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Windows Forum / Windows Me / System Tools / May 2004

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explorer error

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Kenzo - 01 Jun 2004 00:27 GMT
A minute or two after my desktop loads, i get one of the
two following error messages:  
EXPLORER has caused an error in .....

---EXPLORER caused an invalid page fault in
module ~8968768289.TMP at 017f:022f3a6a.
---EXPLORER caused an invalid page fault in
module KERNEL32.DLL at 017f:bff8e1ad.  

EXPLORER WILL NOW CLOSE.

It also says "If you continue to experience problems, try
restarting your computer."
I've done this now a few dozen times and it's just
frustrating me.  I'll get one message or the other every
single time.  If i click on "Close" then the whole desktop
disappears. I would appreciate any help that anyone out
there can give me.  Thank you!
Mike M - 01 Jun 2004 00:39 GMT
> ---EXPLORER caused an invalid page fault in
> module ~8968768289.TMP at 017f:022f3a6a.

Such a message is an indication that your PC is host to some unwanted malware.
Check your system using your preferred antivirus application making sure first
that you are using an updated current set of viral reference signatures.

This would be a good time to download yourself a copy of the free Ad-Aware 6.0
from Lavasoft (http://www.lavasoftusa.com/software/adaware/) and also SpyBot
Search & Destroy (http://www.safer-networking.org/) and use them to check your
system for other commercial parasites remembering that they are only as good
as when you last updated their reference files.  I also use a program called
BHODemon (http://www.definitivesolutions.com/bhodemon.htm that checks for
unwanted Browser Help Objects and SpywareBlaster
(http://www.wilderssecurity.net/spywareblaster.html) which can help prevent
some parasites getting a grip on your PC.

Then  there is CWShredder
(http://www.zerosrealm.com/downloads/CWShredder.zip or
http://www.spywareinfo.com/~merijn/files/cwshredder.zip) which is the best way
of getting rid of the many forms of the CoolWebSearch hijacker details of
which can be found at http://www.spywareinfo.com/~merijn/cwschronicles.html
and also http://www.pestpatrol.com/pestinfo/c/cws.asp..

Finally if you still continue to experience problems download a copy of
HijackThis from (http://www.spywareinfo.com/~merijn/downloads.html).  Create a
folder called hijackthis on C: and copy the file you downloaded to that
folder.  Close as many applications as you can including all instances of
Internet Explorer and then run hijackthis.exe and post back the log, provided
that it isn't too long, to this thread, otherwise to the HijackThis Forum at
http://www.spywareinfo.com/forums/ and hopefully this will enable someone to
identify the cause of your problem.
--?
Mike Maltby MS-MVP
mcmaltby@hotmail.com

> A minute or two after my desktop loads, i get one of the
> two following error messages:
[quoted text clipped - 14 lines]
> disappears. I would appreciate any help that anyone out
> there can give me.  Thank you!
 
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