VPN and remote desktop

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kbdc - 14 Oct 2005 19:11 GMT

I am trying to access my work computer from home. My home computer
runs Windows 2000, work is using Windows xp. I have downloaded the
patch for remote desktop connection for Windows 2000. I am able to
connect using VPN, however, when I use remote desktop connection I get
an error message:

---------------------------------------------------------
The client could not connect to the remote computer.

Remote connections might not be enabled or the computer might be too
busy to accept new connections. It is also possible that network
problems are preventing your connection.
...
---------------------------------------------------------

I have checked my IP address at work, it is correct. I am not able to
ping my work computer. Any suggestions? (Non-technical, please).
Thanks.

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Noel Paton - 14 Oct 2005 20:13 GMT

At a guess - your IP at work is either 10.x.x.x or 192.x.x.x ????
If so, then you are using the wrong IP!!
both above types are LOCAL only - and do not exist beyond the local physical
LAN.

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Noel Paton (MS-MVP 2002-2006, Windows)

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>I am trying to access my work computer from home. My home computer
> runs Windows 2000, work is using Windows xp. I have downloaded the
[quoted text clipped - 14 lines]
> ping my work computer. Any suggestions? (Non-technical, please).
> Thanks.

Reply to this Message

Richard G. Harper - 15 Oct 2005 00:10 GMT

Windows 2000 Professional does not support RDC, only Windows 2000 Server
does; and you must configure the server to support this feature - it is not
on by default.

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Richard G. Harper [MVP Shell/User] rgharper@gmail.com
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kbdc - 17 Oct 2005 16:02 GMT

I thought you were able to download a patch from microsoft to allow RDC
on Windows 2000:
www.microsoft.com/windowsxp/pro/downloads/rdclientdl.asp
Did I misunderstand the instructions?

I previously had dial-up and was able to use VPN and netmeeting. I
changed to DSL and could no longer use ne meeting. My office started
using remote desktop. I can't use that either.

> Windows 2000 Professional does not support RDC, only Windows 2000 Server
> does; and you must configure the server to support this feature - it is not
[quoted text clipped - 25 lines]
> > ping my work computer. Any suggestions? (Non-technical, please).
> > Thanks.

Reply to this Message

Mike M - 17 Oct 2005 18:31 GMT

Correct, you should be able to install and run the Remote Desktop Client
on Windows 2000. Since this newsgroup is to support those running Windows
Millennium (Win Me) rather than Windows 2000 I suspect Richard may have
mis-read your post and thought that you wanted to access a RD on Win 2000
from Win Me. Hence his comments.

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Mike Maltby
mike.maltby@gmail.com

> I thought you were able to download a patch from microsoft to allow
> RDC on Windows 2000:
[quoted text clipped - 4 lines]
> changed to DSL and could no longer use ne meeting. My office started
> using remote desktop. I can't use that either.

Reply to this Message

Richard G. Harper - 17 Oct 2005 22:08 GMT

Ah ... yep, that would be that. :-(

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> Correct, you should be able to install and run the Remote Desktop Client
> on Windows 2000. Since this newsgroup is to support those running Windows
> Millennium (Win Me) rather than Windows 2000 I suspect Richard may have
> mis-read your post and thought that you wanted to access a RD on Win 2000
> from Win Me. Hence his comments.

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Richard G. Harper - 17 Oct 2005 22:09 GMT

Given Mike's new slant on your post I would suspect that your broadband
provider may be blocking the ports you need open for remote access. You'll
need to ask them in order to get a definitive answer. Also, if they
provided a router or other network gear to you, that may also be configured
to block remote access ports. That should be easy enough to fix but the
other problem may be insoluble.

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> I thought you were able to download a patch from microsoft to allow RDC
> on Windows 2000:
[quoted text clipped - 4 lines]
> changed to DSL and could no longer use ne meeting. My office started
> using remote desktop. I can't use that either.

Reply to this Message