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Windows Forum / Windows Me / Hardware / December 2003

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HP PSC2110xi problems

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granjan - 22 Dec 2003 22:13 GMT
I have a HP PSC2110xi printer/scanner/copier and it seems that
there is a problem with it working with Win98/Me.  I have WinMe on
a Dell Dimension L733r with 192mb ram, 80 g hard drive.  The info
at the HP help site :
http://h20015.www2.hp.com/en/document.jhtml?reg=&plc=&lc=en&cc=us&prodId=hppsc21
10x79491&docName=bpu00731&cat=solve
gives some insight as to why the printer does not work properly,
but does anybody have some kind of workaround?  I have tried
everything they suggest, but the problem remains.  Printer works
fine right after startup, but after a couple of things are
printed, then the next thing won't.  It goes to the spooler, but
never prints.  I am about ready to sling it out the window.  Help.
Janice
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Voc?tional? & Technic?l? Educ?tion? - 25 Dec 2003 16:17 GMT
'Slang' it out the window and buy a new one
Reply to this Message
granjan - 26 Dec 2003 23:59 GMT
I'm already considering that.  :-)

| 'Slang' it out the window and buy a new one
Reply to this Message
Noel Paton - 26 Dec 2003 12:56 GMT
After (or preferably before<g>) that 'helpful ' advice from our old 'friend'
Votecedu' - try this.....

With that system spec, you shouldn't have memory problems (HP seem somewhat
confused about the difference between Memory and Resources - nothing new
there, then!), but Resource problems will persist if that is the true cause
of the problem.
Check your Startup  axis, using the following site as a guide - disable
anything that isn't essential
http://www.pacs-portal.co.uk/startup_content.php
This should free up some resources (and possibly some memory - but that
shouldn't be the problem)

Just in case - open SYSTEM.INI in Notepad
Check the [vcache] section - it should be empty - if not then put a
semi-colon (;) at the front of each line in the section, save the changes
and reboot

Check that you have Windows managing your Virtual Memory -
System Properties | Performance | Virtual Memory

see if that helps - and post back with any results!

Signature

Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Season's Greetings to one and all!

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

> I have a HP PSC2110xi printer/scanner/copier and it seems that
> there is a problem with it working with Win98/Me.  I have WinMe on
> a Dell Dimension L733r with 192mb ram, 80 g hard drive.  The info
> at the HP help site :

http://h20015.www2.hp.com/en/document.jhtml?reg=&plc=&lc=en&cc=us&prodId=hppsc21
10x79491&docName=bpu00731&cat=solve
> gives some insight as to why the printer does not work properly,
> but does anybody have some kind of workaround?  I have tried
[quoted text clipped - 3 lines]
> never prints.  I am about ready to sling it out the window.  Help.
> Janice
Reply to this Message
granjan - 27 Dec 2003 00:11 GMT
Thanks for the reply.
I already have my startup as slim as possible,so I don't think I
can get any help there.  I checked system.ini  [vcache] section
and it is empty, and Windows is managing my virtual memory.  Any
other suggestions other than "slanging it out the window"?
Janice

| After (or preferably before<g>) that 'helpful ' advice from our old 'friend'
| Votecedu' - try this.....
[quoted text clipped - 23 lines]
| > a Dell Dimension L733r with 192mb ram, 80 g hard drive.  The info
| > at the HP help site :

http://h20015.www2.hp.com/en/document.jhtml?reg=&plc=&lc=en&cc=us&prodId=hppsc21
10x79491&docName=bpu00731&cat=solve
| > gives some insight as to why the printer does not work properly,
| > but does anybody have some kind of workaround?  I have tried
[quoted text clipped - 3 lines]
| > never prints.  I am about ready to sling it out the window.  Help.
| > Janice
Reply to this Message
Noel Paton - 27 Dec 2003 00:38 GMT
'as slim as possible'? - are your system resources above 75% after a reboot?

I'll have to think about this one - HP's site isn't very forthcoming, and it
may be a case of beating them about the head (with a large brickbat!) to get
some sense, or new drivers out of them.

Signature

Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Season's Greetings to one and all!

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

> Thanks for the reply.
> I already have my startup as slim as possible,so I don't think I
[quoted text clipped - 42 lines]
> info
> | > at the HP help site :

http://h20015.www2.hp.com/en/document.jhtml?reg=&plc=&lc=en&cc=us&prodId=hppsc21
10x79491&docName=bpu00731&cat=solve
> | > gives some insight as to why the printer does not work
> properly,
[quoted text clipped - 7 lines]
> Help.
> | > Janice
Reply to this Message
granjan - 27 Dec 2003 00:57 GMT
I just did a reboot and system resources are 80% free.

| 'as slim as possible'? - are your system resources above 75% after a reboot?
|
[quoted text clipped - 48 lines]
| > info
| > | > at the HP help site :

http://h20015.www2.hp.com/en/document.jhtml?reg=&plc=&lc=en&cc=us&prodId=hppsc21
10x79491&docName=bpu00731&cat=solve
| > | > gives some insight as to why the printer does not work
| > properly,
[quoted text clipped - 7 lines]
| > Help.
| > | > Janice
Reply to this Message
Noel Paton - 29 Dec 2003 19:56 GMT
No - I'm out of ideas.
Brickbats and strong words to HP are in order, methinks!
Signature

Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Season's Greetings to one and all!

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

> I just did a reboot and system resources are 80% free.
>
[quoted text clipped - 67 lines]
> | > info
> | > | > at the HP help site :

http://h20015.www2.hp.com/en/document.jhtml?reg=&plc=&lc=en&cc=us&prodId=hppsc21
10x79491&docName=bpu00731&cat=solve
> | > | > gives some insight as to why the printer does not work
> | > properly,
[quoted text clipped - 10 lines]
> | > Help.
> | > | > Janice
Reply to this Message
granjan - 30 Dec 2003 02:56 GMT
Okay...thanks for trying.  I'll go harass them for a while.

| No - I'm out of ideas.
| Brickbats and strong words to HP are in order, methinks!
[quoted text clipped - 69 lines]
| > | > info
| > | > | > at the HP help site :

http://h20015.www2.hp.com/en/document.jhtml?reg=&plc=&lc=en&cc=us&prodId=hppsc21
10x79491&docName=bpu00731&cat=solve
| > | > | > gives some insight as to why the printer does not work
| > | > properly,
[quoted text clipped - 10 lines]
| > | > Help.
| > | > | > Janice
Reply to this Message
Noel Paton - 30 Dec 2003 10:11 GMT
Let us know what results you get?

Signature

Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Season's Greetings to one and all!

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

> Okay...thanks for trying.  I'll go harass them for a while.
>
[quoted text clipped - 86 lines]
> | > | > info
> | > | > | > at the HP help site :

http://h20015.www2.hp.com/en/document.jhtml?reg=&plc=&lc=en&cc=us&prodId=hppsc21
10x79491&docName=bpu00731&cat=solve
> | > | > | > gives some insight as to why the printer does not work
> | > | > properly,
[quoted text clipped - 12 lines]
> | > | > Help.
> | > | > | > Janice
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