Outlook Exress error

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Emmesse - 23 Apr 2005 11:11 GMT

Whenever I shut down the computer after using Outlook Express, I get the
message "Error OE 037F 00007FB3" and I have to use the power off button
because the computer freezes.
Any suggestions as to why that should happen and proposals as to how it
could be cured would be much appreciated.

ta ta

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Frank Saunders, MS-MVP IE/OE - 23 Apr 2005 15:14 GMT

> Whenever I shut down the computer after using Outlook Express, I get the
> message "Error OE 037F 00007FB3" and I have to use the power off button
[quoted text clipped - 3 lines]
>
> ta ta

That's 0E, not OE and has nothing to do with Outlook Express. A fatal
exception 0E usually means driver problems, often video drivers.

You may need new video drivers. Check the site for your video board
manufacturer. Meanwhile you can do the following:
1. Use the default mouse pointers.
2. Turn down your color depth. (Right click the desktop and choose
Properties | Appearance | Settings) Some people find that increasing color
depth helps.
3. Turn down your graphics hardware acceleration. (For Win 98, Start |
Settings | Control Panel | System | Performance | Graphics button) You will
see little, if any, performance degradation.
4. Turn off your desktop wallpaper.

If these make the problem go away you need new video drivers.

If you have an ATI video board, try adding these lines to System.ini

[display]
DevBMP=0 <--- That's a zero

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Frank Saunders, MS-MVP, IE/OE
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