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Windows Forum / Windows 98 / General Topics / November 2007Unable to boot/start win98 computer
I am trying to rescue some old files from a computer that has Win98 SE as the OS. The computer did function until recently and I obviously did something wrong. Now when I power up this error message immediately comes on: "CPU is unworkable or has been changed. Please recheck-CPU SOFT MENU Press F1 to continue, DEL to enter SETUP Award Modular BIOS v4.5lPG, An Energy Star Ally Pentium III CPU at 300 MHz" If I go into CMOS via DEL there is a CPU SOFT MENU II but there is nothing there to effect a change; only lists the CPU operating Speed and power supply. If I click the F1 button the computer goes to the brief Windows welcome screen and then to another screen that is this: "Cannot find a device file that may be needed to run Windows or a Widows application. The windows registry or SYSTEM.INI file refers to this device file, but the device file no longer exists. If you deleted this file on purpose, try uninstalling the associated application using its uninstall or setup program. If you still want to use the application associated with this device file, try reinstalling that application to replace the missing file. asivmsvc.vxd" If I click any key the next screen is very brief but I was able to catch it with a camera and it reads: "error loading: atmsys.drv" The system then shuts down but if I reboot I have a new screen that allows me to go into the safe mode. But there are only basic drivers here and I can't do much. I have gone to the HELP section in safe mode and tried several of the suggestions that have not resolved the problem. I want to reinstall Windows98 SE but in the Safe Mode the system does not seem to recognize my CD drive. I know this is a long winded piece but I appreciate any help from you experts in cyberspace. Thanks. LJ Brown  SignatureLJB The file atmsys.drv is for Adobe Type Manager. In Safe Mode navigate to the file "c:\windows\system.ini. Create a backup of the system.ini and name it system.in_ Open the system.ini in notepad. Under the section heading "[boot] edit the line: system.drv=atmsys.drv to system.drv=system.drv Save and close notepad. Reboot to your Normal desktop. SignatureBrian A. Sesko { MS MVP_Shell/User } Conflicts start where information lacks. http://basconotw.mvps.org/ Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm How to ask a question: http://support.microsoft.com/kb/555375 >I am trying to rescue some old files from a computer that has Win98 SE as the > OS. The computer did function until recently and I obviously did something [quoted text clipped - 39 lines] > > LJ Brown Brian, Thanks to you and Glen for your help. I gather that the critical file to get the computer functional and remove the opening message that the CPU is "unworkable" is the "atmsys.drv" file ? Anyway I went back to safe mode and by going to "FIND" and entering "system.ini" it does come up and a double click opens Notepad and [boot] which has the critical line. However I don't know how to backup "system.ini". It (backup)is not in my program list in safe mode (programs/accessories/system tools) but I can bring it up through FIND. But I don't know how to apply it. If I go to MS-Prompt/command I can enter it in the C:\ drive but only "bad command" results. So I need some help in this area if I indeed need to backup up "system.ini" before making the suggested change. Thanks SignatureLJB > The file atmsys.drv is for Adobe Type Manager. > In Safe Mode navigate to the file "c:\windows\system.ini. [quoted text clipped - 51 lines] > > > > LJ Brown No, the atmsys error and resolution have nothing to do with the CPU error. The CPU error is a BIOS message, and has to do with your hardware. It occurs before Windows ever starts. Your atmsys error occurs when Windows starts to load, and refers to a driver loaded from Windows startup files. In Safe Mode, click Start> Run, type: sysedit |Click OK| In Sysedit, click the Window menu> then click System.ini on the sub-menu that appears. This will bring System.ini to the front. Scroll to the [boot] section, and look for this line: system.drv=atmsys.drv (or it may show this line instead: system.drv=atmsystem.drv) Edit it to read system.drv=system.drv Click the File menu> Save, then close Sysedit. It will automatically make a backup of the file you changed. Reboot. SignatureGlen Ventura, MS MVP Shell/User, A+ > Brian, > Thanks to you and Glen for your help. I gather that the critical file to [quoted text clipped - 64 lines] >> > >> > LJ Brown Well I followed your suggestions and changed the line to system.drv=system.drv in the system configuration utility. Nothing has changed on rebooting however; the same messages appear. Now when I get to the first screen that says "cannot find a device file.....asivmsvc.vxd" and click any key a very brief screen comes and goes but with a camera it says "error loading lmouse.drv...you must reinstall Windows". previously the same error came up but associated with the atmsy.drv. Searching through several Help areas and also from my Windows Startup disc I was directed to System.ini in msconfig and to uncheck the boxes associated with the atmsy.drv which I did. I did this before I started to communicate with this newsgroup but it was after I did the unchecking that the "lmouse.drv" replaced the "atmsy.drv" on boot. When I saw this I went back to system.ini and replaced the check marks at the atmsy.drv sites but the lmouse.drv continues to come up. Now checking the system.ini in the system configuration utility the line reads as desired, "system.drv=system.drv". LJB SignatureLJB > No, the atmsys error and resolution have nothing to do with the CPU error. The CPU > error is a BIOS message, and has to do with your hardware. It occurs before Windows [quoted text clipped - 90 lines] > >> > > >> > LJ Brown OK, I replied to your other post before I saw this one. Lew, you say "nothing changed....the same messages appear". WHICH messages? We are discussing a number of different and possibly unrelated messages in this thread. At this point in your description, I can't tell what you have checked or unchecked in msconfig (who told you to use msconfig?!), what lines say what, how may "system.drv=" lines you have in the file now, and whether one or more messages *concerning the missing files* are appearing at startup. We asked that you use Notepad or Sysedit....Sysedit makes a backup. Using the check boxes in msconfig has confused the issue. If you are now getting an lmouse error also, you have changed other lines or checkboxes in either msconfig or sysedit. We can't help if you don't follow direction exactly. <sigh> I have to go to the dentist, so I will have to come back to this later. SignatureGlen Ventura, MS MVP Shell/User, A+ > Well I followed your suggestions and changed the line to > system.drv=system.drv in the system configuration utility. Nothing has [quoted text clipped - 113 lines] >> >> > >> >> > LJ Brown Before I go any further see my response to Glen in a post below. SignatureBrian A. Sesko { MS MVP_Shell/User } Conflicts start where information lacks. http://basconotw.mvps.org/ Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm How to ask a question: http://support.microsoft.com/kb/555375 > Well I followed your suggestions and changed the line to > system.drv=system.drv in the system configuration utility. Nothing has [quoted text clipped - 113 lines] >> >> > >> >> > LJ Brown >Brian, > Thanks to you and Glen for your help. I gather that the critical file to [quoted text clipped - 8 lines] >help in this area if I indeed need to backup up "system.ini" before making >the suggested change. Thanks The backing up is the easy part. Boot from a dos floppy and copy the file to another folder or to the floppy itself. If you dont know how to use dos commands, this is a good time to learn. Try this... boot from the floppy Now type this. (do not type the word *ENTER*, hit ENTER KEY) c: *ENTER* cd\windows *ENTER* copy system.ini a: *ENTER* edit system.ini *ENTER* (you need the dos EDIT.COM file on your floppy) (use this dos editor to edit the file as desired, then follow directions to save and exit). ALT F - ALT S (save) ALT F - ALT Q (quit editor) Replies inline.... >I am trying to rescue some old files from a computer that has Win98 SE as the > OS. The computer did function until recently and I obviously did something [quoted text clipped - 8 lines] > there to effect a change; only lists the CPU operating Speed and power > supply. The BIOS setup program has forgotten what processor is installed. The Soft Menu allows you to choose the processor speed. It sounds like your CMOS battery may be dying, causing the system to lose its settings. Often just entering the BIOS setup, then choosing the option to Exit Saving Changes (even though you made no changes) will allow the system to properly detect the processor again. You may need to also load setup (or optimized) defaults in the BIOS setup. You may need to replace the CMOS battery on the motherboard (usually a coin-type battery), then enter the BIOS setup and load setup (or optimized) defaults, save changes and exit. Do you happen to know what processor is installed? > If I click the F1 button the computer goes to the brief Windows welcome > screen and then to another screen that is this: [quoted text clipped - 12 lines] > > asivmsvc.vxd" In answer to this portion of your question, asivmsvc.vxd is a NEC printer driver file. Once you get the system working you can reinstall the NEC printer driver and software from its disc, or from a download from the NEC support site. If you no longer use and had removed the NEC printer, after reinstalling it you can correctly uninstall it via Add/Remove Programs or via the Uninstall shortcut on the NEC printer's Start Menu> Programs menu. Don't just remove the printer from the Printers control panel. The error messge does not affect the running of your system, so it is not critical to fix right now.....your other problems need to be handled first. See Brian's reply for the atmsys error. > If I click any key the next screen is very brief but I was able to catch it > with a camera and it reads: "error loading: atmsys.drv" As mentioned by Brian, open the system.ini file in Safe Mode, with Notepad or Sysedit. Under the [boot] heading, change the line: system.drv=atmsys.drv to system.drv=system.drv > The system then shuts down but if I reboot I have a new screen that allows > me to go into the safe mode. But there are only basic drivers here and I [quoted text clipped - 4 lines] > seem to recognize my CD drive. I know this is a long winded piece but I > appreciate any help from you experts in cyberspace. Thanks. SignatureGlen Ventura, MS MVP Shell/User, A+ Hi Glen, I tried the "exit with savings" routine but the boot window continues to show that the CPU is unworkable or has been changed. The processor is a Pentium III 450 MHz. I'll try to find the battery for replacement. I've not done that before but believe I have seen it on the motherboard. Thanks for the input. SignatureLJB > Replies inline.... > [quoted text clipped - 75 lines] > > seem to recognize my CD drive. I know this is a long winded piece but I > > appreciate any help from you experts in cyberspace. Thanks. Is the BIOS setup Soft Menu showing the correct processor? If so, when you did the "routine", did you Load Setup Defaults (or Optimized Defaults...the language may vary)? The idea is to NOT load the "BIOS defaults" or "FailSafe Defaults". If you do replace the battery, you need to be very careful not to break the battery holder or its clips. You must use the exact battery number replacement...the most common is the CR2032 Lithium battery. You must turn off AND UNPLUG the computer first. You must follow proper ESD procedures to avoid ElectroStatic Discharge from your body that could damage you motherboard's electronics. After replacing the battery, you may need to Load Optimized Defaults in the BIOS setup again, and also make sure the correct processor is being shown, then Exit Saving Changes. How to Avoid Destroying a Computer With Electrostatic Discharge http://www.wikihow.com/Avoid-Destroying-a-Computer-With-Electrostatic-Discharge What is ESD or ElectroStatic Discharge http://www.computerhope.com/esd.htm How to replace the CMOS battery http://www.cybertechhelp.com/tutorial/article/how-to-replace-the-cmos-battery CMOS battery 2032 http://www.google.com/products?hl=en&safe=off&q=CMOS+battery+2032&um=1&ie=UTF-8 SignatureGlen Ventura, MS MVP Shell/User, A+ > Hi Glen, > I tried the "exit with savings" routine but the boot window continues to [quoted text clipped - 86 lines] >> > seem to recognize my CD drive. I know this is a long winded piece but I >> > appreciate any help from you experts in cyberspace. Thanks. Hi Glen, Responding to your last reply the BIOS Soft Menu does show the correct processor and I entered "Load Setup Defaults" and saved but the same "unworkable CPU" line comes up on reboot. Which takes precedence, the problem with CMOS or the file problem ("atmsy.drv; lmouse.drv, etc)?? Should I proceed to install a new battery in view of everything?? Thanks SignatureLJB > Is the BIOS setup Soft Menu showing the correct processor? If so, when you did the > "routine", did you Load Setup Defaults (or Optimized Defaults...the language may [quoted text clipped - 117 lines] > >> > seem to recognize my CD drive. I know this is a long winded piece but I > >> > appreciate any help from you experts in cyberspace. Thanks. Lew, Lew, Lew. What are we going to do with you? Please read the responses carefully and follow them explicitly so we can get the machine back in order. Glen stated: <quote> The idea is to NOT load the "BIOS defaults" or "FailSafe Defaults". </quote> You loaded the Default Setup, no, no, no. I notice you mention the Soft Menu shows the correct CPU. It should also show some other settings such as the AGP, RAM, FSB, etc. Could you please provide the Motherboard manufacturer/make/model and the CPU installed so I/we can look up information on it. It appears to me that the FSB may have been changed from what it should be to match the CPU to match the RAM to...... Batteries are cheap enough, may as well pick one up to swap out to be on the safe side. Make sure you get the correct one for your mobo, as Glen mentioned the CR2032 is the most prominent one around, yet there are the rare occasions that one's different. SignatureBrian A. Sesko { MS MVP_Shell/User } Conflicts start where information lacks. http://basconotw.mvps.org/ Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm How to ask a question: http://support.microsoft.com/kb/555375 > Hi Glen, > Responding to your last reply the BIOS Soft Menu does show the correct [quoted text clipped - 132 lines] >> >> > seem to recognize my CD drive. I know this is a long winded piece but I >> >> > appreciate any help from you experts in cyberspace. Thanks. Actually, some BIOS setup programs used the name "Setup Defaults" for the optimized defaults. Of the setups I have seen that used that term, they called the "failsafe" settings "BIOS Defaults". It can get confusing. Lew, to be clear, please look in your BIOS setup and tell us what the choices are for loading default settings.....what are the names it uses for your choices? Give us that info along with the info Brian has requested. Also, you are adding stuff now that I don't recall seeing in your earlier posts. You mention "atmsy.drv; lmouse.drv, etc" where before you only mentioned the first file. What are the "etc" files? How many files are missing according to the messages you receive at startup? SignatureGlen Ventura, MS MVP Shell/User, A+ > Lew, Lew, Lew. What are we going to do with you? > Please read the responses carefully and follow them explicitly so we can get the [quoted text clipped - 159 lines] >>> >> > seem to recognize my CD drive. I know this is a long winded piece but I >>> >> > appreciate any help from you experts in cyberspace. Thanks. I'll be gosh darned! Earlier I was thinking the "asivmsvc.vxd" (Adobe System Information) might have to do with Adobe but I backed away when NEC was mentioned. I've see it mentioned as being used in other apps, Adobe being one of them, but not as much. Now I've run into this which has to do with atmsy.drv (Adobe Type Manager) and puts me back on that track. BTW Glen, 2 out of 3 files were mentioned in Lew's orig. post, the 2 mentioned here, not lmouse.drv. Lew, if you have the second line in System.ini under [Boot] as mention in the article, it may get one issue tossed on the roadside. Word Processor Files Won't Open in Works for Windows http://support.microsoft.com/kb/99835 Please keep in mind to provide all of the other info requested. SignatureBrian A. Sesko { MS MVP_Shell/User } Conflicts start where information lacks. http://basconotw.mvps.org/ Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm How to ask a question: http://support.microsoft.com/kb/555375 > Actually, some BIOS setup programs used the name "Setup Defaults" for the optimized > defaults. Of the setups I have seen that used that term, they called the [quoted text clipped - 171 lines] >>>> >> > seem to recognize my CD drive. I know this is a long winded piece but I >>>> >> > appreciate any help from you experts in cyberspace. Thanks. Brian, The Word Processor article references this line: ATM.SYSTEM.DRV=SYSTEM.DRV that I have never seen in the system.ini folder. And as previously mentioned I have made the line change to SYSTEM.DRV=SYSTEM.DRV. Lew SignatureLJB > I'll be gosh darned! Earlier I was thinking the "asivmsvc.vxd" (Adobe System > Information) might have to do with Adobe but I backed away when NEC was mentioned. [quoted text clipped - 187 lines] > >>>> >> > seem to recognize my CD drive. I know this is a long winded piece but I > >>>> >> > appreciate any help from you experts in cyberspace. Thanks. I'll enter this discussion to perhaps emphasize this key element to Lew: EACH time you *fail* to follow the *exact* directions of Brian and Glen, and attempt to start Windows, it will AUTOMATICALLY attempt to adjust itself to the configuration, REGARDLESS of whether it is correct or not.... so you will get more and more errors .... FOLLOW their directions before it becomes impossible to correct the growing errors .... correct the BIOS issues FIRST, so they can potentially have you revert to a prior configuration/registry, BEFORE they are all overwritten ... [might want to backup the oldest or all of the present ones, just in case they're needed]. My apologies to Brian and Glen for entering their discussion without openly apparent need ... SignatureMEB http://peoplescounsel.orgfree.com ________ I've reviewed the correspondence again and will attempt to provide the additional information. I previously stated that the BIOS (in CPU Soft Menu) correctly lists the processor and I went back to this area to be certain. The processor is Intel Pentium III 450 MHz MMX and that is what is listed in the soft menu. The CPU Operating Speed however is only at 233 (66) and I don't know if that should be 450 instead?? I doubt if this is a factor however?? In the Soft Menu the choices are: !!CPU SOFT MENU!! ESC: Quit F1: Help F5: Old Values F7: Load Setup Defaults (Shift)F2: Color I chose the F7 based on my understanding of Glen's note but I presume that was the wrong choice?? In the BIOS there are 12 lines from CPU soft menu, standard CMOS setup, BIOS features setup, Chipset features setup,load set defaults,........ exit without saving. Each section has multiple entries as you know. It would take a long time to list each item in each subsection. This computer was built in 1999 by a local professional computer guru. The motherboard is a BH6. I have the box it came in with the name ABIT on it so I presume that was the manufacturer?? I am unable to see any writing on the board itself inside the computer that would identify it any further nor am I able to provide a model number. I do have the BH6 User's Manual however but no model number is included therein. I have not added anything. I did remove the check marks from the "atmsys.drv" boxes in the msconfig/system.ini area as was suggested in a help section on the Win98 startup disc but when the same errors came up I replaced them. It was then that I noticed on boot up that the "atmsys.drv" was now replaced by the "lmouse.drv" line when I would click the screen after the "Cannot find a device file that may be needed to run Windows or a Widows application. asivmsvc.vxd" and then the computer again shuts down. I did use the run/sysedit section to change the "system.drv=atmsys.drv" to system.drv=system.drv" and that line is in the [boot] section in both the system configuration editor and the msconfig/system.ini area. Glen the "etc" is was referring was the other file, the "asivmsvc.vxd" but nothing else. Sorry for the confusion guys. I hope this helps a little. Lew SignatureLJB > Actually, some BIOS setup programs used the name "Setup Defaults" for the optimized > defaults. Of the setups I have seen that used that term, they called the "failsafe" [quoted text clipped - 171 lines] > >>> >> > seem to recognize my CD drive. I know this is a long winded piece but I > >>> >> > appreciate any help from you experts in cyberspace. Thanks. > I've reviewed the correspondence again and will attempt to provide the > additional information. [quoted text clipped - 3 lines] > Operating Speed however is only at 233 (66) and I don't know if that should > be 450 instead?? I doubt if this is a factor however?? Is the CPU Operating Speed set as"User Defined"? I've a sneaky suspicion that the FSB should be set to (100) but I haven't checked out the info on the board/BIOS completely as of yet. From some info I have looked at I believe there should be a setting "Speed Error Hold", if this setting is enabled it presents the user with the error "CPU is unworkable or has been changed" when booting with a non-standard FSB. > In the Soft Menu the choices are: > [quoted text clipped - 20 lines] > am I able to provide a model number. I do have the BH6 User's Manual however > but no model number is included therein. BH6 is the model. > I have not added anything. I did remove the check marks from the > "atmsys.drv" boxes in the msconfig/system.ini area as was suggested in a help [quoted text clipped - 11 lines] > > Lew SignatureBrian A. Sesko { MS MVP_Shell/User } Conflicts start where information lacks. http://basconotw.mvps.org/ Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm How to ask a question: http://support.microsoft.com/kb/555375 >> Actually, some BIOS setup programs used the name "Setup Defaults" for the >> optimized [quoted text clipped - 190 lines] >> >>> >> > seem to recognize my CD drive. I know this is a long winded piece but I >> >>> >> > appreciate any help from you experts in cyberspace. Thanks. | I've reviewed the correspondence again and will attempt to provide the | additional information. [quoted text clipped - 5 lines] | | Lew Just one more clarification, as I happen to be running the newer ABIT BH6 Rev. 2 on one of these systems. SOFT MENU is the CPU/PCI/FSB setup area, NOT the area for normal BIOS setup. It will be shown [likely at the very top] as SOFT MENU, which you are to highlight and enter .... The processor speed and setup is crutial... IF you have a 450 mhz. CPU then it MUST Post as such [its not at 233]... In Soft Menu: check that the Front Side Bus [two defaults available - 450/66 or 450/100] is set correctly as you are presently at about half the supposed CPU speed [if actually a 450] at 233. This makes me think you have the 450/100, though it would be best to check with a DOS CPU test tool for the actual ID, or preferably by physical examination. Those LOCKED Intel processors would not *properly* boot unless identified accurately [or user defined] AND the FSB, AND PCI bus multiplier were all correct [or at least within a small overclock range]. The High/low select was only really useful for tweaking purposes unless dealing with the early non locked processors, where one would or could change a 66mhz to 100mhz. or perhaps 83mhz or something {or a 100 to 66}.. and stay away from the Turbo setting [make sure its Off or disabled]... Don't think, however, that you have the correct speed for the CPU unless that is what it booted to before [or you know it for a fact]. I have had several Intel CPUs which defaulted to slower speeds [properly shown as Intel, but the BIOS thought they were a different CPU...] which had to be manually configured [for instance, this 733 which will default to a 450 {though that's because its a 133 FSB and BX boards default to 100 max.}]. Again, the more you screw around with things in WINDOWS the more errors you will have if the CPU is wrong. It may try to boot, but each time VMM is going to be removing drivers or reconfiguring causing all kinds of errors... SignatureMEB http://peoplescounsel.orgfree.com ________ | > Actually, some BIOS setup programs used the name "Setup Defaults" for the optimized | > defaults. Of the setups I have seen that used that term, they called the "failsafe" [quoted text clipped - 60 lines] | > >>> | > >>> How to Avoid Destroying a Computer With Electrostatic Discharge http://www.wikihow.com/Avoid-Destroying-a-Computer-With-Electrostatic-Discharge | > >>> What is ESD or ElectroStatic Discharge | > >>> http://www.computerhope.com/esd.htm | > >>> | > >>> How to replace the CMOS battery http://www.cybertechhelp.com/tutorial/article/how-to-replace-the-cmos-battery | > >>> CMOS battery 2032 http://www.google.com/products?hl=en&safe=off&q=CMOS+battery+2032&um=1&ie=UTF-8 | > >>> > Hi Glen, | > >>> > I tried the "exit with savings" routine but the boot window continues to [quoted text clipped - 96 lines] | > >>> >> > seem to recognize my CD drive. I know this is a long winded piece but I | > >>> >> > appreciate any help from you experts in cyberspace. Thanks. Hi MEB, I found your note buried in the rest of the notes and when I read through it I went into the CMOS and changed the processor speed to 450/100. Now when I boot up the error message "the computer is unworkable or has been changed " no longer appears!!! And in order to get into the BIOS I must now click DEL before the boot continues. Previously the computer would hang up at "the computer is unworkable line" and sat there until I chose the next step, either the DEL key to get to the BIOS or the F1 key that would take me to this screen: "Cannot find a device file that may be needed to run Windows or a Widows application. The windows registry or SYSTEM.INI file refers to this device file, but the device file no longer exists. If you deleted this file on purpose, try uninstalling the associated application using its uninstall or setup program. If you still want to use the application associated with this device file, try reinstalling that application to replace the missing file. asivmsvc.vxd" However instead of having to click the F1 key to go further the computer now boots directly to this screen (above) and then hangs up; and as before if I hit any key a brief screen comes on that says "error loading lmouse.drv...you must reinstall Windows". As you will note in my original note this error message referred to the "atsmy.drv", now changed to "lmouse.drv". Anyway changing the BIOS to the correct CPU speed has helped. In the BIOS the CPU SOFT MENU line which is the first line as you know is still outlined with exclamation marks fore and aft. Thanks for the help. I guess the others will pick up this change and I await further thoughts from everyone. Lew SignatureLJB > | I've reviewed the correspondence again and will attempt to provide the > | additional information. [quoted text clipped - 237 lines] > | > >>> >> Once you get the system working you can reinstall the NEC printer > driver and Okay, you are hopefully, almost there... I'll let the original helpers or others work with you on the rest of the corrections. As a "heads up" on what they and you will be doing [DO NOT try ANYTHING until the full recovery plan is outlined] (Note specifically 3 and the HOWEVER below): 1. You will be returning ALL prior manual modifications to the original values [from DOS if possible]. 2. You will be installing/returning to an older registry before the errors occurred [hopefully one is available]. 3. You MAY be uninstalling and reinstalling some drivers, as you have *defaulted* the BIOS, which may not have been the original configuration [though with CMOS loss and/or battery replacement, much of that would likely have occurred anyway]. They will need to review aspects within the BIOS for correct settings [such as PNP OS, PCI assignments, AGP settings/memory, hard drive settings, Power Management, etc.], you will have to follow their advise EXACTLY. 4. You MAY be cleaning old entries from the registry [may have to use SAFE Mode prior to ANY normal boot]. HOWEVER, as was originally suggested, the reason for this original hardware failure should be addressed FIRST, that being, the apparent need to replace your BIOS/CMOS battery. What you have accomplished with this CPU speed/FSB check/reset, is to ensure POST can occur without error. That seems to have been accomplished, but all will be lost the next time the power goes down, or the computer is unplugged, or a *brown out* or power fluctuation causes loss of CMOS... Again, please STOP trying to enter Windows, as EVERY time you do, it makes it infinitely more difficult to correct potential issues, and creates more [for instance: Windows may be REMOVING/deleting driver files]... For a review of battery replacement refer back to Glen's 11-19-2007 post [this discussion] related to such, and/or: http://peoplescounsel.orgfree.com/ref/gen/cmos_battery.htm Okay, guys I'll be *waiting in the wings* [PS. the BIOS settings are generally the same as would be for any Award BIOS]. SignatureMEB http://peoplescounsel.orgfree.com ________ | Hi MEB, | I found your note buried in the rest of the notes and when I read [quoted text clipped - 168 lines] | > | > >>> | > | > >>> How to Avoid Destroying a Computer With Electrostatic Discharge http://www.wikihow.com/Avoid-Destroying-a-Computer-With-Electrostatic-Discharge | > | > >>> What is ESD or ElectroStatic Discharge | > | > >>> http://www.computerhope.com/esd.htm | > | > >>> | > | > >>> How to replace the CMOS battery http://www.cybertechhelp.com/tutorial/article/how-to-replace-the-cmos-battery | > | > >>> CMOS battery 2032 http://www.google.com/products?hl=en&safe=off&q=CMOS+battery+2032&um=1&ie=UTF-8 | > | > >>> > Hi Glen, | > | > >>> > I tried the "exit with savings" routine but the boot window [quoted text clipped - 88 lines] | > | > >>> >> Once you get the system working you can reinstall the NEC printer | > driver and Hi MEB, Should I replace the battery which is a CR2032? There is a tight clip holding it in place that will be challenge to extract the battery and maintain the clip. I thought that since changing the CPU speed to 450/100 and the boot now not hanging up at the "unworkable CPU" line this would mean there is not a battery problem?? I honestly don't know how the wrong CPU speed got into the BIOS but will refrain from starting up Windows until further help comes along from you or Brian and Glen. I guess they will pick up the newer posts even though they are not at the end of the thread? LJB > Okay, you are hopefully, almost there... > [quoted text clipped - 239 lines] > | > | > >>> > | > | > >>> If you do replace the battery, you need to be very careful not You probably need to replace the battery after the number of years it has been in use. If you are worried about breaking the retaining clip, you can always take it to a reputable local shop to have the battery installed. See my other reply. SignatureGlen Ventura, MS MVP Shell/User, A+ > Hi MEB, > Should I replace the battery which is a CR2032? There is a tight clip [quoted text clipped - 250 lines] >> | > | > >>> >> | > | > >>> If you do replace the battery, you need to be very careful not MEB, As an addendum to my post I have the User's Manual for the BH6 motherboard and there is a photo of the first page in the CMOS and it shows exclamation marks fore of aft of the Soft Menu (!!Soft Menu!!) so obviously this is the default presentation. Lew SignatureLJB > | I've reviewed the correspondence again and will attempt to provide the > | additional information. [quoted text clipped - 237 lines] > | > >>> >> Once you get the system working you can reinstall the NEC printer > driver and > | I've reviewed the correspondence again and will attempt to provide the > | additional information. [quoted text clipped - 23 lines] > with a DOS CPU test tool for the actual ID, or preferably by physical > examination. This helps somewhat confirm my suspicion as I mention in a response, now that I see your mention of the 2 available defaults. If you know and for clarification, if the FSB is set at (66) it is only runing at 2/3 of the total speed, correct? And wouldn't that be dealing with the AGP? > Those LOCKED Intel processors would not *properly* boot unless identified > accurately [or user defined] AND the FSB, AND PCI bus multiplier were all [quoted text clipped - 3 lines] > perhaps 83mhz or something {or a 100 to 66}.. and stay away from the Turbo > setting [make sure its Off or disabled]... If I believe correctly the high/low was for overclocking as I understand that board was an overclockers dream. I agree on the Turbo, from what I've read basically useless. > Don't think, however, that you have the correct speed for the CPU unless > that is what it booted to before [or you know it for a fact]. I have had [quoted text clipped - 6 lines] > will have if the CPU is wrong. It may try to boot, but each time VMM is > going to be removing drivers or reconfiguring causing all kinds of errors... SignatureBrian A. Sesko { MS MVP_Shell/User } Conflicts start where information lacks. http://basconotw.mvps.org/ Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm How to ask a question: http://support.microsoft.com/kb/555375 > | > Actually, some BIOS setup programs used the name "Setup Defaults" for > the optimized [quoted text clipped - 237 lines] > piece but I > | > >>> >> > appreciate any help from you experts in cyberspace. Thanks. well I thought I was outa here but::: | > | I've reviewed the correspondence again and will attempt to provide the | > | additional information. [quoted text clipped - 16 lines] | > | > The processor speed and setup is crucial... IF you have a 450 mhz. CPU then | > it MUST Post as such [its not at 233]... In Soft Menu: check that the Front | > Side Bus [two defaults available - 450/66 or 450/100] is set correctly as [quoted text clipped - 7 lines] | your mention of the 2 available defaults. If you know and for clarification, if the | FSB is set at (66) it is only running at 2/3 of the total speed, correct? And | wouldn't that be dealing with the AGP? Works for both PCI and AGP. If one used the board in an overclock attempt [user defined - non-default], one could not only change the CPU multiplier [if not locked] and FSB, but also the BUS multipliers as well. Using either 1/1 or 2/3 for AGP {where 2/3 meant *CPU bus speed* divided by 3 times 2 - 1/1 used only with 66FSB AND AGP card at 66MHz {AGP 1.0 - 2x 4x}} as well as the PCI. The limitation, as I'm sure you know, are the PCI cards installed and whether they could also be overclocked, e.g., run at a faster frequency. For instance, various PCI clocks may be offered {1/2; 1/3; 1/4} for a given *Front Side Bus* speed. A good example, given in the ABIT manual, explained it fairly well: "when you select 117MHz (1/3) it means the PCI clock is 39MHz. If you set it to 117MHz (1/4) the PCI clock is 29MHz." So if the PCI card flaked out at the faster clock, drop it back and it should work. For instance: the PNY 5500FX PCI on a 133MHz FSB is set at 1/4 to give it the 33MHz PCI standard [my present video card, it would work at 44 but the other PCI cards can't]. These with the inclusion of USER defined soft set CPU core voltage, provided just about everything a tweaker of that era needed in one menu. No need to jumper anything. All in all, a pretty decent INTEL 440BX based board. | > Those LOCKED Intel processors would not *properly* boot unless identified | > accurately [or user defined] AND the FSB, AND PCI bus multiplier were all [quoted text clipped - 6 lines] | If I believe correctly the high/low was for overclocking as I understand that board | was an overclockers dream. For its day... considering this board has run 24/7/365 [save for a month or so] and ALWAYS in some overclocked mode since I bought it, I think it could be safely said it was an overclocker's dream. Add in that for awhile it was running cyclic Winstone/WinBench and 3dMark tests [while overclocked] for application, video, and hard drive results, and I must admit, I have been rather amazed. Killed a few video cards, a processor, a power supply, and some memory chips, but the board still chugs along [knock on wood]. In comparison, the FIC Super7 [also once a prime overclockers board] is still running, but an Elpina, Epox, Gigabit, and a couple others fried like chickens. And yes you are correct, either your board had the high/low 66/100 signal soft set or you were taping off a CPU slot1 stripe, or scraping one away, or some other modification to bypass the CPU limitor {before in chip locks- shut off of the high/low select signal}. | I agree on the Turbo, from what I've read basically useless. Yeah, it tweaks EVERYTHING up 2.5% all at one time [on the ABIT boards],,, AGP, voltages, etc... not a good idea for any length of time. Of course its a built in tester,, think your CPU is getting flaky,, turbo it ... think a capacitor is about to blow, turbo it ... just make sure you remove your PCI cards first... and use DOS or some other OS tools for the tests Anyway,, think we've taken up enough space in the thread, and there's a computer to be fixed ;&. uhm just ask for ideas ... nothing works better than a "clean boot" for the brain ... | > Don't think, however, that you have the correct speed for the CPU unless | > that is what it booted to before [or you know it for a fact]. I have had [quoted text clipped - 7 lines] | > going to be removing drivers or reconfiguring causing all kinds of errors... | SignatureMEB http://peoplescounsel.orgfree.com ________ Thanks for the clarification and now onto.... SignatureBrian A. Sesko { MS MVP_Shell/User } Conflicts start where information lacks. http://basconotw.mvps.org/ Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm How to ask a question: http://support.microsoft.com/kb/555375 Hi Brian, I sent a longer note earlier but looking for my motherboard on the Web I came up wih this that looks like mine. http://active-hardware.com/english/reviews/mainboard/bh6.htm Hope this helps along with the other info I sent earlier. I have not done anything further pending comments/suggestions from you and GLen. Lew SignatureLJB > Lew, Lew, Lew. What are we going to do with you? > Please read the responses carefully and follow them explicitly so we can get the [quoted text clipped - 153 lines] > >> >> > seem to recognize my CD drive. I know this is a long winded piece but I > >> >> > appreciate any help from you experts in cyberspace. Thanks. > Hi Brian, > I sent a longer note earlier but looking for my motherboard on the Web I > came up wih this that looks like mine. > http://active-hardware.com/english/reviews/mainboard/bh6.htm I've seen that already along with many other pages like it, I'm trying to find the BIOS setting docs which are eluding me at the moment. > Hope this helps along with the other info I sent earlier. I have not done > anything further pending comments/suggestions from you and GLen. > > Lew SignatureBrian A. Sesko { MS MVP_Shell/User } Conflicts start where information lacks. http://basconotw.mvps.org/ Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm How to ask a question: http://support.microsoft.com/kb/555375 >> Lew, Lew, Lew. What are we going to do with you? >> Please read the responses carefully and follow them explicitly so we can get the [quoted text clipped - 170 lines] >> >> >> > seem to recognize my CD drive. I know this is a long winded piece but I >> >> >> > appreciate any help from you experts in cyberspace. Thanks. Hi Brian and Glen, Please note my post to MEB I just sent. He suggested that the CPU speed does not match up in the BIOS so I changed it to 450/100 and the error message on booting (the computer is unworkable,etc) no longer comes up and it boots directly to the page that says "cannot find a device file........asivmscv.vxd". Lew SignatureLJB > > Hi Brian, > > I sent a longer note earlier but looking for my motherboard on the Web I [quoted text clipped - 183 lines] > >> >> >> > seem to recognize my CD drive. I know this is a long winded piece but I > >> >> >> > appreciate any help from you experts in cyberspace. Thanks. > Hi Brian and Glen, > Please note my post to MEB I just sent. He suggested that the CPU speed [quoted text clipped - 4 lines] > > Lew Missing .vxd files: Error Message: Cannot Find a Device File That May Be Needed to Run Windows http://support.microsoft.com/default.aspx?scid=kb;en-us;Q132008 Err Msg: Cannot Find a Device File That May Be Needed to Run... http://support.microsoft.com/default.aspx?scid=kb;en-us;Q166832 ”Unable to Load the Dynamic Link Library” Error Message When You Install Drivers or Utilities http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q302590 SignatureBrian A. Sesko { MS MVP_Shell/User } Conflicts start where information lacks. http://basconotw.mvps.org/ Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm How to ask a question: http://support.microsoft.com/kb/555375 >> > Hi Brian, >> > I sent a longer note earlier but looking for my motherboard on the Web I [quoted text clipped - 210 lines] >> >> >> >> > seem to recognize my CD drive. I know this is a long winded piece but I >> >> >> >> > appreciate any help from you experts in cyberspace. Thanks. Hi Brian, I had previously seen article 132008 which is the only one that seems to refer to the "asivmsvc.vxd" file. I don't recall doing anything that would relate to resolution #1 in the article. Resolution #2 does not fit either since there is no missing device driver with a .386 extension. I would be perfectly happy to reinstall Windows 98 (I have the CD) if I could because I have most of the data stored on an older Orb backup disc and could restore from there. However in Safe Mode my CD-ROM drive is not recognized by the computer although the light goes on and in Device Manager it is correctly listed. I hope we are not at an impasse especially since there was some progress made by changing the CPU speed and thereby removing one of the errors on boot. LJB SignatureLJB > > Hi Brian and Glen, > > Please note my post to MEB I just sent. He suggested that the CPU speed [quoted text clipped - 218 lines] > >> >> >> >> to > >> >> >> >> system.drv=system.drv That's why I was asking if you had the correct processor selected in the Soft Menu....not what it says it is, but what is selected. You were using the 233/66 setting instead of the 450/100. You may not need to replace the CMOS battery yet, but it is likely that's the cause of the initial problem with the BIOS settings change. You can determine if it is weak by observing if you lose the BIOS settings again after having the computer OFF for *at least* an overnight period, or longer. Also, if it is weak, after the system has been shut off overnight or for a day, the time and possibly also the date will be off....usually slow. Given the age of the BH-6 board, it is due for a battery replacement. Do you now have the BIOS set to Setup Defaults (in the main BIOS Setup, not the Soft Menu)? Regarding your other errors,the ASIVMSVC.VXD file appears to be part of an NEC SuperScript printer driver package. If you have one of these printers installed, you need to reinstall the driver. If you don't have one of these installed, you need to get rid of the troublesome entry in the Registry, or reinstall the NEC SuperScript driver, then uninstall it through Add/Remove Programs. Likewise the LMOUSE missing file....if you have a Logitech mouse or other pointing device, you need to reinstall the driver. If there is no Logitech mouse, you need to get rid of the Registry entry calling that file. Post back with whether you have these devices installed. How is Windows currently performing after you get past these error messages? Are there any errors or problems shown when you look in Device Manager? SignatureGlen Ventura, MS MVP Shell/User, A+ > Hi Brian and Glen, > Please note my post to MEB I just sent. He suggested that the CPU speed [quoted text clipped - 230 lines] >> >> >> >> > I >> >> >> >> > appreciate any help from you experts in cyberspace. Thanks. Hi Glen, I was able to locate the original installation discs for Logitech mouse and the NEC printer and installed both. On boot the computer went straight through to a Safe Mode presentation and the CD-ROM drive became functional. I went ahead and reinstalled Windows 98 and was able to boot normally with some minor IRQ and hardware errors primarily associated with the monitor display. I have been able to transfer the files I wanted on older 5.25 floppies to the 3.5's and access them on my XP computer. So I am in business again so to speak. There was one instance when the atsym.drv problem recurred but I was able to change it in sytem.ini and a normal boot returned to allow me to complete my goals. Special thanks to you and Brian for helping me get though this debacle and returning the computer to a functional state. I have a housekeeping question. When I started this thread and then checked back to see if there were any responses I could not find it listed anywhere. I finally put my name in the Search box and it was found and I saved the URL. I have just repeated the exercise going to discussion groups and Windows 98 and do not see the thread. What is the secret?? Hope you all had a good Thanksgiving. Lew A SignatureLJB > That's why I was asking if you had the correct processor selected in the Soft > Menu....not what it says it is, but what is selected. You were using the 233/66 [quoted text clipped - 230 lines] > >> >> >> >> The error messge does not affect the running of your system, so it is > >> >> >> >> not Glad things are working for you. Re: you last question....the secret is to NOT use the crappy web forum interface to read and post questions and replies. Use Outlook Express as a newsgroup reader, or some other third-party newsreader. How to set up Outlook Express (OE) as a newsreader program to access the Microsoft forums: http://www.rickrogers.org/setupoe.htm http://www.michaelstevenstech.com/outlookexpressnewreader.htm http://insideoe.tomsterdam.com/resources/communities.htm#setupmsnews SignatureGlen Ventura, MS MVP Shell/User, A+ > Hi Glen, > I was able to locate the original installation discs for Logitech mouse [quoted text clipped - 285 lines] >> >> >> >> >> The error messge does not affect the running of your system, so it is >> >> >> >> >> not > Hi Glen, > I was able to locate the original installation discs for Logitech mouse [quoted text clipped - 3 lines] > some minor IRQ and hardware errors primarily associated with the monitor > display. Was it a new install (format hd) or an install over the top? Have you cleared up the IRQ problems? I have been able to transfer the files I wanted on older 5.25 > floppies to the 3.5's and access them on my XP computer. So I am in business > again so to speak. There was one instance when the atsym.drv problem > recurred but I was able to change it in sytem.ini and a normal boot returned > to allow me to complete my goals. Special thanks to you and Brian for > helping me get though this debacle and returning the computer to a functional > state. If all is well without issue, glad to hear it and you're welcome. > I have a housekeeping question. When I started this thread and then > checked back to see if there were any responses I could not find it listed > anywhere. I finally put my name in the Search box and it was found and I > saved the URL. I have just repeated the exercise going to discussion groups > and Windows 98 and do not see the thread. What is the secret?? As Glen mentioned, get away from the web based CDO crap. Hope you all > had a good Thanksgiving. Sure did, quite full-filling. > Lew > > A SignatureBrian A. Sesko { MS MVP_Shell/User } Conflicts start where information lacks. http://basconotw.mvps.org/ Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm How to ask a question: http://support.microsoft.com/kb/555375 >> That's why I was asking if you had the correct processor selected in the Soft >> Menu....not what it says it is, but what is selected. You were using the 233/66 [quoted text clipped - 253 lines] >> >> >> >> >> The error messge does not affect the running of your system, so it is >> >> >> >> >> not Hi Brian, Several problems remain but minor compared to what I started with. "Was it a new install (format hd) or an install over the top? Have you cleared up the IRQ problems?" I installed over the top. I was fearful of fomatting everything and not having use of my CD-ROM drive to do a fresh install. That shouldn't happen but with my original problem I had no CD-ROM function until you folks helped. "Have you cleared up the IRQ problems?" Not really IRQ. The monitor shares input/output memory range with another device that I can't identify but still is functional. I cannot change the monitor setings and it runs in 640/480 mode with no font control etc. Lew SignatureLJB > > Hi Glen, > > I was able to locate the original installation discs for Logitech mouse [quoted text clipped - 210 lines] > >> >> >> >> >> > power > >> >> >> >> >> > supply. That's not the monitor, that's the display adapter (video card). Monitors do not have input/output memory ranges. If you cannot change your display from 640x480 and cannot change the color resolution, you don't have the correct display drivers installed. Is this something that occurred after you did the over-install, or was it like this before that? Go to Control Panel> Display> Settings tab> Advanced button> Adapter tab. What adapter is listed there as the installed adapter? Download, install, and run EVEREST Free Edition: http://www.majorgeeks.com/EVEREST_Free_Edition_d4181.html You can use it to find the true identity of your display adapter so you can download drivers for it if needed. Why did you overinstall Windows in the first place? I thought we had gotten your various error messages cleared up. SignatureGlen Ventura, MS MVP Shell/User, A+ > Hi Brian, > Several problems remain but minor compared to what I started with. [quoted text clipped - 259 lines] >> >> >> >> >> >> > power >> >> >> >> >> >> > supply. SignatureLJB > That's not the monitor, that's the display adapter (video card). Monitors do not > have input/output memory ranges. Yes I meant the display adapter. > If you cannot change your display from 640x480 and cannot change the color > resolution, you don't have the correct display drivers installed. Is this something > that occurred after you did the over-install, or was it like this before that? This was present before the over-install. > Go to Control Panel> Display> Settings tab> Advanced button> Adapter tab. > What adapter is listed there as the installed adapter? I have a Standard PCI Graphics Adapter (VGA). It seems like a generic card was chose by the person who built this for me 8 years ago. In device status the message says "this device cannot find any free Input/Output Range [I/O] resources to use (Code 12)" > Download, install, and run EVEREST Free Edition: > http://www.majorgeeks.com/EVEREST_Free_Edition_d4181.html > > You can use it to find the true identity of your display adapter so you can download > drivers for it if needed. I downloaded and installed this program. It confirms what is displayed in Device Manager/display adapters. The installed drivers are "vga.drv". Also says the 3D Accelerator is "SS 300/305" but there is a yellow cross on a black background and I don't know what this icon means unless it represents an error?? > Why did you overinstall Windows in the first place? I thought we had gotten your > various error messages cleared up. When I saw that the CD-ROM was functional I thought that would be the best way to resolve some of the error messages that kept coming up even though the machine was booting to Windows and not Safe Mode. I was then able to restore from my backup disc. Would a better choice been to format the hard disc and do a clean restore which I still can do?? LJB > > Hi Brian, > > Several problems remain but minor compared to what I started with. [quoted text clipped - 195 lines] > >> >> >> >> >> > >> >> >> >> >> You must follow proper ESD procedures to avoid ElectroStatic >> That's not the monitor, that's the display adapter (video card). Monitors do not >> have input/output memory ranges. [quoted text clipped - 7 lines] > > This was present before the over-install. Was it ever different where you could select other resolutions? >> Go to Control Panel> Display> Settings tab> Advanced button> Adapter tab. >> What adapter is listed there as the installed adapter? > > I have a Standard PCI Graphics Adapter (VGA). It seems like a generic card > was chose by the person who built this for me 8 years ago. The "Standard PCI Graphics Adapter (VGA)" is the default installed if another adapter isn't found to be present. This doesn't always mean that you don't have another adapter installed, only that one wasn't detected. Installing the proper driver/s for the video chip/adapter as Glen mentioned should rectify the issue. > In device status the message says "this device cannot find any free > Input/Output Range [I/O] resources to use (Code 12)" [quoted text clipped - 11 lines] > a black background and I don't know what this icon means unless it represents > an error?? Create a new folder on your desktop or any other place you wish and name it SISVideo. I believe that would be SIS 300/305. You can obtain the drivers here: http://www.sis.com/download/download_step1.php If that link fails to produce the driver page, start here: http://www.sis.com/download/ Select your OS in the first selection list box. Select GPU Graphics drivers in the second selection list box. Select SIS300/SIS305 series GPU in the third selection list box. Click the "GO" Button. Select the country in the "Choose download location" dropdown list. Click the "Download now" button. Download the package to the SISVideo folder you created. Unzip/extract the files into the same folder. Double click on the extracted 300_115_win9x folder to open it. Double click on the Win98 Folder. Right click on the SIS300M.inf file. Click "Install" in the popup menu. >> Why did you overinstall Windows in the first place? I thought we had gotten your >> various error messages cleared up. [quoted text clipped - 4 lines] > restore from my backup disc. Would a better choice been to format the hard > disc and do a clean restore which I still can do?? An overinstall does not clear up many problems and can cause more issues in some cases. If you format your drive all of your files/applications will be lost, this includes your backup app unless you have a way to run the app in DOS from either a recovery partition or the apps own install disk. Make sure you can access the app and bu files before conducting any format/fdisk. > LJB SignatureBrian A. Sesko { MS MVP_Shell/User } Conflicts start where information lacks. http://basconotw.mvps.org/ Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm How to ask a question: http://support.microsoft.com/kb/555375 >> > Hi Brian, >> > Several problems remain but minor compared to what I started with. [quoted text clipped - 211 lines] >> >> >> >> >> >> >> >> >> >> >> >> You must follow proper ESD procedures to avoid ElectroStatic SignatureLJB > >> That's not the monitor, that's the display adapter (video card). Monitors do not > >> have input/output memory ranges. [quoted text clipped - 9 lines] > > Was it ever different where you could select other resolutions? Yes but not with this present debacle > >> Go to Control Panel> Display> Settings tab> Advanced button> Adapter tab. > >> What adapter is listed there as the installed adapter? [quoted text clipped - 45 lines] > Right click on the SIS300M.inf file. > Click "Install" in the popup menu. OK I have downloaded the folder to a created SISVideo folder and unzipped it. As you know are a number of files (13) but none is named with a ".inf" extension. However on checking the properties of "Sis300m" it has a MS-DOS name that corresponds and is SIS300M.INF. So I did a R click and then an install but nothing seemed to happen. There was no indication anything was installed. I checked the Sis300m.drv file but there is no install option with a R click. I rebooted the computer to see if the display settings had improved but they are the same. > >> Why did you overinstall Windows in the first place? I thought we had gotten your > >> various error messages cleared up. [quoted text clipped - 146 lines] > >> >> >> >> > > >> >> >> >> > Lew >> >> That's not the monitor, that's the display adapter (video card). Monitors do >> >> not [quoted text clipped - 71 lines] > with a R click. I rebooted the computer to see if the display settings had > improved but they are the same. Ok, I see in your response to Glen you have succeded in getting the drivers installed, yet you still have a conflict. See my response to your response to Glen. <snipped> SignatureBrian A. Sesko { MS MVP_Shell/User } Conflicts start where information lacks. http://basconotw.mvps.org/ Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm How to ask a question: http://support.microsoft.com/kb/555375 Replies inline..... > snip >> Go to Control Panel> Display> Settings tab> Advanced button> Adapter tab. [quoted text clipped - 4 lines] > In device status the message says "this device cannot find any free > Input/Output Range [I/O] resources to use (Code 12)" In Device Manager, expand Display Adapters category, then double-click your display adapter. On its Properties Sheet, click the Resources tab. At the bottom, in the box that shows "Conflicting device list", what is listed? In the Device Manager> Display Adapters category, is that the only adapter listed? Does the machine only have a video card, or does it also have onboard video (integrated in the motherboard) that is not in use? You can tell, if there is a second VGA connector on the back of the computer up near the mouse and keyboard and USB ports. >> Download, install, and run EVEREST Free Edition: >> http://www.majorgeeks.com/EVEREST_Free_Edition_d4181.html [quoted text clipped - 8 lines] > a black background and I don't know what this icon means unless it represents > an error?? That's a DirectX icon. The name listed there is your actual video chipset, which you typo'ed: it's SiS 300/305 Go here: http://www.sis.com/download/ Agree to the license agreement (check the "I agree" box and click the button). Choose your operating system in the first box (Win 98 SE). In the second box, choose GPU Graphics Drivers. In the third box, choose SiS300/SiS305 series GPU. Click the GO button. In the next window, choose the location for the download (your country), then click the Download Now button and save the .zip file to a folder on your hard drive where you can access it later. The file is named 300_115_win9x.zip Open Windows Explorer or My Computer to the C:\ drive. In the root of the C: drive, create a new folder and name it SIS. Now you have a folder at C:\SIS Open the downloaded .zip file with a program like WinZip (www.winzip.com). Choose to extract ALL the files to the C:\SIS folder, but Make Sure you select the option in WinZip to "Use folder names"...the option will be a checkbox in the extract dialog box where you choose the folder to extract to. That option will allow the files to be extracted into the folder along with all the sub-folders that are set up in the .zip file. When extracted, there will be a number of sub-folders in the C:\SIS folder now. Close WinZip and ALL other programs and windows, and disable your anti-virus. Go to the "win9x" folder (at C:\SIS\win9x) and double-click the Setup.exe file to begin driver installation. SignatureGlen Ventura, MS MVP Shell/User, A+ SignatureLJB > Replies inline..... > [quoted text clipped - 11 lines] > On its Properties Sheet, click the Resources tab. > At the bottom, in the box that shows "Conflicting device list", what is listed? No conflicting device is listed. Above this is "Set Configuration Manually" and above this are several messages: "This device cannot find any free Input/Output Range (I/O) resources that it can use" and "If you want to use this device, you will need to disable one of the other devices on this system that has a Input/Output Range (I/O) resource conflict with it." > In the Device Manager> Display Adapters category, is that the only adapter listed? Yes and with a yellow warning flag in front > Does the machine only have a video card, or does it also have onboard video > (integrated in the motherboard) that is not in use? You can tell, if there is a > second VGA connector on the back of the computer up near the mouse and keyboard and > USB ports. No only the one video connector on the back. > >> Download, install, and run EVEREST Free Edition: > >> http://www.majorgeeks.com/EVEREST_Free_Edition_d4181.html [quoted text clipped - 38 lines] > Go to the "win9x" folder (at C:\SIS\win9x) and double-click the Setup.exe file to > begin driver installation. Well I did all of that. There were 4 setup folders including the setup.exe. THe program was installed and now on Device Manager/Display adapters the SiS 300/305 is listed instead of "Standard PCI Graphic Adapter" with a yellow flag in front. But the display remains the same, no control over fonts, monitor resolution, etc. >> Replies inline..... >> [quoted text clipped - 83 lines] > flag in front. But the display remains the same, no control over fonts, > monitor resolution, etc. You still have a conflict. As Glen mentioned earlier: <quote> In Device Manager, expand Display Adapters category, then double-click your display adapter. On its Properties Sheet, click the Resources tab. At the bottom, in the box that shows "Conflicting device list", what is listed? </quote> Let me add to that. Click on each resource listed to see which is the conflicting one. It appears to me that earlier when you mentioned that it reported no conflicts that you only saw what was reported for the selected resource in the list. Another thing, you mentioned that the resources were selected to "Set Configuration Manually", uncheck that and let the system configure them to see if it clears up the issue. SignatureBrian A. Sesko { MS MVP_Shell/User } Conflicts start where information lacks. http://basconotw.mvps.org/ Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm How to ask a question: http://support.microsoft.com/kb/555375 SignatureLJB > >> Replies inline..... > >> [quoted text clipped - 99 lines] > Manually", uncheck that and let the system configure them to see if it clears up the > issue. In "Resources/conflicting device list are two entries: 1)Memory Range 00000000-07 FFFFFF used by System board extension for PnP BIOS 2) Memory Rabge 00000000-07FFFFF used by Motherboard resources The "use automatic setings" box is checked. If I uncheck it the "Setting based on" reads "Basic configuration 0000" and there are no other options in the pull down tab. The "Change Setting" box can be clicked in this mode (was greyed out in automatic settings mode) but it says "This resource setting cannot be modified" >> snip >> You still have a conflict. As Glen mentioned earlier: [quoted text clipped - 28 lines] > (was greyed out in automatic settings mode) but it says "This resource > setting cannot be modified" Go to Control Panel> Add New Hardware. Have it search your system for new hardware. It may find some things like Advanced Configuration and Power Interface (ACPI), Plug and Play Bios, and/or System Board. If it does, choose to install them all. SignatureGlen Ventura, MS MVP Shell/User, A+ http://dts-l.org/ SignatureLJB > >> snip > >> You still have a conflict. As Glen mentioned earlier: [quoted text clipped - 32 lines] > It may find some things like Advanced Configuration and Power Interface (ACPI), Plug > and Play Bios, and/or System Board. If it does, choose to install them all. When I go to Add New Hardware the New Hardware Wizard" comes up followed by Windows searching for any new Plug and Play devices. In the Devices section the SiS 300/305 device show but when I click to have it installed it says the "device is already installed, but it has a problem" And going to "Finish" I am taken again to the same SiS 300/305 properties screen that came up in Device Manager/properties >> >> snip >> >> You still have a conflict. As Glen mentioned earlier: [quoted text clipped - 43 lines] > but it has a problem" And going to "Finish" I am taken again to the same SiS > 300/305 properties screen that came up in Device Manager/properties Alright, then continue with Brian's checklist of procedures in his reply, please....they are the same as what I would recommend. Note that if you make the change in the BIOS for PnP Operating System (enable/disable), you may need to at the same time enable the BIOS setting to Update ESCD, in order to allow settings to be rearranged after saving the changes and restarting. SignatureGlen Ventura, MS MVP Shell/User, A+ http://dts-l.org/ >> >> Replies inline..... >> >> [quoted text clipped - 114 lines] > BIOS > 2) Memory Rabge 00000000-07FFFFF used by Motherboard resources In DM at the top of the pane select the tic input circle "View devices by connection". Locate the "System board extension for PnP" and "Motherboard resources". Expand "Advanced Configuration and........" and anything else if you need to in order to locate the listed items above. Right click on each device listed above once located. Click "Remove" in the popup menu of each item listed above. Once you have finished removing the items listed above close out of DM and reboot the machine. Windows should redetect the devices and reinstall the drivers for them. If after completing the above you still have resource conflicts, boot to Safe Mode and remove Any/All devices that are listed more than once (Duplicate device listings). Do Not remove anything in the "System Devices" category. Once you have finished removing the items listed above close out of DM and reboot the machine. Windows should redetect the devices and reinstall the drivers for them. > The "use automatic setings" box is checked. If I uncheck it the "Setting > based on" reads "Basic configuration 0000" and there are no other options in > the pull down tab. The "Change Setting" box can be clicked in this mode > (was greyed out in automatic settings mode) but it says "This resource > setting cannot be modified" If after completing the above does not resolve the issue, check the BIOS for the PnP setting and Disable it if it's enabled or Enable it if it's disabled. Save the settings and exit the BIOS. In DM see if the issue is resolved and if not check the Resources for conflicts. If conflicts exist, uncheck "use automatic setings" and try to change them to another resource if available. Respond back with the results. SignatureBrian A. Sesko { MS MVP_Shell/User } Conflicts start where information lacks. http://basconotw.mvps.org/ Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm How to ask a question: http://support.microsoft.com/kb/555375 SignatureLJB > >> >> Replies inline..... > >> >> [quoted text clipped - 132 lines] > the machine. > Windows should redetect the devices and reinstall the drivers for them. I made all of the changes and rebooted several times from Windows and Windows Safe Mode but the resource conflict remains. There were no duplicates in the DM in safe mode and in this mode "view devices by connection" is grayed out so I could not tell if there were duplicates in that area. > > The "use automatic setings" box is checked. If I uncheck it the "Setting > > based on" reads "Basic configuration 0000" and there are no other options in [quoted text clipped - 9 lines] > resource if available. > Respond back with the results. In the BIOS (CMOS SETUP UTILITY) the only PnP section is labeled "PNP/PCI Configuration" and there is only a "PNP OS Installed" option that had a "no" so I changes to a "yes" but noted no difference There are two other options in this screen: 1) Force Update ESCD (this is listed as disabled) 2) Resources Controlled by: (and this is listed as "auto") On the right side are "assign IRQ for VGA" that is enabled and Assign IRQ for USB that is enabled. There is a BIOS Features Setup section as one of the 12 folders in the CMOS SETUP UTILITY but there are no PnP notations here. For clarification the heading in the CMOS is: ROM PCI/ISA BIOS (2A69KA1V) CMOS SETUP UTILITY AWARD SOFTWARE, INC followed by the 12 sections, six on a side. <snipped> >> If after completing the above does not resolve the issue, check the BIOS for the >> PnP setting and Disable it if it's enabled or Enable it if it's disabled. [quoted text clipped - 8 lines] > Configuration" and there is only a "PNP OS Installed" option that had a "no" > so I changes to a "yes" but noted no difference Ok, finally located a BIOS setting manual for the board. Leave Yes selected. There are two other options > in this screen: > 1) Force Update ESCD (this is listed as disabled) As Glen mentioned in his previous response: <quote> Note that if you make the change in the BIOS for PnP Operating System (enable/disable), you may need to at the same time enable the BIOS setting to Update ESCD, in order to allow settings to be rearranged after saving the changes and restarting. </quote> Enable "Force Update ESCD" to make the changes, it will automatically reset to Disabled at the next boot after. > 2) Resources Controlled by: (and this is listed as "auto") Change it to Manual. > On the right side are "assign IRQ for VGA" that is e |
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