Windows ME Setup Error

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Timbo - 29 Oct 2003 23:16 GMT

What does it mean when I get the following error?

SUWIN caused a general protection fault in module VERX.DLL

And what can I do to fix it? Thanks!

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Mike M - 29 Oct 2003 23:28 GMT

VERX.DLL error
You appear to be attempting to reinstall Win Me over a system where a version
of Windows Media Player 9 had previously been installed without having first
removed it - not easy I know. Boot to DOS using a floppy and delete or rename
the file WMPLOC.DLL in the windows\system folder and then try reinstalling Win
Me. This should work and now allow you to reinstall Win Me although you may
well have some problems with WMP.

It is also possible that you had installed IE6 and this also needs to be
uninstalled before (re-)installing Win Me. If this is the case you might want
to have a look at MS KB 312451 - "How to Remove Internet Explorer 6 by
Reinstalling Windows" (http://support.microsoft.com?kbid=312451) and also KB
293907 - "How to Uninstall Internet Explorer 6"
(http://support.microsoft.com/?kbid=293907).

If it is now too late to remove IE6 and after completing your re-install you
have problems due to the resulting version soup between the version of IE5.5
included in the Win Me setup and IE6 please post back and I or someone else
can give some guidance as to how best to proceed.
--
Mike Maltby MS-MVP
mcmaltby@hotmail.com

> What does it mean when I get the following error?
>
> SUWIN caused a general protection fault in module VERX.DLL
>
> And what can I do to fix it? Thanks!

Reply to this Message

anonymous@discussions.microsoft.com - 30 Oct 2003 01:44 GMT

Thanks Mike,

That did the trick. Appreciate your help.

Timbo

>-----Original Message-----
>VERX.DLL error
[quoted text clipped - 27 lines]
>
>.

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Mike M - 30 Oct 2003 04:40 GMT

Timbo,

Thanks for the feedback. Glad to have been of some help.

Cheers,

Signature

Mike

anonymous@discussions.microsoft.com <anonymous@discussions.microsoft.com>
wrote:

> Thanks Mike,
>
> That did the trick. Appreciate your help.

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Voc?tional? & Technic?l? Educ?tion? - 30 Oct 2003 01:48 GMT

You may want to use FDISK & Format if the errors do not go away and keeps
you from completing the ME install - Why didn't I think of that...?

Best regards, Jeff @ VoTecEdu@msn.com
"Imagination...is the irrepressible revolutionist."

* New! Eliminate pop-up ads *
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> What does it mean when I get the following error?
>
> SUWIN caused a general protection fault in module VERX.DLL
>
> And what can I do to fix it? Thanks!

Reply to this Message