I tried to delete the viruses using Norton anti virus,
which infected my PC, but I couldn't delete them.

In order to get rid of the viruses, I tried to reformat
the hard drive but I got a message, "The Windows is
running.  You can't reformat your hard disk"

Is there a way you can show me how to reformat the hard
drive and then I can reload Windows ME.

I am looking forward to hear from you.

Thank you

Hussien M Ahmedin