Some questions if I may.
1) How is your cable modem connected to your PC? Is it USB or are you
connecting to a router that is then connected to the modem?
2) What disk are you being asked to insert? A Win Me disk or some other?

Signature
Mike Maltby
MS-MVP Windows
mike.maltby@gmail.com
> Hi,
> I want to load virgin broadband to my pc but everytime i try it tells
> me keep trying. the disk i am trying to load does a check and every
> thins seems in order i.e cpu ect.
> What can I do to sort this problem out?