You'd be better off fixing your problem - often this type of problem is not
fixed by a reinstall.
If you're set on a reinstall - look here for instructions on an over-the-top
reinstall
http://www.btinternet.com/~winnoel/reinME.htm

Signature
Noel Paton (MS-MVP 2002-2004, Win9x)
Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
Season's Greetings to one and all!
Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
> I've been told that to install frequent freeze-up problems
> I need to re-install Windows ME. Problem: I've got the
> upgrade only, and I don't have the CD or product code
> anymore. All I've got is the "Certificate of
> Authenticity" from the label. Do I have a prayer of re-
> installing?