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Windows Forum / Windows Me / System Tools / June 2004Install/Uninstall
I need to uninstall Earthlink because the first install failed to include a dll file. But the Install/Uninstall window in empty. Help!!!! :-)) And why can't you do another install on top of the incompleted previous attempt? > I need to uninstall Earthlink because the first install > failed to include a dll file. > But the Install/Uninstall window in empty. > Help!!!! :-)) Hi Jerry - thank you for your reply. Two things: first - I did attempt a second install, and then got a run time error box pop up (I am sorry, but I closed the box before noting the details), second, I would like to solve the empty Install/Uninstall window problem as I will need it at some point in the future. >-----Original Message----- >And why can't you do another install on top of the incompleted previous [quoted text clipped - 6 lines] > >. You can try this or use System Restore to see if you can get a good Registry back. All Installed Programs May Not Be Displayed in the Add/Remove Programs Tool http://support.microsoft.com/?kbid=240348 I have fixed several of these recently for others. The problem will occur in these two situations: 1. The uninstall keyname for an application is greater than 63 characters. Solution: Rename the keyname. e.g. this is invalid [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\1234 567890123456789012345678901234567890123456789012345678901234] 2. The DisplayName for the key is greater than 63 characters. Solution: Shorten DisplayName e.g. this is invalid "DisplayName"="1234567890123456789012345678901234567890123456789012345678901 234" If you need a second opinion, export the key to a text file and email it to me. *** Note that the invalid entry that can cause this is not necessarily connected with the ones missing so you must check all entries. ....Alan - Alan Edwards MS MVP W95/98 Systems  SignatureNoel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's or http://www.microsoft.com/presspass/features/2001/Mar01/Mar27pmvp.asp > Hi Jerry - thank you for your reply. > Two things: [quoted text clipped - 16 lines] > > > >. Noel - thank you very much for the practical advice, and offer of help. I have made hard copies of your message, and the various MS Knowledge Base Articles, which I intend to study over the next two days. Tuesday or Wednesday hopefully will be light, and so I will address this problem when I have time and am relaxed. Thank you once again. Douglas. >-----Original Message----- >You can try this or use System Restore to see if you can get a good [quoted text clipped - 11 lines] >Solution: Rename the keyname. >e.g. this is invalid [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVers ion\Uninstall\1234 >567890123456789012345678901234567890123456789012345678901234] > [quoted text clipped - 36 lines] > >. The sooner you get to it the better - this problem can become irremediable if left too long. Good Luck SignatureNoel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's or http://www.microsoft.com/presspass/features/2001/Mar01/Mar27pmvp.asp > Noel - thank you very much for the practical advice, and > offer of help. [quoted text clipped - 83 lines] > > > >. Thanks once more Noel - and I hear you. The problem will not be neglected for a minute more than necessary. But I am very aware of my limited knowledge. And this tends to stress me. So to ensure I do not inadvertently commit a drastic error I want to read as much as I can, and then get to grips with the problem when I have no pressure of time. >-----Original Message----- >The sooner you get to it the better - this problem can become irremediable [quoted text clipped - 29 lines] >> >Solution: Rename the keyname. >> >e.g. this is invalid [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVers >> ion\Uninstall\1234 >> [quoted text clipped - 58 lines] > >. Makes sense to me - good luck! SignatureNoel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's or http://www.microsoft.com/presspass/features/2001/Mar01/Mar27pmvp.asp > Thanks once more Noel - and I hear you. > [quoted text clipped - 123 lines] > > > >. |
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