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Windows Forum / Windows Me / Networking / March 2006Wireless Email problems
I have a PIII 500 Mhz PC Windows ME that is being used by the kids. I have set up a Belkin wireless G USB adapter to it so the kids can share my broadband & printer etc. Apart from the internet freezing now and again - which I put down to the PC being old - the kids are happy. The problem is that we cannot connect to their Email account (OE) with the adapter attached. Everytime we try we get the same error message - Failed to connect to server pop.ntlworld.com. We can only send/receive if I connect a Cat5 cable to the PC and to the router on the other. Take it out and nothing. All the settings/passwords etc are correct - but it appears it will not connect wireless only wired. I'm stumped - why does the internet work but not Email ? I've tried Mozilla Thunderbird as an alternative to OE but still get the same errors. A friend thought it might be the pop & smtp ports but that means nothing to me. Anyone any suggestions what I can do ? Andy (London - UK) Make sure that OE is set to use any available connection - Tools|Accounts|Mail|<select account>|Properties|Connection  SignatureNoel Paton (MS-MVP 2002-2006, Windows) Nil Carborundum Illegitemi http://www.crashfixpc.com/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's >I have a PIII 500 Mhz PC Windows ME that is being used by the kids. I have > set up a Belkin wireless G USB adapter to it so the kids can share my [quoted text clipped - 20 lines] > > Andy (London - UK) Thanks Noel, I've checked my connections option on my account - It doesn't have the option to set to use any available connection. It only has one tick box - always connect using ... and the only option on the drop down list is LAN. Something I'm missing ? I can get internet but can't connect to my Email server Andy J UNcheck the 'always connect using....' box that should cure the problem SignatureNoel Paton (MS-MVP 2002-2006, Windows) Nil Carborundum Illegitemi http://www.crashfixpc.com/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's > Thanks Noel, > [quoted text clipped - 8 lines] > > Andy J Ok I've done that and restarted the PC but still it says "The host pop.ntlworld.com could not be found ... I've tested it again with the Cat5 cable and hey presto it finds the Email server and can send and receive no problem. Take out the cable and let the wireless adapter do its job and its back to the same error message, but I can still get the internet. I have a laptop with another Belkin adapter which works fine and it has exactly the same Email settings as the Windows ME PC. I can also share all files between all the PC's on my network - it's just I cannot get Email to work. Sort that one if you can !! Andy J Are you running an email-scanning AV? - in which case it may be that the proxy settings for that have gotten screwed (what's the AV? - not Norton, I trust!) Turn off email scanning on your AV, and see if that helps. SignatureNoel Paton (MS-MVP 2002-2006, Windows) Nil Carborundum Illegitemi http://www.crashfixpc.com/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's > > Ok I've done that and restarted the PC but still it says "The host [quoted text clipped - 11 lines] > > Andy J I run AVG free on this PC. I have disabled the Email scanning option as requested. When I connect to OE it hangs at connecting then shows the same error message as before. Put in the cable and its happy. I can't have a wired network - its just not practical. I guess the kids will have to do without Email. Andy J Andy Uninstall AVG on the affected machine - then reinstall it again, using the Custom option When the options come up, disallow the install of the Email scanner. This does NOT affect the security of the machine - merely the point at which the security is effective. then try again SignatureNoel Paton (MS-MVP 2002-2006, Windows) Nil Carborundum Illegitemi http://www.crashfixpc.com/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's >I run AVG free on this PC. > I have disabled the Email scanning option as requested. When I connect to [quoted text clipped - 7 lines] > > Andy J I appreciate the time you are putting into my problem but I'm afraid its still the same story even after following your last recommendation. Interestingly - If I connect the Cat5 cable the Email works no probs. If I leave OE open and then remove the cable it still continues to work fine and I can send/receive messages. If I then close OE and then open it again (leaving the cable unattached) it goes back to the original error message. Is there maybe some advanced setting for my network card that says Email has to come thru' it ? My card is a Linksys LNE 10/100 ... or am I grasping at straws ?! Getting more and more confused, Andy J Andy, your last report is ringing bells in the back of my mind and I may be off-beam but check that Control Panel | Network - Network/Configuration - Primary Network Logon is set to 'Windows Logon'. Sorry if it is a bum steer. Good luck Mart > I appreciate the time you are putting into my problem but I'm afraid its > still the same story even after following your last recommendation. [quoted text clipped - 14 lines] > > Andy J Mart, Oh and I thought that was the answer this time ... Sorry my friend, I've checked and all is in order on that front. Could it be I have stumped the experts ? Or is it just I have a defective PC ? Any other suggestions anyone ? Thanks in advance, Andy A quick recap, if I may;_ Symptoms are 1) Internet browsing and email are OK when using an Ethernet connection on the machine, in Win ME 2) Internet browsing is OK, 3) email is fubarred using a wireless Network card on the same machine in ME. - whether using OE or Thunderbird 1) just about rules out Winsock problems and proxies - but not firewalls or misdirections of some kind 2) pretty much rules out hardware problems unless it's either the wireless side of the router, or the wireless card 3) just about rules it out of being an IE/OE problem Therefore is almost certainly a software problem between the output from OE/TB and the modem, which would imply that it's either a firewall problem or a misconfiguration of the router or card - and I would be inclined to believe the latter. Power down and remove the card Boot to Safe Mode, and open Device Manager Remove ALL devices relating to the Wireless network card Remove ALL entries in the 'Other devices' branch if present Remove ALL flagged entries Reboot to Normal Mode Close Device Manager and Uninstall the control software for the card Shut down, then reinstall the card per manufacturer's instructions (Did you ever have Norton or ZoneAlarm installed on this PC? - both are renowned for causing problems after uninstalling) SignatureNoel Paton (MS-MVP 2002-2006, Windows) Nil Carborundum Illegitemi http://www.crashfixpc.com/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's > Mart, > [quoted text clipped - 10 lines] > > Andy |
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