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Windows Forum / Windows Me / Software / June 2008

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'USBNTMAP.SYS' and 'USBSTOR.SYS' not found

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ScarlemsFinest - 19 Apr 2006 00:07 GMT
I am trying to use my memory stick in my USB but it is not letting me use it
because the following files are not found. Is there anyway to download these
files???
Mart - 19 Apr 2006 00:21 GMT
When it asks for usbntmap.sys and usbstor.sys files, you need to browse
(navigate) to the C:Windows\Options\Instal or CABS folder, where there
*should* be a complete copy of your WinMe Setup files and the installation
of the USB files should then continue.

(The folder which you should be looking for [Instal or CABS] is the one
containing a whole series of .cab files - including BASE2.CAB which contains
the two required files.)

Mart

>I am trying to use my memory stick in my USB but it is not letting me use
>it
> because the following files are not found. Is there anyway to download
> these
> files???
ScarlemsFinest - 19 Apr 2006 00:35 GMT
Mart, u r the best, thanks for the help, everything's solved. Thanks again!!!

> When it asks for usbntmap.sys and usbstor.sys files, you need to browse
> (navigate) to the C:Windows\Options\Instal or CABS folder, where there
[quoted text clipped - 12 lines]
> > these
> > files???
Mart - 19 Apr 2006 00:53 GMT
You're welcome SF - glad it worked for you and thanks for the confirmation.

Mart

> Mart, u r the best, thanks for the help, everything's solved. Thanks
> again!!!
[quoted text clipped - 18 lines]
>> > these
>> > files???
Debbie - 24 Aug 2007 20:00 GMT
> When it asks for usbntmap.sys and usbstor.sys files, you need to browse
> (navigate) to the C:Windows\Options\Instal or CABS folder, where there
[quoted text clipped - 12 lines]
> > these
> > files???
Mart - 24 Aug 2007 23:32 GMT
You're quite right Debbie, I did write it - on 19th of April 2006 to be
precise - and "ScarlemsFinest" replied :-

> Mart, u r the best, thanks for the help, everything's solved. Thanks
> again!!!

Hope that helps.

Mart

>> When it asks for usbntmap.sys and usbstor.sys files, you need to browse
>> (navigate) to the C:Windows\Options\Instal or CABS folder, where there
[quoted text clipped - 15 lines]
>> > these
>> > files???
Nancy - 18 May 2008 17:54 GMT
I have taken these steps, and it said I had successfully installed the
hardware (USB 2.0 Flash Drive), but it does not show up as an available drive
in My Computer.

> When it asks for usbntmap.sys and usbstor.sys files, you need to browse
> (navigate) to the C:Windows\Options\Instal or CABS folder, where there
[quoted text clipped - 12 lines]
> > these
> > files???
Mart - 18 May 2008 19:04 GMT
Jeepers! Nancy, wherever did you dig that thread from - it's over two years
old.

Firstly, although your USB Flash Drive is USB 2.0, it will only perform at
USB 1.x speeds as the WinMe drivers mentioned are for USB 1.x only. You will
need extra hardware AND drivers (associated with that hardware) for it to
work at USB 2.0 speeds under WinMe.

However, back to your prime issue - drive not showing. Are you sure that the
memory stick was properly formatted (Does it work [is it recognised] on
another (e.g. XP) machine?)

Also, take a look in Device Manager and see if any USB devices (or errors)
are shown there.

Do you have TweakUI installed? If so, you *may* have set a restriction on
the available drive letters.

Perhaps you might wish to try this little MS utility for checking-out your
USB stuff. If you have a copy of the Win98 CD, then see the following URL
and try the usbview.exe on the CD. (NB It's not on the WinME CD - but see
below)
"How to Use the Windows 98 USB Device Viewer Utility"
http://support.microsoft.com/default.aspx?scid=kb;en-us;272584

You can download usbview.exe from MS at:
ftp://ftp.microsoft.com/services/technet/samples/ps/win98/reskit/DIAGNOSE/USBVIEW.EXE

Alternatively, it still seems to be available from :-
http://www.srigc.com/softdl.htm
You'll find it about 2/3 rds down the page

If all this fails, try a System Restore and roll-back to before you first
plugged-in your USB stick. Then start over and make an exact note of all
screen reports.

HTH and good luck

Mart

>I have taken these steps, and it said I had successfully installed the
> hardware (USB 2.0 Flash Drive), but it does not show up as an available
[quoted text clipped - 20 lines]
>> > these
>> > files???
Mike M - 18 May 2008 19:19 GMT
In addition to Mart's suggestions if the flash drive appears in the Device
Manager but doesn't show in Windows Explorer check that the USB Flash
Drive is formatted as either FAT or FAT32 and hasn't been formatted as
NTFS.
Signature

Mike Maltby
mike.maltby@gmail.com

> Jeepers! Nancy, wherever did you dig that thread from - it's over two
> years old.
[quoted text clipped - 60 lines]
>>>> download these
>>>> files???
Mart - 18 May 2008 20:29 GMT
Mike, that thought did go thru' my mind when I mentioned XP <g>

Mart

> In addition to Mart's suggestions if the flash drive appears in the Device
> Manager but doesn't show in Windows Explorer check that the USB Flash
> Drive is formatted as either FAT or FAT32 and hasn't been formatted as
> NTFS.
Mike M - 18 May 2008 22:51 GMT
> Mike, that thought did go thru' my mind when I mentioned XP <g>

Mart, and it was your reference to XP ...  <vbg>
Signature

Mike

Mart - 19 May 2008 01:40 GMT
Yes Mike, I know and I nearly chopped my fingers off when I realised - the
spectre of a 'simple solution' - or at least a description of its
implementation - could have ended up as a multi-page tome. XP just isn't
interested <g>

Mart

>> Mike, that thought did go thru' my mind when I mentioned XP <g>
>
> Mart, and it was your reference to XP ...  <vbg>
Nancy - 18 May 2008 23:59 GMT
Thanks to you both for your suggestions.  Unfortunately, none of this really
did the trick, but I discovered by accident that my computer recognized the
flash drive after I rebooted without removing it -- go figure!  I was just
trying to pull a music folder off an old machine, and I finally succeeded, so
no need to try further to resolve the problem, but I appreciate your support
just the same.

Nancy

> Mike, that thought did go thru' my mind when I mentioned XP <g>
>
[quoted text clipped - 4 lines]
> > Drive is formatted as either FAT or FAT32 and hasn't been formatted as
> > NTFS.
Mart - 19 May 2008 01:25 GMT
Hmm.. not exactly unheard of. Sometimes WinMe can be somewhat 'sluggish' in
enumerating (recognising) certain USB devices for the first time and a
re-boot has been known to help kick it where it needs to.

Anyway, well done Nancy, I'm pleased you've now got yourself sorted out and
thanks for the feedback - enjoy your music.

Mart

> Thanks to you both for your suggestions.  Unfortunately, none of this
> really
[quoted text clipped - 18 lines]
>> > Drive is formatted as either FAT or FAT32 and hasn't been formatted as
>> > NTFS.
DLSmith29 - 21 Jun 2008 21:33 GMT
It was exactly what I needed, too!

> When it asks for usbntmap.sys and usbstor.sys files, you need to browse
> (navigate) to the C:Windows\Options\Instal or CABS folder, where there
[quoted text clipped - 12 lines]
> > these
> > files???
Mart - 21 Jun 2008 21:49 GMT
In which case, I guess that you mean the solution worked ok for you, also.
Thanks for the feedback.

Mart

> It was exactly what I needed, too!
>
[quoted text clipped - 17 lines]
>> > these
>> > files???
Noel Paton - 19 Apr 2006 00:32 GMT
To quote Mike M....
usbntmap.sys is with most other usb related files in the "cab" files in the
Win9x folder on the Win Me CD and/or in a sub-folder of Windows\Options and
not directly visible in Explorer.  Look for the folder containing the file
BASE2.CAB.  When the installer asks for files point it towards the folder
containing the cab files.

See MS  KB 265371 - "How to Extract and Replace a Protected File in Windows
Me" (http://support.microsoft.com?kbid=265371) for details of how to
manually
extract files from the cab set.  Alternatively use MSConfig |
General | Extract File... and follow the prompts to extract a new copy of
the
required files to your windows\system32\drivers folder .  Most USB related
files can be found in  BASE2.CAB although some are located in other cabs.

Alternatively you could visit
http://www.usb-drivers.com/drivers/63/63237.htm
and download usb-WinMe.exe which contains WinMe's usb related files.
Extract
the files you want and put them in windows\system32\drivers.

Signature

Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

>I am trying to use my memory stick in my USB but it is not letting me use
>it
> because the following files are not found. Is there anyway to download
> these
> files???
doublesteel - 03 Nov 2007 23:35 GMT
> I am trying to use my memory stick in my USB but it is not letting me use it
> because the following files are not found. Is there anyway to download these
> files???
Heather - 04 Nov 2007 04:03 GMT
They are very probably in one of the CAB folders on your WindowsME, but
mine is down at the moment and I can't help you.  Wait until the gurus
in England arise and they will know which one.  I ran into the same
problem with my camera, so I do know they are there.

Cheers.....Heather

>> I am trying to use my memory stick in my USB but it is not letting me
>> use it
>> because the following files are not found. Is there anyway to
>> download these
>> files???
Mart - 04 Nov 2007 09:04 GMT
If this is causing "doublesteel" a problem, then here is a copy of my
original reply to "ScarlemsFinest" from w-a-y back (April 2006) :-

"When it asks for usbntmap.sys and usbstor.sys files, you need to browse
(navigate) to the C:Windows\Options\Instal or CABS folder, where there
*should* be a complete copy of your WinMe Setup files and the installation
of the USB files should then continue."

Mart

> They are very probably in one of the CAB folders on your WindowsME, but
> mine is down at the moment and I can't help you.  Wait until the gurus in
[quoted text clipped - 8 lines]
>>> these
>>> files???
Tommy Tjahjono - 22 Nov 2007 05:10 GMT
On 11/4/07 4:04 PM, in article uNeT6GsHIHA.3768@TK2MSFTNGP06.phx.gbl, "Mart"
<martNoSpam@nospam.nospam> wrote:

> If this is causing "doublesteel" a problem, then here is a copy of my
> original reply to "ScarlemsFinest" from w-a-y back (April 2006) :-
[quoted text clipped - 18 lines]
>>>> these
>>>> files???
 
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