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Windows Forum / Windows Me / System Tools / October 2004SYSTEM RESTORE
Hi there, I am trying to use the system restore on my computer, ME. I go to Programs, Accessories, system tools, but there is no system restore option. I then go via the control panel, system, performance tab, file system, troubleshoot and then uncheck the disenable system restore and then restart my computer. When I turn the computer back on, I still can't access sytem restore and I find the "disenable system restore" box has been checked again. Any ideas? Thanks Michelle. Michelle, If you cannot uncheck the disable SR entry found at System | Performance | File System | Troubleshooting check the following: Do you have at least 300MB of free space on the drive containing your windows folder? Is the *StateMgr entry still present and checked in MSConfig | Startup? Is stmgr.exe running? You can check this using either a process monitor such as WinTop or TaskInfo or by using MSInfo32 (Start | Help & Support | System Information) and checking for stmgr.exe in the section Software Environment | Running Tasks. If all of the above are OK then I think that the best way forward would be to remove the _RESTORE folder and allow the state manager to rebuild the necessary control files which have probably become corrupted. Delete the folder as follows: a) Boot to DOS using a floppy. Do NOT choose "Minimal Boot" from the menu when booting from a floppy but rather choose "Start computer with (or without) CD-ROM support" otherwise the ATTRIB command will not be available. b) At the DOS A:\> prompt, type: ATTRIB -H -S -R C:\_RESTORE then REN C:\_RESTORE OLDREST c) Remove the floppy d) Reboot your PC e) Delete the folder C:\OLDREST f) Check that an automatic system restore checkpoint was created. g) Finally adjust the space allocated to the restore folder: System | Performance | File System | Hard Disk and adjust the restore slider to your preferred setting. A figure of 200MB is normally more than adequate for day to day use allowing perhaps a week of checkpoints to be available although increasing this to perhaps 400MB for a few days during periods of large installs such Microsoft Office is advisable. It might now be a good time to test that system restore is working correctly. You can do this by performing the following test. a) Create a shortcut on your desktop to a file. b) Create a manual checkpoint Could you create a checkpoint? c) Delete the shortcut d) Restore your PC to the checkpoint you created. Was the shortcut restored? Did you see any error messages? e) Reboot your PC Was the checkpoint retained?  SignatureMike Maltby MS-MVP [2001-2005] mcmaltby@hotmail.com > Hi there, > [quoted text clipped - 12 lines] > > Thanks Michelle. Hi there Mike Thanks for responding. I have checked my free space on the C Drive, which contains the Windows Folder and I have 30.5 GB. I have also looked for the stgmr.exe (folder) in Start/Help & Support/system information - software environment/running tasks and it is not there. So before I proceeded any further I wanted to check what the next stage would be. Many thanks for your help! Michelle. >-----Original Message----- >Michelle, [quoted text clipped - 63 lines] > >. Michelle, Your next stage is to read the rest of my post beyond the first couple of lines. <vbg> For example: Is the *StateMgr entry still present and checked in MSConfig | Startup? I suspect it might not as you say you can't see an entry (not a folder) for stmgr.exe in MSInfo32 section Software Environment | Running Tasks. How to proceed depends on what you see and cannot see so please go back and look for the *StateMgr entry in MSConfig. If missing or unchecked then we will know how next to proceed. If unchecked, check it, reboot and then try the quick test I mentioned at the end of my earlier post. If missing post back and I will tell you how to replace it. SignatureMike Maltby MS-MVP mcmaltby@hotmail.com > Hi there Mike > [quoted text clipped - 10 lines] > > Many thanks for your help! Hi there Mike Well I "checked" the StateMgr entry and rebooted computer. I then booted the computer with a floppy disk. It didn't give me the option of "Start computer with (or without CD- ROM support). I then typed in at the Dos A prompt the text you mentioned and it kept coming back invalid command (or something similar can't remember exact wording). Next I tried to find the folder C: OLDREST but couldn't. Now the last part of your email I didn't quite understand. How do I create a manual checkpoint? Kind regards, Michelle >-----Original Message----- >Michelle, [quoted text clipped - 31 lines] > >. Michelle. May I suggest you take this one stage at a time rather than jumping about through my earlier reply. For example if the *StateMgr entry was unchecked you should have checked it, rebooted and seen whether that fixed your problem. Did it? Did you check? You ask how to make a manual checkpoint. By using system restore which you can launch in a number of ways including: a) From the link in Help & Support b) From the link on the General tab of MSConfig (Start, Run, enter MSConfig and click OK), c) By entering C:\windows\system\rstrui.exe in the Start | Run box and clicking OK, or, d) By directly double clicking the file rstrui.exe (Use Windows Explorer, rstrui.exe is in the windows\system\restore folder). and e) From the link placed in the Start | Programs | Accessories | System Tools folder. If the link at e) is missing (your first post) you can make a new shortcut to place in the Accessories folder as follows: Using Explorer, browse to the file rstrui.exe in the windows\system\restore folder and create a shortcut to this file on your desktop. Rename the shortcut System Restore. Drag the shortcut to the Start button. Click Start and then drag the System Restore shortcut to the Programs | Accessories | System Tools folder. You mention that when booting from a floppy you saw no menu. In my original reply I should have said "Boot to DOS using a Win Me boot floppy". If you don't have a Win Me boot floppy you can make one for yourself as follows: Control Panel | Add/Remove Programs | Startup Disk and follow the prompts. If you get asked for the location of a "missing" file point the wizard towards your Win Me cab files which should be in either the windows\options\cabs or windows\options\install folder. Alternatively point to the Win9x folder on the Win Me CD. Specifically look for the file BASE2.CAB and then point the wizard at the folder containing base2.cab.. If you are unable to create a Win Me boot floppy you can download the image of a Win Me OEM boot disk from www.bootdisk.com. Download to your desktop, double click to run and follow the prompts to transfer the image to a floppy. Since you earlier mentioned that you were unable to execute the two DOS commands without error, no doubt due to the ATTRIB command being unavailable since you were not using a Win Me boot floppy, it comes as no surprise that you were unable to locate an OLDREST folder. :-) SignatureMike Maltby MS-MVP [2001-2005] mcmaltby@hotmail.com > Hi there Mike > [quoted text clipped - 11 lines] > Now the last part of your email I didn't quite understand. > How do I create a manual checkpoint? Hi there Mike, Thanks for your continued patience. OK I have gone back to the beginning. The StateMgr entry is still present and checked in MSConfig/Start-up. Is stmgr.exe running? No, I looked in Start/Help & Support/System Information. Then the section Software Environment/Running Tasks. It says: Name: stmgr.exe Path: c/windows/system/restore/stmgr/exe Version 4.90.0.2533 Size 60.27KB File Date: Not available But the good news is that if I go via, control panel, system, performance tab, file system, troubleshoot the disenable system restore box is unchecked, this was not happening before. It kept reverting back to being checked. But I still can't access the system restore application via accessories, system tools. Please could you let me know the next step, should I carry on and follow the rest of your original advice i.e. boot to dos with floppy etc. Thanks. Michelle. >-----Original Message----- >Michelle. [quoted text clipped - 66 lines] > >. Michelle, I'm sorry but I'm close to giving up as I am having difficulty in following what you are saying and suspect you are having the same problem in following my posts. I will give you two examples of why: I asked: Is stmgr.exe running? To which you reply: No, and then proceed to confirm that it is running by typing out the stmgr.exe entry under System Information | Software Environment | Running Tasks. So why did you type No when from the rest of your post the answer is Yes? Then you say: > But I still can't access the system restore application > via accessories, system tools. > > Please could you let me know the next step, Which could suggest that you didn't read my last post where I posted some of the many different ways you can use to launch system restore and also the steps to follow to replace the missing shortcut. I have pasted those details again below: If the link at e) is missing (your first post) you can make a new shortcut to place in the Accessories folder as follows: Using Explorer, browse to the file rstrui.exe in the windows\system\restore folder and create a shortcut to this file on your desktop. Rename the shortcut System Restore. Drag the shortcut to the Start button. Click Start and then drag the System Restore shortcut to the Programs | Accessories | System Tools folder. So how to proceed: 1) Recreate the missing System Restore shortcut. 2) Use that shortcut to check out system restore as follows: a) Create a shortcut on your desktop to a file. b) Create a manual checkpoint Could you create a checkpoint? c) Delete the shortcut d) Restore your PC to the checkpoint you created. Was the shortcut restored? Did you see any error messages? e) Reboot your PC Was the checkpoint retained? Best of luck. SignatureMike Maltby MS-MVP mcmaltby@hotmail.com anonymous@discussions.microsoft.com <anonymous@discussions.microsoft.com> wrote: > Hi there Mike, > [quoted text clipped - 29 lines] > on and follow the rest of your original advice i.e. boot > to dos with floppy etc. Hi there Mike You will be pleased to hear that I have successfully replaced the link to System Restore and it is now back in my Programs/Accessories/System Tools Folder. The reason I put in my last post to you that NO the stmgr.exe was not running because I incorrectly thought that when it said the File Date was not available, I thought it was not running - not being a computer expert of course. Thank you for your patience in helping me out - much appreciated. Michelle. >-----Original Message----- >Michelle, [quoted text clipped - 77 lines] > >. Michelle, Thanks for getting back so quickly. One last question if I may. Have you carried out the "quick test" I posted and if so did system restore work correctly? I hope so. <g> Regards and best wishes, SignatureMike Maltby MS-MVP [2001-2005] mcmaltby@hotmail.com anonymous@discussions.microsoft.com <anonymous@discussions.microsoft.com> wrote: > Hi there Mike > [quoted text clipped - 10 lines] > Thank you for your patience in helping me out - much > appreciated. No not yet, re the quick test, just dashing off to pick up son from school. Will try it later and report back. Thanks. Michelle. >-----Original Message----- >Michelle, [quoted text clipped - 21 lines] > >. anonymous@discussions.microsoft.com <anonymous@discussions.microsoft.com> wrote: > No not yet, re the quick test, just dashing off to pick up > son from school. Will try it later and report back. Ah, that suggests you are probably on the same side of the Atlantic as myself. :-) I look forward to reading your post in due course. Cheers, SignatureMike Ok, I got to the System Restore application. Choose Create a restore point, clicked next, typed in a restore point description, clicked next, then it came up with: System Restore is not able to create a restore point. Please restart the computer and then run System Restore again. Which I have done and same thing happening..... Michelle. >-----Original Message----- >anonymous@discussions.microsoft.com <anonymous@discussions.microsoft.com> [quoted text clipped - 9 lines] > >Cheers, Hi Mike Thanks for your help. It is becoming increasing difficult for me too, so let's call it a day. Michelle. >-----Original Message----- >anonymous@discussions.microsoft.com <anonymous@discussions.microsoft.com> [quoted text clipped - 9 lines] > >Cheers, Michelle, Your choice entirely. I've made a suggestion (the /makefirstrestorepoint command) and asked some questions to which I've had no response. I'm sorry you have chosen to call it a day but for this to work it does have to be a two way process so I will likewise move on. Cheers and best wishes for the future, Mike M anonymous@discussions.microsoft.com <anonymous@discussions.microsoft.com> wrote: > Hi Mike > > Thanks for your help. It is becoming increasing difficult > for me too, so let's call it a day. Mike, I did give you responses and was mindful of the fact that you said to take one step at a time, which I was therefore doing. Basically,you have to be a "computer expert" to understand where all the applications are that you are asking me to find. When I can't locate them straightaway and ask you for advice, you tone is rather tiresome. Perhaps Microsoft.com should state in their community groups that when one asks for advice, they should already know the behind the scenes workings of computers already... I will go elsewhere for advice, someone where they appreciate that not everyone knows every application on a computer.... Thanks. And by the way, the post that yourself and Noel made about "my track record" earlier, if you care to look you will find it, was rather rude! >-----Original Message----- >Michelle, [quoted text clipped - 17 lines] > >. Michelle, Two things: 1) You have never responded to my request for the size of the C:\_RESTORE folder. 2) You have never responded as to the success of otherwise of running C:\WINDOWS\SYSTEM\Restore\rstrui.exe /makefirstrestorepoint Instead you told me the size of the file explorer.exe. I then explained what I meant by using Explorer and went to some length in telling you how to do so and what you needed to do. Things you now appear unwilling to do. Regrettably instead it would appear that I have wasted a fair amount of my time in trying to help you. Would that be a fair comment or not? As for my exchange of posts with Noel where exactly was I rude. To aid you I have pasted that exchange below. I can only assume it was the <vbg> in my statement "At the moment we are having difficulty in getting past b) <vbg>" since everything else I posted was factual including "At the moment we are having difficulty in getting past b)" since this is still true and we are indeed having problem in creating a manual checkpoint on your system. I posted: Noel, Which would have been picked up when Michelle got around to step d) "d) Restore your PC to the checkpoint you created. Was the shortcut restored? Did you see any error messages?" At the moment we are having difficulty in getting past b) <vbg> However I only recall Michelle having mentioned the version of the file stmgr.exe rather than smgr.dll. As you know even with the broken version of smgr.dll Michelle should still be able to create a check point albeit a broken one that would fail at d). To which Noel responded: You are (as usual) correct, Mike - speed-reading has its disadvantages, sometimes. Carry on, regardless! <g> I then responded: Not certain about the "as usual" Noel. Having learned from earlier in this thread I'm just trying to take it along one step at a time. BTW are you familiar with scanreg /fix causing the various effects that Michelle reported? I don't recall it ever mentioning anything about searching for drivers or applications and would only expect to see desktop icons move if instead perhaps scanreg /restore was used and the registry rolled back a day or two. Noel's response did include the comment: With Michelle's track record so far, I wouldn't be at all surprised to find that she actually used /restore, rather than /fix (although where she may have got it from is anyone's guess?). SignatureMike Maltby MS-MVP Shell/User mcmaltby@hotmail.com anonymous@discussions.microsoft.com <anonymous@discussions.microsoft.com> wrote: > Mike, > [quoted text clipped - 19 lines] > about "my track record" earlier, if you care to look you > will find it, was rather rude! Mike, You fail to realise, I did give you responses and was mindful of the fact that you said to take one step at a time, which I was therefore doing. Basically,you have to be a "computer expert" to understand where all the applications are that you are asking me to find. When I can't locate them straightaway and ask you for advice, you tone is rather tiresome. Perhaps Microsoft.com should state in their community groups that when one asks for advice, they should already know the behind the scenes workings of computers already... I will go elsewhere for advice, someone where they appreciate that not everyone knows every application on a computer.... Thanks. And by the way, the post that yourself and Noel made about "my track record" earlier, if you care to look you will find it, was rather rude! >-----Original Message----- >Michelle, [quoted text clipped - 17 lines] > >. Hi there, back again. So I am now trying to carry out the quick test. Using your numbering below: 1. I have recreated the missing System Restore Shortcut i.e. I have made a new shortcut for System Restore in Programs / Accessories / System Tools. 2. a. I have created a shortcut on my desktop as follows: Right click / New / Shortcut / Command Line / Browse / then I selected one of my documents? Is that ok? 2. b. Create a manual checkpoint - now how do I do that? Thanks in advance Michelle. >-----Original Message----- >Michelle, [quoted text clipped - 21 lines] > >. Michelle, > Is that ok? Yes, it is the actual shortcut you are going to delete and then use system restore to replace, not the target which is irrelevant for this test. > 2. b. Create a manual checkpoint - now how do I do that? By clicking that link you so carefully made earlier and following the prompts, the first of which is to decide whether you with to restore your computer to an earlier time or to create a restore point. Choose the latter. :-) SignatureMike Maltby MS-MVP [2001-2005] mcmaltby@hotmail.com anonymous@discussions.microsoft.com <anonymous@discussions.microsoft.com> wrote: > Hi there, back again. > [quoted text clipped - 12 lines] > > Thanks in advance Ok, I got to the System Restore application. Choose Create a restore point, clicked next, typed in a restore point description, clicked next, then it came up with: System Restore is not able to create a restore point. Please restart the computer and then run System Restore again. Which I have done and same thing happening..... Michelle. >-----Original Message----- >Michelle, [quoted text clipped - 28 lines] > >. Michelle, That's OK and not necessarily a problem and why I wanted you to carry out the test. There can be several reasons for the message you are seeing when attempting to make a checkpoint. First, check that you don't have a wininit.ini file in your Windows folder. If you do, rename this to wininit.old and retry System Restore. If this works then you possibly have a program that creates a wininit.ini file each time you boot your system. One known example is tgcmd.exe from the late lamented @Home another is a program called "ACCESS DENIED". If you have tgcmd.exe I understand that disabling it in MSConfig | Startup will have no adverse effect on your system but enable you to use System Restore. Likewise ACCESS DENIED needs to be "switched off" whilst using SR to either create or restore to a previous checkpoint. McAfee's Spam Killer also seems to create a new wininit.ini file each time the system is booted. See also MS KB 274092 - "Error Message: System Restore Cannot Run Until You Restart the Computer" (http://support.microsoft.com/?kbid=274092). If this isn't the reason for your problem then try running SCANREG /FIX from a command prompt such as Start | Run. Note that the system will re-boot so don't have any applications open when doing this. I suggest this because the same message is also displayed when the registry has been corrupted in some way. scanreg /fix attempts to repair that damage. Hopefully one or the other will solve your problem and allow you to create a manual check point. If so then please continue with the rest of the test. If however you find that you keep getting a wininit.ini file created each time you boot your system another known cause is due to having unwanted malware but hopefully we won't have to go down that path. SignatureMike Maltby MS-MVP [2001-2005] mcmaltby@hotmail.com anonymous@discussions.microsoft.com <anonymous@discussions.microsoft.com> wrote: > Ok, I got to the System Restore application. > [quoted text clipped - 5 lines] > Please restart the computer and then run System Restore > again. Which I have done and same thing happening..... Hi there Mike I have searched and found a Wininit.exe file, is this the correct file? I could not find one with Wininit.ini. I also searched for tgcmd.exe and couldn't find that one and also ACCESS DENIED, again couldn't find that one. I then ran SCANREG /FIX and did some strange things happen then. The screen went a funny colour/background and it kept searching for drivers and other applications. Anyway, he hung a couple of times and then back to normal,although a few icons on the desktop in different places and outlook express is a different set up. Anyway, still system restore does not run, the same error message is coming up. Michelle. >-----Original Message----- >Michelle, [quoted text clipped - 44 lines] > >. > I have searched and found a Wininit.exe file, is this the > correct file? No, which is why I typed wininit.INI rather than wininit.EXE :-) Wininit.exe is the application which runs each time the system boots and runs any commands in the file wininit.ini if present. After running these commands wininit.ini is then either renamed or deleted. > I then ran SCANREG /FIX and did some strange things > happen then. The screen went a funny colour/background and > it kept searching for drivers and other applications. Ugh? Scanreg /fix doesn't search for drivers or applications nor should any of your icons on the desktop have moved. Are you sure that you ran the correct command? What you should have seen is a black DOS window open and then close followed by two small boxes, one overlaying each other. The first, labelled "Windows Registry Checker" is a greyed out box overlaid by another smaller box with the same name that says: "Rebuilding the registry requires starting Windows. You should close all open programs before continuing Would you like to continue?" below which are two buttons, one marked Yes and the other No. Clicking Yes, the smaller top box closes and the lower box then displays "Rebuilding registry" with a progress bar after which the system should reboot. Is that what happened? If not then please perform the step again. Click Start, then Run and enter SCANREG /FIX in the box and click OK. SignatureMike Maltby MS-MVP [2001-2005] mcmaltby@hotmail.com anonymous@discussions.microsoft.com <anonymous@discussions.microsoft.com> wrote: > Hi there Mike > [quoted text clipped - 13 lines] > Anyway, still system restore does not run, the same error > message is coming up. Mike/Michelle - the version of SMGER installed appears to be 2533 (look back a few in the thread, Mike - I think you got wood/trees confused?) - which means...... It's possible that you haven't installed the System Restore Patch - without which any current restore points are just space fillers. To check this, look for the file C:\Windows\System\SMGR.DLL - r-click on the file, and select Properties. What's the version number? - if it's v4.90.0.3003 then you have installed the patch, and we have to look elsewhere for the problem if it's v4.90.0.2533, then you need to install the patch. To install the patch, either visit Windows Update, or go here, and download the patch for offline install http://support.microsoft.com/default.aspx?scid=kb;en-us;Q290700 Run the installer, and windows should reset System Restore at the same time, clearing your old restore points (which wouldn't have worked, anyhow), and creating a single new one. You should then reset the maximum allocation for SR by going to the adjustment slider at System Properties | Performance | File System | Hard Disk - most people find that 200-400MB is quite sufficient for most purposes, unless installing/uninstalling large applications such as Office. SignatureNoel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's > Hi there Mike > [quoted text clipped - 88 lines] >> >>. Let me retype the first line (fresh back to the keyboard - everything's in the 'wrong' place!<g>) "Mike/Michelle - the version of SMGR installed appears to be 2533 (look back a few in the thread, Mike - I think you got wood/trees confused?) " Sorry for the confusion SignatureNoel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's > Mike/Michelle - the version of SMGER installed appears to be 2533 (look > back a few in the thread, Mike - I think you got wood/trees confused?) - [quoted text clipped - 112 lines] >>> >>>. Noel, Which would have been picked up when Michelle got around to step d) "d) Restore your PC to the checkpoint you created. Was the shortcut restored? Did you see any error messages?" At the moment we are having difficulty in getting past b) <vbg> However I only recall Michelle having mentioned the version of the file stmgr.exe rather than smgr.dll. As you know even with the broken version of smgr.dll Michelle should still be able to create a check point albeit a broken one that would fail at d). SignatureMike Maltby MS-MVP [2001-2005] mcmaltby@hotmail.com > Mike/Michelle - the version of SMGER installed appears to be 2533 > (look back a few in the thread, Mike - I think you got wood/trees [quoted text clipped - 19 lines] > most purposes, unless installing/uninstalling large applications such > as Office. You are (as usual) correct, Mike - speed-reading has its disadvantages, sometimes. Carry on, regardless! <g> SignatureNoel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's > Noel, > [quoted text clipped - 31 lines] >> most purposes, unless installing/uninstalling large applications such >> as Office. > You are (as usual) correct, Mike - speed-reading has its > disadvantages, sometimes. > > Carry on, regardless! <g> Not certain about the "as usual" Noel. Having learned from earlier in this thread I'm just trying to take it along one step at a time. BTW are you familiar with scanreg /fix causing the various effects that Michelle reported? I don't recall it ever mentioning anything about searching for drivers or applications and would only expect to see desktop icons move if instead perhaps scanreg /restore was used and the registry rolled back a day or two. SignatureMike Hmm - my speed-reading obviously sped over that bit!<g>...... After only two hours sleep last night, I'm not really in a fit state to comment - but no, I cannot remember any such effects of a /fix (although, as you say, a /restore would quite possibly give them). With Michelle's track record so far, I wouldn't be at all surprised to find that she actually used /restore, rather than /fix (although where she may have got it from is anyone's guess?). Such is life!<sigh> SignatureNoel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's >> You are (as usual) correct, Mike - speed-reading has its >> disadvantages, sometimes. [quoted text clipped - 9 lines] > icons move if instead perhaps scanreg /restore was used and the registry > rolled back a day or two. > Hmm - my speed-reading obviously sped over that bit!<g>...... > [quoted text clipped - 6 lines] > > Such is life!<sigh> Sorry to read that you managed so little sleep last night. Do I get the whiff of a story? :-) Hopefully not too awful. SignatureMike More likely the whiff of Salami! - it seems that if I have a late-night snack nowadays, I end up with insomnia (not to mention very disturbed sleep). The last couple of weeks, I've had a salami sandwich before retiring on a Sunday night - and both times, I've been unable to get to sleep until almost cock-crow. I can't remember the last time I had such vivid dreams/nightmares! SignatureNoel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's >> Hmm - my speed-reading obviously sped over that bit!<g>...... >> [quoted text clipped - 9 lines] > Sorry to read that you managed so little sleep last night. Do I get the > whiff of a story? :-) Hopefully not too awful. Remind me not to offer you Salami when we meet up I'd hate to be responsible for nightmares <vbg> Joan > More likely the whiff of Salami! - it seems that if I have a > late-night snack nowadays, I end up with insomnia (not to mention [quoted text clipped - 3 lines] > until almost cock-crow. > I can't remember the last time I had such vivid dreams/nightmares! Hi there Mike/Noel (I see that two computer experts are now helping me).... Well given my track record!?, I still haven't managed to make my system restore work although am carefully following your instructions Mike..... I have run Scanreg /fix and it appeared to run correctly this time, with the Windows Registry Checker coming up etc etc. Any ideas what to do next, polite ones please.... >-----Original Message----- > [quoted text clipped - 11 lines] >Sorry to read that you managed so little sleep last night. Do I get the >whiff of a story? :-) Hopefully not too awful. Michelle, This looks as if this might be going to be one of those problem cases. Out of curiosity have you ever used system restore? In other words has it ever worked? Also how large is the C:\_RESTORE folder (right click on the folder in Explorer and then open the Properties page)? First though you will have to enable Explorer to "see" hidden files and folders as follows. In Explorer, Tools | Folder Options | View and check "Show hidden files and folders" and uncheck "Hide protected operating system files" Returning to your being unable to create a checkpoint. From a command prompt such as Start | Run, enter C:\WINDOWS\SYSTEM\Restore\rstrui.exe /makefirstrestorepoint and then click OK. Did this kick start System Restore and now enable you to make a checkpoint? SignatureMike Maltby MS-MVP [2001-2005] mcmaltby@hotmail.com anonymous@discussions.microsoft.com <anonymous@discussions.microsoft.com> wrote: > Hi there Mike/Noel (I see that two computer experts are > now helping me).... [quoted text clipped - 8 lines] > > Any ideas what to do next, polite ones please.... Hi there, it does appear to be a problem... yes I have used system restore before but seem to recall using a floppy disk and it worked. Ok, answering your first question: Also how large is the C:\_RESTORE folder (right click on the >folder in Explorer and then open the Properties page)? First though you >will have to enable Explorer to "see" hidden files and folders as follows. >In Explorer, Tools | Folder Options | View and check "Show hidden files >and folders" and uncheck "Hide protected operating system files" Answer: The Explorer file is not showing on my desktop or under programs. I have done a search for "Explorer" on my C drive and up comes lots of file applications. The top one is Explorer (Windows Explorer) Application file size 220 KB. When I double click on this application, up comes My Documents file with a list of all my documents. I can access Tools/Folder Options/view and check....... Could you clarify that this is the correct file I have found.... THanks. >-----Original Message----- >Michelle, [quoted text clipped - 29 lines] > >. Michelle, This is becoming difficult so please try and follow what I am asking. For example I didn't ask for details of the file explorer.exe. What I was asking was the size of the _RESTORE folder and telling you how to "see" it when using Explorer. Explorer, or Windows Explorer if you prefer, is the windows program used to view the contents of your hard disk. For example double clicking My Computer open Explorer. So either work from there or launch Windows Explorer by depressing the Windows Key on your keyboard and at the same time depress the letter E. Alternatively you can launch Windows Explorer from the link at Start | Programs | Accessories. You actually used Explorer when you were searching for Explorer. :-) You mention that you have previously used system restore and that you did so from a floppy disk. If that is the case I suspect you were using some other application and not system restore as system restore is launched from within Windows except for one special case which I feel you would remember if you had used that method. Incidentally you didn't mentioned whether you had followed by suggestion and tried the following: From a command prompt such as Start | Run, enter C:\WINDOWS\SYSTEM\Restore\rstrui.exe /makefirstrestorepoint and then click OK. If so did this kick start System Restore and now enable you to make a checkpoint? SignatureMike Maltby MS-MVP mcmaltby@hotmail.com anonymous@discussions.microsoft.com <anonymous@discussions.microsoft.com> wrote: > Hi there, it does appear to be a problem... > [quoted text clipped - 21 lines] > Could you clarify that this is the correct file I have > found.... Just expressing my sympathies. Know how that love of salami late at night needs to be surrendered. But I might suggest a numbered step approach with a slight break between the steps. It might be easier to follow for her and she might not miss a step. I wish I could remember more than 10% of the little tricks I've used over the years. Then I'd know near as much as you. Norman PS I'm making a post concerning my problem (CD) as I don't seem to find anything relevant posted. > Michelle, > [quoted text clipped - 55 lines] > > Could you clarify that this is the correct file I have > > found.... Look for the file STMGR.EXE not folder STGMR.EXE. There is no such thing as STGMR.EXE. The file STMGR.EXE should be in C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE Read carefully what Mike said. You should be able to sort it out. Hi there Mike Thanks for responding. I have checked my free space on the C Drive, which contains the Windows Folder and I have 30.5 GB. I have also looked for the stgmr.exe (folder) in Start/Help & Support/system information - software environment/running tasks and it is not there. So before I proceeded any further I wanted to check what the next stage would be. Many thanks for your help! Michelle. >-----Original Message----- >Michelle, > >If you cannot uncheck the disable SR entry found at System | Performance | >File System | Troubleshooting check the following: >Do you have at least 300MB of free space on the drive containing your >windows folder? >Is the *StateMgr entry still present and checked in MSConfig | Startup? >Is stmgr.exe running? You can check this using either a process monitor >such as WinTop or TaskInfo or by using MSInfo32 (Start | Help & Support | >System Information) and checking for stmgr.exe in the section Software >Environment | Running Tasks. > >If all of the above are OK then I think that the best way forward would be >to remove the _RESTORE folder and allow the state manager to rebuild the >necessary control files which have probably become corrupted. Delete the >folder as follows: >a) Boot to DOS using a floppy. Do NOT choose "Minimal Boot" from the menu >when booting from a floppy but rather choose "Start computer with (or >without) CD-ROM support" otherwise the ATTRIB command will not be >available. >b) At the DOS A:\> prompt, type: [quoted text clipped - 7 lines] >e) Delete the folder C:\OLDREST >f) Check that an automatic system restore checkpoint was created. >g) Finally adjust the space allocated to the restore folder: >System | Performance | File System | Hard Disk and adjust the restore >slider to your preferred setting. A figure of 200MB is normally more >than adequate for day to day use allowing perhaps a week of checkpoints to >be available although increasing this to perhaps 400MB for a few days >during periods of large installs such Microsoft Office is advisable. >It might now be a good time to test that system restore is working >correctly. You can do this by performing the following test. >a) Create a shortcut on your desktop to a file. >b) Create a manual checkpoint >Could you create a checkpoint? >c) Delete the shortcut >d) Restore your PC to the checkpoint you created. >Was the shortcut restored? Did you see any error messages? >e) Reboot your PC >Was the checkpoint retained? >> Hi there, >> >> I am trying to use the system restore on my computer, ME. >> I go to Programs, Accessories, system tools, but there is >> no system restore option. >> >> I then go via the control panel, system, performance tab, >> file system, troubleshoot and then uncheck the disenable >> system restore and then restart my computer. When I turn [quoted text clipped - 7 lines] > >. |
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