FIX Q 290700

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

LUKE - 17 Mar 2004 06:40 GMT

When trying to start Windows Media Player I get the error
message "The file wmp.dll has a version number of
9.0.0.3075 where 9.0.0.3008 was expected WMP is not
installed properly and must be reinstalled. After
downloading and trying to install the latest version I get
the message If you continue setup, you will be unable to
use system restore to rollback changes to your computer
from this installation. It is recommended athat you click
cancel and use windows update to obtain fix Q290700 amd re-
run windows media player setup. I can't find fix Q290700.
What do I need to do.

Reply to this Message

Rick T - 17 Mar 2004 06:59 GMT

> When trying to start Windows Media Player I get the error
> message "The file wmp.dll has a version number of
[quoted text clipped - 7 lines]
> run windows media player setup. I can't find fix Q290700.
> What do I need to do.

As far as I know, it's the one at WindowsUpdate which says "System
Restore Critical Update" or somesuch.

Rick

Reply to this Message

Noel Paton - 17 Mar 2004 22:10 GMT

It's possible that you haven't installed the System Restore Patch - without
which any current restore points are just space fillers.
To check this, look for the file C:\Windows\System\SMGR.DLL - r-click on the
file, and select Properties.
What's the version number? - if it's v4.90.0.3003 then you have installed
the patch, and we have to look elsewhere for the problem
if it's v4.90.0.2533, then you need to install the patch.

To install the patch, either visit Windows Update, or go here, and download
the patch for offline install
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q290700
Run the installer, and windows should reset System Restore at the same time,
clearing your old restore points (which wouldn't have worked, anyhow), and
creating a single new one.
You should then reset the maximum allocation for SR by going to the
adjustment slider at System Properties | Performance | File System | Hard
Disk - most people find that 200-400MB is quite sufficient for most
purposes, unless installing/uninstalling large applications such as Office.

Signature

Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

Reply to this Message