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Windows Forum / Windows Me / Printing and Faxing / June 2004

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Windows Me & Canon BJC-2100 printing problem

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Vince Riley - 19 Jun 2004 15:17 GMT
I recently have a problem with my Canon BJC-2100 printer,
in that the printhead cartridge system became clogged. I
paid $55 for a new printhead cartridge, put it in my
printer, and began to get the error message "There was an
error writing to USBPRN01 for the printer(Canon BJC-2100);
Invalid access to memory location." I had no such problem
in the previous four years. I can't even print a test page.

I have uninstalled and reinstalled the printer material
from Canon and/or from Microsoft at least 6 times, but have
had no improvement.  I took my printer to a
Canon-recommended repair shop, which charged me $30 for
diagnostic tests to tell me the printer was OK, and that
the problem must be in my [Gateway] computer with my
software. Whenever I go through the "Windows Help and
Support" routine, I am told to contact the manufacturer.
"PC-Doctor for Windows" tells me everything is OK.  Can
anyone help me get my printer going?  Thanks...
Vince Riley 2nd request for Hekp - 24 Jun 2004 22:03 GMT
It has been a week since  I sent in my request for help
with  re-setting my Canon BJC 2100 printer, which keeps
sending me an error message, "Invalid access to memory
location."  Can someone please help me?
>-----Original Message-----
>I recently have a problem with my Canon BJC-2100 printer,
[quoted text clipped - 16 lines]
>anyone help me get my printer going?  Thanks...
>.
Noel Paton - 24 Jun 2004 22:45 GMT
Vince
Try this
Power the system down and unplug the printer from the USB port
Reboot to Safe Mode
Open Device Manager
Remove ALL printers
Remove ALL devices in the 'Other Devices' branch, if present
Remove ALL error-flagged devices
Remove ALL USB ports
Remove ALL USB controllers
Reboot to Normal Mode, and allow Windows to reinstall the USB ports.
Reboot
now plug in the printer, and wait for it to be recognised and installed
Reboot again
Now try printing the test page

See if that helps

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Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/features/2001/Mar01/Mar27pmvp.asp

> It has been a week since  I sent in my request for help
> with  re-setting my Canon BJC 2100 printer, which keeps
[quoted text clipped - 20 lines]
> >anyone help me get my printer going?  Thanks...
> >.
 
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