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Windows Forum / Windows Me / Printing and Faxing / August 2003

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Jim Gesser - 25 Aug 2003 19:09 GMT
I have installed a Lexmark x73 printer to my Gateway PC
with Windows ME. During the process of installing the PC
would hang with msgsrv32 (not responding) locking up the
PC. I have read various reasons for this message and have
tried all things metioned. If I disconect the printer from
the PC then disconect the printer from the electric and
reconnect all starts working (for awhile). The system
eventualy locks up and is cleared by repeating the printer
disconnect from the electric and then plugging the printer
back in. This is becoming very inconvienet. Any and all
ideas and possible solutions will be gratefull. This PC is
for daughter at College and she needs to have a stable
system. I am hoping to be able to resolve this issue as we
do not have excess money to replace this system. I am also
requeting information from LexMark.

Thank You Jim
Mike M - 25 Aug 2003 20:02 GMT
Your problem would appear to lie with your printer's drivers.  Check whether
more recent drivers are available than those you are using.  Have you tried
uninstalling your printer and drivers and then going through the installation
again?
Signature

Mike Maltby MS-MVP
mcmaltby@hotmail.com

> I have installed a Lexmark x73 printer to my Gateway PC
> with Windows ME. During the process of installing the PC
[quoted text clipped - 13 lines]
>
> Thank You Jim
Jim - 25 Aug 2003 20:44 GMT
I downloaded the most recent ME driver version (last Tues)
This is when the problem started. I attempted to install
with the directiond given by LexMark. I then attemted to
install with the Install wizard. Had found an article that
some music program my daughter had installed may be the
culprit I uninstalled. The process got to the point where
the system was constintly locking up (this was before I
had realized that by disconecting the printer would
resolve the issue of lock ups). I did a reinstall of
Windows ME loading only the applications needed not all
the ones supplied when purchased. I downloaded the current
driver for the printer had the Install wizard intall.
During the process thesystem locked again msgsrv32 (not
responding) I unplugged from the USB port the sysem
responded. I plugged the USB back in and again it locked.
I then unplugged the printer from the AC outlet and
plugged it into a differnt outlet and the system
recovered. I then changed the settings of the Power
manager to be off ( I would have to run through again to
see what I had changed. All worked fine for one day. My
daughter is now at college and experincing the problem
again. I am not sure if the power setting has changed. I
just read someone else having a problem with changing the
power management setting and the change not staying after
a shutdown so I will have my daughter check the settings
if I can rember how I did it the first time (had the PC
infront of me at the time) Hopefully I will be able to
walk her through it.

Thank you for a quik response

Jim  

>-----Original Message-----
>Your problem would appear to lie with your printer's drivers.  Check whether
[quoted text clipped - 21 lines]
>
>.
 
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