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Windows Forum / Windows Me / Internet / February 2007system file services.exe
"network driver error driver is unknown or computer your firewall and/or antitvirus application block the system file services.exe make sure that services exe can connect to the internet". Hello everyone, Can someone advise me on the above error message? Do i need to download network drivers? Please help and thank you very very much. Kim Johnson Which operating system are you running? Services.exe is not part of Win Me although it does form part of NT based operating systems such as XP. Services.exe is a name used by several viruses and trojans including Neveg.B (See http://www.symantec.com/security_response/writeup.jsp?docid=2004-081700-2526-99& tabid=2). Have you checked your system for unwanted malware using an AV application with current signatures?  SignatureMike Maltby mike.maltby@gmail.com > "network driver error > driver is unknown or computer [quoted text clipped - 7 lines] > > Kim Johnson Thanks and no i haven't run an AV, yet. I teach ICT & this is a problem of one of my learners, so i am going to have to go 'round and make sure the OS is Windows ME like she says. I will let you know. Thank you very very much. Kimla johnson > Which operating system are you running? Services.exe is not part of Win > Me although it does form part of NT based operating systems such as XP. [quoted text clipped - 15 lines] > > > > Kim Johnson > Thanks and no i haven't run an AV, yet. I teach ICT & this is a > problem of one of my learners, so i am going to have to go 'round and > make sure the OS is Windows ME like she says. I will let you know. > Thank you very very much. Kimla johnson Please let me know what you discover. If the system is indeed Win Me we can take it from there but in that case my first recommendation would be to carry out formal AV scans and also look for the file services.exe and, if possible, remove it from the start up axis as a priority. SignatureMike Maltby mike.maltby@gmail.com Had a word with this learner of mine and she ran an AV check and everything was a pass, she said. And computer couldn't find services.exe. kim > > Thanks and no i haven't run an AV, yet. I teach ICT & this is a > > problem of one of my learners, so i am going to have to go 'round and [quoted text clipped - 5 lines] > to carry out formal AV scans and also look for the file services.exe and, > if possible, remove it from the start up axis as a priority. > Had a word with this learner of mine and she ran an AV check and > everything was a pass, she said. And computer couldn't find > services.exe. Kim, Thanks for returning and completing the thread. It would appear that either this was a false alarm or that the users AV app removed a viral services.exe leaving the system in clean state. Which doesn't matter just as long as their system is now working correctly and without error messages. Thanks, SignatureMike Maltby mike.maltby@gmail.com There is still a problem. She has Windows ME, scans show no services file. What is happening is that when she uses Outlook Express on dial-up it disconnects before she can type anything so consequently she is using attachments. Should i update her applications? Thanks Kimla10 > > Had a word with this learner of mine and she ran an AV check and > > everything was a pass, she said. And computer couldn't find [quoted text clipped - 9 lines] > > Thanks, > There is still a problem. She has Windows ME, scans show no services > file. What is happening is that when she uses Outlook Express on > dial-up it disconnects before she can type anything so consequently > she is using attachments. Should i update her applications? > Thanks Kimla10 Does the user perhaps have OE configured to disconnect following sending and receiving? See Tools | Options | Connection. As I'm sure you appreciate a user doesn't have to be on-line to compose a message, only to send or receive. SignatureMike Maltby mike.maltby@gmail.com I will find out. I am actually going to go around and check the system out personally. I will let you know. Thank you very very much. Kim > > There is still a problem. She has Windows ME, scans show no services > > file. What is happening is that when she uses Outlook Express on [quoted text clipped - 7 lines] > As I'm sure you appreciate a user doesn't have to be on-line to compose a > message, only to send or receive. |
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