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Windows Forum / Windows Me / Hardware / May 2004

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blank errors

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Dev - 24 May 2004 21:20 GMT
I am recieving error windows (white ones) with no text,
except for the close button. This happens randomly during
any program I use and I cannot find a solution to fix it.
I have Norton Systemworks installed and have contacted
them, and they told me to take it up with you. Nothing I
do seems to fix the problem. I have reinstalled all
programs, all drivers, everything. I REALLY need help,
because this is getting VERY annoying. I might even get
annoyed enough to switch to Linux...
Noel Paton - 24 May 2004 22:34 GMT
Try Uninstalling all Norton Software - your computer will miraculously start
working faster and better than it has since the day you started using
Norton!

How do you know it's an error message if it's blank?

You may have a virus/spyware hijack

download the Stinger from here and run it to make sure that A-V-disabling
viruses are not present on your PC
http://download.nai.com/products/mcafee-avert/stinger.exe

- update your virus scanner and run a full system scan of all files.

Reboot to Safe Mode and run CWShredder - to remove variants of the
CoolWebSearch hijacker.
http://www.merijn.org/cwschronicles.html

Use CWShredder, the removal tool:
http://www.merijn.org/files/cwshredder.zip
http://www.merijn.org/files/CWShredder.exe
http://www.spywareinfo.com/downloads/tools/CWShredder.exe
http://www.zerosrealm.com/downloads/CWShredder.zip

download AdAware from www.lavasoftusa.com, install, update, and run it to
remove spyware, adware,
and other such nasties from your system.

Signature

Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/features/2001/Mar01/Mar27pmvp.asp

> I am recieving error windows (white ones) with no text,
> except for the close button. This happens randomly during
[quoted text clipped - 5 lines]
> because this is getting VERY annoying. I might even get
> annoyed enough to switch to Linux...
anonymous@discussions.microsoft.com - 24 May 2004 22:58 GMT
I have the registered version of Spysweeper perform more
than 9 scans. Norton Antivirus to do 11 scans. I have
optimized my disk 4 times. But I will try reinstalling
Norton...
Rick T - 25 May 2004 02:30 GMT
> I have the registered version of Spysweeper perform more
> than 9 scans. Norton Antivirus to do 11 scans. I have
> optimized my disk 4 times. But I will try reinstalling
> Norton...

Noel's advice was to uninstall Norton, nothing written about
reinstalling it <grin>, but it may help.

When you get one of those white boxes press <Ctrl-Alt-Delete> and see
what the "CloseProgram" Window (user task manager) says about the white
box (though it'll probably only say "Error Message" or something, you
might get lucky though)

Rick
 
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