Good afternoon.
Can somebody please help me. I have an Epson Stylus C46 printer installed on
my IBM laptop currently running with WinME. This weekend when I tried to
print something via usual USB port connection I got a blue screen saying: -
"An error has occured Error 0E:0028:C002BD0E Press any key to continue or
press Ctrl-Alt-Del to restart your computer".
If I press any key to continue my laptop hangs and if I reboot instead it
does not shut down properly. I do manage to get my laptop back up and running
again, but when I try to uninstall the printer with the aim of reinstalling
it again to correct this error, I actually get the same error message!!
I have searched the Microsoft website for hints on this error code, but
cannot find any. Can somebody tell me what I need to do step by step to
correct this error as I am a bit of a novice I'm afraid!! Many thanks and
regards, Steve B.
Such errors are usually caused by driver conflicts - often the Video
drivers....
try this:-
Reboot to Safe Mode
Open Device Manager
Remove ALL Display Adapters
Remove ALL Monitors
Reboot to Normal Mode - Windows will reinstall the required drivers -
hopefully curing your problem.

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Noel Paton (MS-MVP 2002-2006, Windows)
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> Good afternoon.
> Can somebody please help me. I have an Epson Stylus C46 printer installed
[quoted text clipped - 14 lines]
> correct this error as I am a bit of a novice I'm afraid!! Many thanks and
> regards, Steve B.
Steve B. - 08 May 2006 13:17 GMT
Many thanks for that. I shall try it when I get home tonight (at work at the
moment). Can you tell me how to boot up my computer to run in Safe Mode when
I switch it on?
> Such errors are usually caused by driver conflicts - often the Video
> drivers....
[quoted text clipped - 24 lines]
> > correct this error as I am a bit of a novice I'm afraid!! Many thanks and
> > regards, Steve B.
Noel Paton - 08 May 2006 13:35 GMT
look here for instructions (they say it better than I can! :))
http://support.microsoft.com/kb/180902/
(Ignore Method 4 - it won't work in ME)

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Noel Paton (MS-MVP 2002-2006, Windows)
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> Many thanks for that. I shall try it when I get home tonight (at work at
> the
[quoted text clipped - 35 lines]
>> > and
>> > regards, Steve B.
Steve B. - 08 May 2006 13:51 GMT
Many thanks for all your help Noel. I shall try it tonight and get back to
you guys if I have any further problems.
> look here for instructions (they say it better than I can! :))
> http://support.microsoft.com/kb/180902/
[quoted text clipped - 38 lines]
> >> > and
> >> > regards, Steve B.
Noel Paton - 08 May 2006 13:55 GMT
Good Luck

Signature
Noel Paton (MS-MVP 2002-2006, Windows)
Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm
http://tinyurl.com/6oztj
Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
> Many thanks for all your help Noel. I shall try it tonight and get back to
> you guys if I have any further problems.
[quoted text clipped - 50 lines]
>> >> > and
>> >> > regards, Steve B.