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Windows Forum / Windows Me / System Tools / December 2004

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Can't use SysRestore...most progs due to Version.dll error

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cynp - 23 Dec 2004 20:47 GMT
getting startup errors for Version.dll and DLL libraries.  Cannot use system
restore and any programs that we have installed onto the comp. When computer
comes up, I can open Works and perform tasks, can open Word and use it
normally too and Excel Viewer. Can open Webshots, dial up to internet, use
the included Microsoft Games, use the printer, and check resource meter and
system monitor and appears I can use DriveSpace, Disk Cleanup, Clipboard
Viewer all in Accessories/System Tools.
Cannot use Streets & Trips, McAfee, Yahoo Messenger, Internet Explorer,
Outlook Express, Adobe Photoshop or Photo Deluxe; or the System Information
and System Restore in Accessories/System Tools or any other programs that we
have installed that I clicked on due to a version.dll error. Rundll errors
come up upon booting, load powerprof.dll (twice) and
c:\windows\system\NvCpl.dll and then the version.dll error that the file
cannot start. Error DLL initialization routine failed for UNICOWS.DLL.
Did scan disk, and scanreg /restore cannot use system restore in windows or
safe mode or through DOS {states that c:\windows\system\restore\rstrui.exe
(found in Microsoft Article #279736) cannot be used in DOS.}
Can use Dr Watson if clicked on from folder through My Computer (doesn't
give much inforamtion due to - An error occurred while loading one fo the
DLL's used by Dr Watson. Not all system information will be collected. The
file VERSION.DLL could not be loaded. The file VER.DLL may be corrrupted.)    
                                                                             
                         info gathered - ATMSYS.DRV has altered Windows
system files.
<unknown> has altered Windows system files Module Name:<unknown>
If the Taskbar is behaving strangely, try exiting mmtask.tsk (same module
name) per Microsoft articles- Taskbar will do this

Don't think this is from a virus, although there have been problems in the
past (Use McAfee).  :oops:  I believe that I caused the problem.....was going
to get a game off an old cd from Win95 and install on the ME system. It was a
shareware cd that has been used on 2 other of our computers in the past (this
98SE included) and never caused a problem before. I entered the install
button instead of the run button to just copy the game files. The install
button had the cd install 2 files to the ME system. I believe they have
overwritten a couple files and made them older versions. In checking
Microsoft information, the ver.dll and version.dll files are protected and
should not be able to be overwritten, however, the vbrun300.dll is not
protected. Perhaps this file was changed? or maybe rundll32? Not sure.
Just need to know how to get system to use the program files (cannot open
Outlook Express or Internet Explorer either. Outlook Express gets errors
about logging in and IE gets an error that it is not compatible with the
version of Windows.
When clicking on some programs, I get the busy cursor as if they will open,
however, after 10 secs or so, the cursor turns into a normal one and nothing
else happens. Other programs give the VERSION.DLL error.  When clicking on MS
Paint through Start,Programs,Accessories, MS Paint......nothing seems to
happen, but click on it again, then CTRL+ALT+DEL and you will see that it is
in the box twice.  If you click on one and end task a few times, it will
finally close and the other program will magically appear on the desktop so
you can use it.  Tried to do that to other programs, but it doesn't work on
the ones tried - they don't show up in the end task box.

Please let me know if there is a way to do a system restore or get the
programs running again. Cannot copy any programs or data to floppy or cd rom.
But can access them.  Believe I cannot run programs from the floppy because
they also need the dll files to run. Cannot use AdAware or Hijack This from
floppy.
The Windows ME cd is a Compaq OEM.  Cannot restore Windows without wiping
out the whole hard drive.
I have found many DLL files on the net, not sure if I should try to install
any new ones and where to start. Do any of the DLL fix programs such as
Registry Repair, PC Bug Doctor etc really fix the DLL's in the system files.

Have tried to get to system restore using MSCONFIG in run box after booting
using emergency disk and changing shell to progman.exe and re-booting. It
says that MSCONFIG cannot be found or is missing some file component so it
cannot be run. Can run MSCONFIG under windows, but it will not let me use
system restore due to version.dll error.
Not really sure which dll files are corrupt. Not really sure how to find out
which ones are. I know I indicated the errors that I'm getting, but according
to information that I've read, the version.dll file should be protected from
being changed (should be) along with the ver.dll.

checked out the ATM disable......edited line in system.ini from
SYSTEM.DRV=ATMSYS.DRV to SYSTEM.DRV=SYSTEM.DRV

no adobe key lines in win.ini none under boot in system.ini
no softfonts= lines either

when computer restarted - the same errors
changed system.ini through DOS (using boot disk) from shell=explorer.exe to
shell=progman.exe
restarted w/o disk -went to run and msconfig-can't launch restore
restarted w/disk - minimal boot typed in the command
c:\windows\system\restore\rstrui.exe
DOS says This program cannot be run in DOS mode.

got a DLL error on command when putting in the msconfig box
Dr Watson only came up with the taskbar error again after changing the
ATMSYS.DRV above

Please help.....can't even network this 98SE to the ME to transfer files
because of the DLL error when attempting to run Networking Wizard.  Although,
the ME is showing an icon in the taskbar that one computer is using the
internet.  Can't make a setup disk to get the 98SE to network and the OEM
disk does not have the files on it for the Add/Remove Programs/Internet
Tools, Internet Connection Sharing components to be installed.
Noel Paton - 23 Dec 2004 21:48 GMT
You may have a virus/spyware hijack

download the Stinger from here and run it to make sure that A-V-disabling
viruses are not present on your PC
http://download.nai.com/products/mcafee-avert/stinger.exe

- update your virus scanner and run a full system scan of all files.

Reboot to Safe Mode and run CWShredder - to remove variants of the
CoolWebSearch hijacker.
http://www.merijn.org/cwschronicles.html

Use CWShredder, the removal tool:
http://www.merijn.org/files/cwshredder.zip
http://www.merijn.org/files/CWShredder.exe
http://www.spywareinfo.com/downloads/tools/CWShredder.exe
http://www.zerosrealm.com/downloads/CWShredder.zip

download AdAware SE Personal Edition from www.lavasoftusa.com, install,
update, and run it to remove spyware, adware, and other such nasties from
your system.

Signature

Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

> getting startup errors for Version.dll and DLL libraries.  Cannot use
> system
[quoted text clipped - 120 lines]
> disk does not have the files on it for the Add/Remove Programs/Internet
> Tools, Internet Connection Sharing components to be installed.
cynp - 23 Dec 2004 23:21 GMT
Can't use the ME comp to use Internet Explorer to download anything from the
internet.  Can't use the ME to update virus program from McAfee.  

Tried to download AdAware to floppy on this 98SE....too large to put on the
floppy.  Even tried to run Hijack This from a floppy on the ME comp, but it
needs the Version.dll file that is giving me errors.  All programs that will
not start when being clicked upon give a Version.dll error that they cannot
start or they just do nothing. Can't use the ME comp to check to be sure that
it's got the latest Windows updates either.  

Checked through the board and other people have had problems with System
Restore..and were advised to check version of State Manager file to be sure
that it was the correct version.  When I click on properties, I do not get
the tab for the version, only the general tab with Creation Date of Thursday,
May 23, 2002, 10:55:03pm and Modified Date of Friday, February 23, 2001,
1:45:38pm...size 220 KB (225,552 bytes), Size on disk 224 KB (229,376
bytes)...no attributes indicated. Strange, modified date is later than
creation date.  
*State Manager is indicated as being run as a Startup Program in the MSCONFIG.

Is there any way to make system go back prior to 12/17/04 so I can start
downloading the programs you indicated?  Or any way that I can get the
personal information off of the computer to reinstall Windows?  
Or reinstall Windows to the D: Save Drive to copy and paste, or reinstall
Windows without losing the information?  

Or even, can I install XP over the ME version and not lose my personal and
business information?

Thank you for responding, sir, I appreciate your help. Cyn

> getting startup errors for Version.dll and DLL libraries.  Cannot use system
> restore and any programs that we have installed onto the comp. When computer
[quoted text clipped - 94 lines]
> disk does not have the files on it for the Add/Remove Programs/Internet
> Tools, Internet Connection Sharing components to be installed.
cynp - 23 Dec 2004 23:27 GMT
I forgot to let you know that I was going to try to download the information
that you advised me to.  I'll even try to put it on a cd and see if the ME
comp can run it.  Maybe I won't get the Version.dll error stating that the
comp cannot run the program.

I also failed to mention in my reply, sir, that the CD rom for Windows ME is
an OEM Compaq disk.  Next time, defininitely going straight Microsoft route,
no OEM's, you can't access the CD to get files from it.

Please read on, thank you, again.  Cyn

> Can't use the ME comp to use Internet Explorer to download anything from the
> internet.  Can't use the ME to update virus program from McAfee.  
[quoted text clipped - 125 lines]
> > disk does not have the files on it for the Add/Remove Programs/Internet
> > Tools, Internet Connection Sharing components to be installed.
Noel Paton - 24 Dec 2004 06:47 GMT
The most important is the Stinger - which you should be able to download on
another PC and put on a floppy.
Then boot to Safe Mode, and run the Stinger from the floppy.
Install and run AdAware while in Safe Mode also - see if that helps.

Signature

Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

>I forgot to let you know that I was going to try to download the
>information
[quoted text clipped - 201 lines]
>> > disk does not have the files on it for the Add/Remove Programs/Internet
>> > Tools, Internet Connection Sharing components to be installed.
Arteast2 - 30 Dec 2004 00:04 GMT
Word to group! ALL OF WINDOWS FILES CAN BE FOUND ON YOUR "OPERATING SYSTEM
RESTORATION DISK PROVIDED BY THE MAKER OF YOUR COMPUTER.  THEY IN COMPRESSED
FORM IN THE WINDOWS DIRECTORY LOCKED IN THE .Cab files.  Search thru' the
cab files until you found the files you want.
Double click and you will be asked where to expand the files.
Noel Paton - 30 Dec 2004 00:14 GMT
...and just what does that have to do with the original problem??
BTW - the files are actually on the HD, too - in the C:\Windows\Options
folder (so there's no need to go hunting out that long-forgotten CD!)

Signature

Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj
A Happy Xmas, and a Merry New Year to everyone!

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

> Word to group! ALL OF WINDOWS FILES CAN BE FOUND ON YOUR "OPERATING SYSTEM
> RESTORATION DISK PROVIDED BY THE MAKER OF YOUR COMPUTER.  THEY IN
> COMPRESSED
> FORM IN THE WINDOWS DIRECTORY LOCKED IN THE .Cab files.  Search thru' the
> cab files until you found the files you want.
> Double click and you will be asked where to expand the files.
 
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