Please bear with me.  I've been using Windows ME for
several years now.  I was having trouble with my CD-ROM,
and the tech people at Gateway told me they thought I
might have a corrupted file, so they instructed me to
reinstall Windows.  My System Restoration Kit consists of
three discs.  The first disc worked perfectly, but the CD-
ROM machine died during the second disc.  Gateway sent me
a new CD-ROM, which I installed last night.  Now I can't
get my computer to recognize my new CD-ROM player so that
I might continue installing Windows.  I keep getting a
message that says "...access violation at address
00449BE5 in module INSERTCD.EXE  Read of address FFFFFFF."
Even when I have the proper disc in the CD-ROM tray, I
get a message that tells me the machine is still waiting
for the disc.  Please help!