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Windows Forum / Windows Me / Printing and Faxing / February 2004problem printing w/ Lexmark X5150
I use Microsoft ME, and have an all-in-one Lexmark X5150, with a USB cord, and the USB was pre-installed on my computer, which is an e-machines. I've tried uninstalling and reinstalling the printer numerous times, and using both a USB 1.0 and 2.0 cord. neither helps. I can scan to the computer, but I can't print. I get a print out directly from the printer when I put the printer cartridges in. But I can't even do a test page from the computer. When i try to print something, the computer thinks it is sending it to the printer and doesn't give me any error message, but the printing job never gets to the printer. I did notice when I check on printer status thru the lexmark software that it says the printer is "output to file" instead of to printer. The lexmark techs were absolutely no help, and said the problem must be with my computer, which is quite possible, but what is it? Anyone have a clue? I'm about ready to return this printer. Print to file means that the data is not sent to the printer. It needs to be changed. If you are unhappy with Lexmarks customer service/help, by all means take the printer back. > I use Microsoft ME, and have an all-in-one Lexmark X5150, > with a USB cord, and the USB was pre-installed on my [quoted text clipped - 13 lines] > computer, which is quite possible, but what is it? Anyone > have a clue? I'm about ready to return this printer. I agree on the taking back response. If I don't get this printer working by this weekend, I probably will. I had a feeling the output to file message meant it wasn't going to printer, but I can't figure out how to change it. Do you have an idea? Thanks! >-----Original Message----- >Print to file means that the data is not sent to the printer. It needs to be [quoted text clipped - 22 lines] > >. Temperance Start|Settings|Printers - select your Printer, and r-click - select Properties. click on the Details tab There should be a drop-down box labelled 'Print to the following port:' - what does that say? click on the down arrow at the right of the box - that should give you the list of ports available for the printer - one of them should be named USB- <whatever> - highlight/select that one, and then click Apply, and OK See if that turns the trick!  SignatureNoel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's > I agree on the taking back response. If I don't get this > printer working by this weekend, I probably will. I had a [quoted text clipped - 38 lines] > > > >. Believe it or not, I've tried that too. It does say USB, but specifically, it says "usb001 (unknown local printer)". I'm wondering if the fact that it says "unknown local printer" makes a difference. I'm also wondering if this particular computer (emachines) or the OS (Windows ME), or even the combination of the two, has some sort of problem with a UBS port. The computer thinks it is communicating with the printer, but nothing happens with the printer, and the status is "output to file". I've about had it with this thing, but I'm thinking whatever the problem is, if it is with the UBS port, then I'll have that problem regardless of what type of printer I have, and may have to get a new computer (it is extremely out of date, in computer time, I got it in 2000). Does any one know another way to change the "output to file", or if there have been problems with either emachines from the year 2000, or OS Windows ME in relation to USB ports? >-----Original Message----- >Temperance [quoted text clipped - 53 lines] > >. Temperance - you need to reinstall the printer drivers. First disconnect the printer then uninstall the drivers/programs from Add/Remove Programs Then Remove the drivers from Device Manager Then Reboot - and install the Software again - following the manufacturer's instructions completely. SignatureNoel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's > Believe it or not, I've tried that too. It does say USB, > but specifically, it says "usb001 (unknown local [quoted text clipped - 90 lines] > > > >. Noel, you are now the official forever love of my life!!!! THANK YOU THANK YOU THANK YOU!!!! I've been working on this problem for 2 weeks now, worked with Lexmark techs for hours (not to mention the hold time on the phone), looked at both lexmark.com and the emachines web sites (I have an etower 566i2), and nothing to help me. After looking at this board, I saw a note about trying a USB 1.0 instead of 2.0 chord, so that plus your help, and I was able to get my printer to print, and correctly communicated to and from my computer. I was ready to bring a sledge hammer to both the printer and computer! THANK YOU! This Microsoft board is a life saver! From now on, this is the first place I'm coming to if I ever have any future problems with my computer or it's components! YOU ROCK!! >-----Original Message----- >Temperance - you need to reinstall the printer drivers. [quoted text clipped - 100 lines] > >. I take it the thing works, then?<g> Your experiences with the Lexmark are about par for the course - they seem to be the most inept bunch of driver-writers imaginable. Expect to have to reinstall the drivers every month or so, as they're not likely to be stable:( As far as their Tech 'Support' goes - I'm just surprised they didn't try to get you to reformat and reinstall the OS (it's usually around the second thing they suggest, from what I hear). Whatever - I'm glad it worked for you, Good Luck SignatureNoel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's > Noel, you are now the official forever love of my > life!!!! THANK YOU THANK YOU THANK YOU!!!! I've been [quoted text clipped - 140 lines] > > > >. Yeah, it works great! Thanks! I've already spread the word to folks I know to stay away from Lexmark. Like you said, the tech support leaves much to be desired. >-----Original Message----- >I take it the thing works, then?<g> [quoted text clipped - 156 lines] > >. Oh if only we could educate the whole world! :-) Cari www.coribright.com >I take it the thing works, then?<g> > Your experiences with the Lexmark are about par for the course - they seem [quoted text clipped - 9 lines] > > Good Luck Hiya! long time no talk!:( SignatureNoel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's > Oh if only we could educate the whole world! > [quoted text clipped - 16 lines] > > > > Good Luck I'm too busy fixing Lexmark printers in XP!!!!!!!!!!!! Cari > Hiya! long time no talk!:( - makes sense ! I can cope with most of the Lexmark problems here - it's the others I have difficulty with!<g> SignatureNoel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's > I'm too busy fixing Lexmark printers in XP!!!!!!!!!!!! > > Cari > > > Hiya! long time no talk!:( |
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