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Windows Forum / Windows Me / Hardware / April 2004PC constantly freezes/stalls
Hi there, my PC freezes up all the time and I have no option but to shut it down with the power key and try and boot it up again. It goes through its disk check and I log on again and sometimes get further along. Its frustrating when using internet. I can't be 100% sure but maybe prob began after I loaded anti virus software. Is it possible that I have too much stuff on hard drive and it can't cope? Is there a way I can check without unplugging and taking it to PC World, paying loads of money and being told to trash it! Answers (if any)would be gratefully appreciated,in simple speak please. Thanks. How much free space is on C:? Hopefully, at least 500 MB? Are there humdreds of MBs of files in the C:\_RESTORE folder, suggesting System Restore has failed. Will it run scandisk and defrag to completion? Has the inside of the case been cleaned of all the dust bunnies recently" Are all the fans working well, esp., the cpu fan? Temporarily disable the AV tool and retest. Prune the startup group: Startup Configuration for Program Launching Use Start - Run - MSCONFIG and go to the Startup tab. Compare the listing there with the following Startup checklists: http://www2.whidbey.com/djdenham/Uncheck.htm http://www.pacs-portal.co.uk/startup_content.php http://www.3feetunder.com/krick/startlist.htm - has trojan related items listed http://www.answersthatwork.com/Tasklist_pages/tasklist.htm Note: Please ensure that you fully understand the purpose of a startup item, how and why it was put into the startup, and the consequences (if any) of removing it before you make any changes. Some items are very important for the proper and safe functioning of your computer, including at least one item that is listed twice, LoadPowerProfile. Ron Martell Duncan B.C. Canada  SignatureMicrosoft MVP On-Line Help Computer Service http://onlinehelp.bc.ca ------ Obtain and run several anti-spyware tools: Anti-spyware tools KB 827315 - Unexplained computer behavior may be caused by deceptive software http://support.microsoft.com/default.aspx?scid=kb;EN-US;827315 free Ad-Aware 6.0 from Lavasoft (http://www.lavasoftusa.com/software/adaware/) free SpyBot (http://security.kolla.de/) Pest Patrol http://www.pestpatrol.com SpyWare Blaster is not memory resident ... no CPU or memory load. http://www.wilderssecurity.com/spywareblaster.html Dealing with Unwanted Spyware and Parasites http://www.mvps.org/winhelp2002/unwanted.htm http://www.merijn.org/cwschronicles.html http://www.merijn.org Use CWShredder, the removal tool: http://www.merijn.org/files/cwshredder.zip http://www.merijn.org/files/CWShredder.exe http://www.spywareinfo.com/downloads/tools/CWShredder.exe http://www.zerosrealm.com/downloads/CWShredder.zip --------- You can still send people to http://aumha.org/a/parasite.htm and click on the Quick Fix link (or just go to the bottom of the page for it). But, there is so much request for a direct way to jump people to this "let's just fix things" approach that I've created http://aumha.org/a/quickfix.htm which is nothing but the Quick Fix section. Jim Eshelman www.aumha.org www.WinSupportCenter.com 3/31/2004 ------- Online AV scanners Trend: http://housecall.antivirus.com http://housecall.trendmicro.com McAfee: http://www.mcafee.com/myapps/mfs/default.asp Panda: http://www.pandasoftware.com/activescan/ Symantec: http://security.symantec.com/ 4/12/2004 ---- Download the Norton Stinger from here and run it to make sure that A-V-disabling viruses are not present on your PC http://download.nai.com/products/mcafee-avert/stinger.exe (works a lot quicker than an online scanner if you're on dialup!<g>) -- Noel Paton (MS-MVP 2002-2004, Win9x) 4/15/2004 ------- Here's a utility for checking RAM memory. DocMemory (ver 2.0) PC Memory Diagnostic Software http://www.simmtester.com/PAGE/products/doc/docinfo.asp Create the bootable floppy and run the program overnight. -- Jack E. Martinelli 2002-04 MVP for Win9X / DTS Help us help you: http://www.dts-L.org/goodpost.htm http://www.microsoft.com/security/protect/ Your cooperation is very appreciated. ____ > Hi there, my PC freezes up all the time and I have no > option but to shut it down with the power key and try and [quoted text clipped - 7 lines] > told to trash it! Answers (if any)would be gratefully > appreciated,in simple speak please. Thanks. |
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