Need info about autoexec.bat to solve problem with McAfee antivirus

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S Norman - 30 Jun 2003 16:30 GMT

My PC froze while I was downloading an update of McAfee
virus defintion files. My PC now freezes when I start
Windows unless I start it in Safe mode, which bypasses the
Virus scan that runs automatically at setup.

McAfee help document 68925 appeared to describe my
problem. To resolve it, the document said to open Windows
in Safe Mode, run sysedit, and then make a modification on
the autoexec.bat screen. I was supposed to find a line
that dealt with running the antivirus program (beginning
C:\Progra~1\Common~1\networ~1\viruss~1 etc.) and then make
a change in that line.

The problem is that I can't find a line in the
autoexec.bat window that even remotely resembles that line.

The PC tries to run the antivirus program at startup
because the McAfee virus scan symbol appears on the screen
just before the system freezes.

Can anyone help me figure out why I can't find the line I
need to change and what I can do next? Thanks.

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Noel Paton - 30 Jun 2003 17:07 GMT

To add to Mike's comments....
You can use the MSCONFIG utility to change the startup behaviour.

From Safe Mode - or Normal Mode.
Start|Run , and type MSCONFIG - click OK
Click on the Startup tab, and UNcheck any items related to McAfee
click on APPLY, and OK - windows will reboot, and you should be able to do
whatever you need to.

I would suggest uninstalling and reinstalling McAfee (or uninstalling it and
getting a decent one!)

HTH

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Noel Paton (MS-MVP 2002-2003, Win9x)

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> My PC froze while I was downloading an update of McAfee
> virus defintion files. My PC now freezes when I start
[quoted text clipped - 18 lines]
> Can anyone help me figure out why I can't find the line I
> need to change and what I can do next? Thanks.

Reply to this Message

S Norman - 30 Jun 2003 20:08 GMT

Thanks. I'll give it a try when I get home. I purchased
the Virus software from McAfee online and downloaded it,
so I'm not sure I know how to reinstall it if I uninstall
it. But I can't at least keep it from running and locking
my machine.

I appreciate your giving me some helpful advice instead of
just criticizing McAfee.

>-----Original Message-----
>To add to Mike's comments....
[quoted text clipped - 35 lines]
>
>.

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Noel Paton - 30 Jun 2003 20:16 GMT

Believe me - the temptation was there!(and what Mike said was perfectly
true, BTW)

Good Luck

Signature

Noel Paton (MS-MVP 2002-2003, Win9x)

Nil Carborundum Illegitemi
Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

> Thanks. I'll give it a try when I get home. I purchased
> the Virus software from McAfee online and downloaded it,
[quoted text clipped - 57 lines]
> >
> >.

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