Hello,

I am hoping someone can help me...

I have a HP DeskJet 5150 USB printer that refuses to
print on the first print task demanded. I have to cancel
the print job or kill (CTRL-ALT-DEL) the Windows Me print
spooler and sent a new print command. The printout then
works properly. All subsequent print jobs are correctly
executed until a reboot is issued.

I have corresponded with HP Total Care for the last 2
weeks without a solution. At last they have told me that
it is most likely a Microsoft Windows Millenium problem
and I shoud contact Microsoft.

We have tried printing directly to the printer with the
RAW option, using a generic DeskJet 550C printer,
changing the USB port types, installing a new USB card,
uninstalling/resinstalling the HP Deskjet 5150 drivers,
performing a clean boot (without drivers loaded on
startup), etc. All without a result. The printer/drivers
work properly on other computers running Windows Me here
in the shop. Only the client's computer refuses to print
the first job asked.

Therefore, I believe that the problem lies in the Windows
Me Printing subsystems. I was wondering is there a quick
and easy way to delete everything handeling the printing
on this operating system and have it reinstall from the
original Windows Me CD?

Thank you,
Scott
Computer technician.