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Dev - 25 May 2004 20:40 GMT

I have reformated my ENTIRE hard drive. I only recently
updated my drivers and have NO outside programs installed.
The first time I try to access my video card's specs, I
get a white boxed error message with NOTHING in it
except "Close". As soon as I press close, all the windows
close, and my computer locks up. I did several virus scans
before reformatting, and they have turned up nothing.
Again, I keep getting the error's when trying to access
Internet Explorer.

WHAT IS GOING ON?!

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Rick T - 25 May 2004 21:31 GMT

> I have reformated my ENTIRE hard drive. I only recently
> updated my drivers and have NO outside programs installed.
[quoted text clipped - 7 lines]
>
> WHAT IS GOING ON?!

I DON'T KNOW, though you'll probably want to refrain from "accessing my
video card's specs" (whatever that is(?)) for awhile until you figure
this out. You may want to uninstall/reinstall your video drivers just on
general principles or use the System Restore utility to restore your
system settings/files to a point before the obnoxious behaviour.

As well as your unnamed anti-virus program, you should try these
spyware/adware detection and removal tools.

spybot/adware detection & removal tools:
http://www.safer-networking.org/
http://www.lavasoftusa.com/

Rick

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anonymous@discussions.microsoft.com - 29 May 2004 22:24 GMT

I used Norton AntiVirus and the registered version of
Webroot's Spy Sweeper before I reformated. "Accessing my
video card's" specs was really looking at my video card's
drivers in the system information part of My Computer. I
have reinstalled my drivers and I STILL keep getting
errors. Plus on top of that, I'm getting error's in the
kernel32.dll when running Microsoft Internet Explorer. I
have updated everything Microsoft wants me too, and I
think it's just making things worse.

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Rick T - 29 May 2004 23:19 GMT

> I used Norton AntiVirus and the registered version of
> Webroot's Spy Sweeper before I reformated. "Accessing my
[quoted text clipped - 5 lines]
> have updated everything Microsoft wants me too, and I
> think it's just making things worse.

Run a Scandisk with the surface-scan option, lately ?

Does it do the same thing in Safe Mode ?

Rick

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