lines]
>
> Do I need something not included to make it work with win98SE?

Those PC operating systems have inbuilt drivers for USB devices, that's why they are
listed as required.  To use it with Win98SE or possibly Win98, you would need a USB
mass storage driver for it.  Since they do not supply one for the device, you would
have to use a third-party/generic USB mass storage driver for Win98 or 98SE.

I have used this generic "Native USB Mass Storage Driver for Win98SE" with flash
drives, but is is reported to work with USB-connected hard drives as well:
http://www.technical-assistance.co.uk/kb/usbmsd98.php

This driver has been reported in this newsgroup to work with either Win98SE or Win98
First Edition...I've not tried it:
http://www.wintricks.it//download/wtgenusb.zip

> FWIW, I'm going to use this entirely with 3.5 drives, (Unless I can
> finally get that portable computer apart.)
>
> I have a USB port, version 1.something.  Probably at least 1.1 and
> this it says is "Backwards compatible to USB 1.1 standards"

Yes, it is supposed to be backward compatible, but your data access at USB 1.1 speed
is going to be quite slow.

>>It's available there or at these online locations...I forget which resller I
>>used,one of the Mac ones:
>>http://www.newertech.com/us_resellers.php
>
> If you're not near the east coast, you wouldn't have looked from a
> reseller near the east coast.

Why not?  I mail-order from wherever the total price with shipping is good, and I am
happy with the service.  I don't care what part of the country it is.

> Of the three they list, two require you
> to walk in, and the one in Philadelphia doesn't seem to sell the
> things anymore.  You didnt' buy from the east coast, did you?  If you
> did, was it Springboard in philadelphia?

I ordered from macsales/otherworld computing:
http://eshop.macsales.com/item/Newer%20Technology/U2NVSPATARH/

Signature

Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/
http://dts-l.org/goodpost.htm

mm - 16 Oct 2007 05:31 GMT
>> Do I need something not included to make it work with win98SE?
>
[quoted text clipped - 10 lines]
>First Edition...I've not tried it:
>http://www.wintricks.it//download/wtgenusb.zip

Thanks a lot.  

>> I have a USB port, version 1.something.  Probably at least 1.1 and
>> this it says is "Backwards compatible to USB 1.1 standards"
>
>Yes, it is supposed to be backward compatible, but your data access at USB 1.1 speed
>is going to be quite slow.

Is there a way to get win98SE up to version 2?  I thought we talked
about this before and there isn't.   ????

>>>It's available there or at these online locations...I forget which resller I
>>>used,one of the Mac ones:
[quoted text clipped - 5 lines]
>Why not?  I mail-order from wherever the total price with shipping is good, and I am
>happy with the service.  I don't care what part of the country it is.

OK. LOL    Shipping time is getting important this time  Usually
doesen't matter to me.

>> Of the three they list, two require you
>> to walk in, and the one in Philadelphia doesn't seem to sell the
[quoted text clipped - 3 lines]
>I ordered from macsales/otherworld computing:
>http://eshop.macsales.com/item/Newer%20Technology/U2NVSPATARH/

Thanks a lot.

If you are inclined to email me
for some reason, remove NOPSAM  :-)
Tim Slattery - 16 Oct 2007 13:58 GMT
>>NewerTech® USB 2.0 Universal Drive Adapter
>>http://www.newertech.com/products/usb2_adapt.php
[quoted text clipped - 3 lines]
>System Requirements:
>    * Microsoft Windows 2000, Windows XP or Vista (No driver needed)

>Are they serious?

I haven't used this thing (yet), but I think I know what's going on.
When it's attached to a USB port, it's going to look to the computer
like any other mass storage device - like a USB memory stick, for
example. The listed systems know how to deal with that, and don't need
a driver.

>Do I need something not included to make it work with win98SE?

Yes. Win98SE, unfortunately, does not know how to deal with USB mass
storage devices, and needs a driver. I don't know whether this gizmo
comes with one, or whether there's one available on the web site, or
whether they just didn't bother (haven't examined the web site that
closely). You could try the "Unofficial Native USB Mass
Storage Driver for Win98SE" that's been mentioned in the group a few
times: http://www.technical-assistance.co.uk/kb/usbmsd98.php

Signature

Tim Slattery
MS MVP(DTS)
Slattery_T@bls.gov
http://members.cox.net/slatteryt

Larry - 17 Oct 2007 03:44 GMT
Thanks Bill and Glen.  I'll let you know how it goes.

Larry
mm - 15 Oct 2007 21:53 GMT
>A friend's eight-year-old Windows 98 SE Dell Dimension recently came to the
>end of its days.  The hard drive stopped being accessible.  She's throwing
[quoted text clipped - 3 lines]
>I was trying to remove the hard drive.  I disconnected all the cables, but
>the hard drive seems immovable.

You're doing good.  I have a portable computer about 20 years old,
weighs maybe 12 pounds not counting the power cord/transformer which
is another 2, and I can't even get the cover off.

A guy gave it to me maybe 12 years ago so I could take the hard drive
out.   He's never gotten back to me, but I saw him about a year ago
and he didn't say anything.  I got his address and phone to use after
I made one final try, succeeded, and then surprise him.  But I still
haven't done it, and I've lost his number.  My bad.

At the time he didn't have enough money to pay someone to take the
drive out, and he doesn't have such a great job now either. And I
don't think he really needed anything on it, but of course he wanted
to have it to be sure, just in case, etc.

I can probably track him down through friends where he used to work.
I wish I could spell his last name.  It has lots of vowels, but I
don't knjow which ones.

It's not a Dell.  I think it's named after a person, like Adams, or
Gibson, or something like that.  

>  I thought that hard drives were supposed to
>be relatively easy to remove.  I see no moving parts or clips or anything
[quoted text clipped - 8 lines]
>Thanks,
>Larry

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