CDROM not accessible in Windows ME

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Jeff - 29 Dec 2003 03:06 GMT

Have a HP Pavillion N5420L Notebook computer running
Windows ME. The CD/DVD drive is not available in
Windows. In device manager under Hard disk controllers,
both the primary and secondary IDE controllers present a
yellow exclamation mark and indicates that the device is
either not present, not working properly, or does not
have all the drivers installed. (Code 10). If I use a ME
Startup floppy w/ CD support the CD drive works, or if I
use an XP CD it will boot from CD. Any ideas?

Thanks,

Jeff

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Jon_Hildrum - 29 Dec 2003 13:47 GMT

Try this article:
http://support.microsoft.com/default.aspx?scid=kb;en-us;151911&Product=w98

Note:
First do the Noide change then remove the controllers in control
panel -->system applet --> device manager.

Reboot and see what happens. The Ciontrollers will be reinstalled upon boot
up.

Signature

Jon Hildrum
DTS MVP
Jon_Hildrum@msn.com
www.hildrum.com

> Have a HP Pavillion N5420L Notebook computer running
> Windows ME. The CD/DVD drive is not available in
[quoted text clipped - 9 lines]
>
> Jeff

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Jeff - 29 Dec 2003 16:40 GMT

Thanks for your response. There was no NOIDE key in the
registry to delete. I have removed the devices from the
device manager applet, they keep reappearing in the same
state as described in my previous post. Other than
upgrading to XP, I am not sure what the resolution could
be. ME is one of Microsoft's worse products in my
experience.

Jeff

>-----Original Message-----
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Jon_Hildrum - 29 Dec 2003 17:27 GMT

Did you ever install someones (any third party ) busmaster controllers ?? If
intel they may require special software for removal.

Try going to safe mode and delete the ide controllers -all of them.

Signature

Jon Hildrum
DTS MVP
Jon_Hildrum@msn.com
www.hildrum.com

> Thanks for your response. There was no NOIDE key in the
> registry to delete. I have removed the devices from the
[quoted text clipped - 39 lines]
> >
> >.

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anonymous@discussions.microsoft.com - 29 Dec 2003 18:28 GMT

No third party controllers were installed that I know of.
When I go into safe mode I can remove the parent IDE
contoller, but the child primary and secondary remain. I
tried rebooting in safe mode and the children are still
there.

>-----Original Message-----
>Did you ever install someones (any third party ) busmaster controllers ?? If
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>
>.

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Jon_Hildrum - 29 Dec 2003 20:09 GMT

Please take a look at this article. It may be the problem

http://support.microsoft.com/default.aspx?scid=kb;en-us;202393

Signature

Jon Hildrum
DTS MVP
Jon_Hildrum@msn.com
www.hildrum.com

> No third party controllers were installed that I know of.
> When I go into safe mode I can remove the parent IDE
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> >
> >.

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