Printer communication error

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mal - 28 Feb 2004 01:50 GMT

I have been printing with my Epson C20UX printer for 18
months. I suddenly am consistently getting a communication
error message when trying to print. at the same time the
computer indicates that the print job is progressing
despite no activity. Nothing else has changed. Printer
works with another computer. Old Lexmark printer also not
communicating, attached to a different port. Printer
troubleshooter no help. NOTE - also getting message at
startup - Invalid BackWeb application id 7288971. Not sure
if this is related.
Any suggestions please?

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Mary Sauer - 28 Feb 2004 15:59 GMT

This is an auto-update facility used by various parties - including Compaq, HP,
McAfee at one time, and I am sure many others. If you have Kodak Easyshare...
The home web site is
http://www.backweb.com/.

This very thorough article will help explain the 5 categories of spyware (Backweb
qualifies, btw) ...
http://www.consumerwebwatch.org/news/articles/spyware_categories.htm
I cannot find a reference to your printer on the Epsom site.

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Mary Sauer MS MVP
http://office.microsoft.com/clipart/
http://www.mvps.org/msauer/getting_started.htm
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> I have been printing with my Epson C20UX printer for 18
> months. I suddenly am consistently getting a communication
[quoted text clipped - 7 lines]
> if this is related.
> Any suggestions please?

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