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Windows Forum / Windows Me / System Tools / April 2005system resources issue
Hello, I have a definite system resources issue. After booting my PC and checking the Performance tab, I find I only have 46% available system resources. It doesn't take long for my system to start experiencing hangs and refresh delays. I followed the instructions for a "clean boot" and came up with 86% resources. I opened IE, then closed it, and was back to 86%. I opened Outlook Express (down to 78% resources), closed it, but only came back to 83%. What is really interesting is that my system "normally" runs in Selective Startup with all the checkboxes checked. If I boot in "normal startup" (the first option under msconfig-General), then my system comes up with only ** 14% available resources. ** What is causing this massive drain on my system resources? By the way, I'm running Windows ME (maybe that's the answer right there!) and I have 256 Ram. Thanks for any suggestions/help. - marty You may have a virus/spyware hijack download the Stinger from here and run it to make sure that A-V-disabling viruses are not present on your PC http://download.nai.com/products/mcafee-avert/stinger.exe - update your virus scanner and run a full system scan of all files. Reboot to Safe Mode and run CWShredder - to remove variants of the CoolWebSearch hijacker. http://www.merijn.org/cwschronicles.html Use CWShredder, the removal tool: http://www.intermute.com/products/cwshredder.html (download it without the accompanying rubbish) download AdAware SE Personal Edition from www.lavasoftusa.com, install, update, and run it to remove spyware, adware, and other such nasties from your system. Then post back with a list of the startup items in msconfig  SignatureNoel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's > Hello, > [quoted text clipped - 23 lines] > Thanks for any suggestions/help. > - marty Noel, Thanks for your help and sorry for the delay in responding. I downloaded Stinger, CWShredder, and AdAware SE PE as you suggested. Stinger yielded no problems on a full system scan. In Safe Mode, CWShredder yielded no problems. I run Norton 2005, update automatically, and run a full system weekly -- no probs. Lastly, AdAware on a full system scan found an obsolete object, some Microsoft IE toolbar objects -- and I deleted all of these -- as well as a ton of cookies which I know about and left as is. Regardless, AdAware had everything it found as a "Low" risk factor. So I've done all that and when I book I still get like 62% performance, run a program or two and I'm down to 54%. Earlier today I finally had to reboot for insufficient memory and performance down to like 18%! Here's my msconfig startup items. Note too that I run under *Selective Startup*: Iomega Automatic Backup PCHealth CpqBootPerfDb UpdReg TaskMonitor ScanRegistry SystemTray LoadPowerProfile CPQEASYACC EACLEAN ADUserMon LoadQM Symantec NetDriver Monitor Symantec Core LC ccApp devldr16.exe *StateMgr SchedulingAgent ScardSvr ScriptBlocking LoadPowerProfile (appears a second time) StillmageMonitor ccEvtMgr ccSetMgr NPFMonitor load= run= run= (appears a second time) ---------------------------------------------------------------------- > You may have a virus/spyware hijack > [quoted text clipped - 45 lines] > > Thanks for any suggestions/help. > > - marty Hi, Marty I suspect that a lot of your problem is simply due to having Norton installed - it's a known Resource Hog. That said.... Is that startup list from MSCONFIG |Startup? If so, then I wouldn't expect to see either load= or run= in there at all!! Open WIN.INI - check what's in the lines there (should in theory be nothing) what is the program referenced in the Startup listing, and its location?? One thing you may want to do is Disable PCHealth Data Collection Service (which is of no use to man or beast!) - in two places. 1) Task Scheduler - disable PCHealth Data Collection 2) in MSCONFIG | Startup , uncheck PCHealth (PCHSchd.EXE) - click Apply, OK - Windows will reboot. See if that helps. SignatureNoel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm In fond memory of one of life's Gentlemen - Alex Nichol http://www.aumha.org/alex.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's > Noel, > [quoted text clipped - 104 lines] >> > Thanks for any suggestions/help. >> > - marty Hi, Noel, Actually, you are correct regarding Norton -- I didn't really have this resource issue until I upgraded to NAV2005. I wasn't sure however if one contributed to the other, or it was all just a coincidence. Anyhow, *yes* the list I provided you below is from MSCONFIG -> Startup. I ran MSCONFIG, clicked on the Startup tab and wrote down all the options that were still checked (as I had previously unchecked a ton of them). I ran WIN.INI, and here's what I have in the file in the section where the LOAD and RUN are: ------------------ MouseRedetect=1 device=HP DeskJet 895C Series Pri #2,HPFDJC15,LPT1: ;Rem TShoot: load= load=F:\CDSETUP.EXE ;Rem TShoot: run=hpfsched run=hpfsched hpfsched ------------------ And thanks for the suggestion re: disabling PCHealth, which I will endeavor to do immediately. Will check back again for your response to the above. Best, - marty > wrote in message news:%23A1dfk1NFHA.1040@TK2MSFTNGP12.phx.gbl... > Hi, Marty [quoted text clipped - 127 lines] > >> > Thanks for any suggestions/help. > >> > - marty Hmm - very strange!! - it looks as if you've run MSCONFIG's editor and edited that section before!<g> the load=F:\CDSETUP.EXE line would seem to be part of the drivers for some particular types of CD-RW - what make/model do you have installed? (and what burning software do you have?) You seem to have two copies of the HP drivers loading I'd edit that section to read..... device=HP DeskJet 895C Series Pri #2,HPFDJC15,LPT1: load=F:\CDSETUP.EXE run=hpfsched As far as I can tell, the MouseRedetect line does nothing worth reporting (if something falls over on the reboot, go into Safe Mode, and reinsert that line, and try again) SignatureNoel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm In fond memory of one of life's Gentlemen - Alex Nichol http://www.aumha.org/alex.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's > Hi, Noel, > [quoted text clipped - 174 lines] >> >> > Thanks for any suggestions/help. >> >> > - marty Back again . . . To my knowledge, at least, I have no recall of ever editing the WIN.INI file. But that said: I have a NEC NR-7800A CDRW installed, and I use Roxio Easy CD Creator, the software that comes free with machines. I don't do any complex burning so never felt the need to buy anything else. Now that I think of it: I did an automatic update of one of the MS media programs -- Media Player, I believe. And then my CD burning software wouldn't work. I did some websearching and found a site where an explanation was provided how the MS update overwrote something that then had to be tweaked. This was over a year ago, and stupid me didn't keep notes. I'm wondering if this was the WIN.INI file that I tweaked? I honestly can't remember. Thanks again. Will fix the WIN.INI file as you suggest below and hope the system boots okay. By the way, I disabled the two PCHealth options you suggested earlier, rebooted, but still come up with 62% system resources. That didn't change. Cheers, - marty > Hmm - very strange!! - it looks as if you've run MSCONFIG's editor and > edited that section before!<g> [quoted text clipped - 193 lines] > >> >> > Thanks for any suggestions/help. > >> >> > - marty Okay, I edited the WIN.INI file as you suggested, reboot, and everything seemed okay. I checked resources and I had dropped from 62% to 61%. I then checked the MSCONFIG-STARTUP and saw that a LOAD and RUN were still listed, so I unchecked them and reboot once again. Everything still seems fine; however, I checked resources and now I'm down to 58%! It's like the more I uncheck in STARUP the worse the resources get! Go figure. Anyhow, I burned a data disc just to make sure CDRW and software worked, which they did. - marty > Hmm - very strange!! - it looks as if you've run MSCONFIG's editor and > edited that section before!<g> [quoted text clipped - 193 lines] > >> >> > Thanks for any suggestions/help. > >> >> > - marty odder and odder! OK - let's get vicious<g> uncheck the following items in MSCONFIG Iomega Automatic Backup PCHealth CpqBootPerfDb UpdReg TaskMonitor CPQEASYACC EACLEAN ADUserMon LoadQM devldr16.exe *StateMgr load= run= run= (appears a second time) Look at the line for ScardSvr - what is the actual file and path referenced? - If you don't have a SmartCard reader installed, it is almost certainly a virus! -- -- Noel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm In fond memory of one of life's Gentlemen - Alex Nichol http://www.aumha.org/alex.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's > Okay, > [quoted text clipped - 235 lines] >> >> >> > Thanks for any suggestions/help. >> >> >> > - marty OOOPPSS!!! Please recheck *Statemgr!!! - that is one of the more essential services!!! SignatureNoel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm In fond memory of one of life's Gentlemen - Alex Nichol http://www.aumha.org/alex.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's > odder and odder! > [quoted text clipped - 276 lines] >>> >> >> > Thanks for any suggestions/help. >>> >> >> > - marty > OOOPPSS!!! > Please recheck *Statemgr!!! - that is one of the more essential > services!!! I'm glad you corrected that Noel as I was wondering where you were heading. :-) SignatureMike Maltby MS-MVP mike.maltby@gmail.com .... to bed, I think!! SignatureNoel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm > I'm glad you corrected that Noel as I was wondering where you were > heading. :-) According to the docs that came w/ my Compaq Presario, it talks about what can and cannot be deleted from MSCONFIG-Startup. Three that it says should not be disabled are on the list below: > TaskMonitor > CPQEASYACC > EACLEAN I'm not sure what the TaskMonitor does, but the other two have to do with the Internet keyboard I have; without these, I assume the keyboard options won't function properly. And since I use the keyboard in this way, I'd prefer to leave these three as is. Re: ScardSvr The path referenced is: C:\WINDOWS\SYSTEM\ScardSvr.exe I checked the Systems folder and the app. file is there. A "Properties" check tells me that it is indeed a "Smart Card Resource Management Server" -- and no, I have no Smart Card reader attached to my system. I do know that one of the keyboards you can get with this particular Compaq Presario is a Smart Card keyboard, so maybe the app. is available for that possibility. By the way, I've disabled the Iomega Backup option previously, but it always comes back again. Seems to enable itself automatically. I *do* use an Iomega Zip750 to back up critical files/folders from my hardrive automatically, like every half-hour. So I guess this option needs to stay as well. I'll wait for your feedback on all of this before proceeding with the disabling of all the others. - m > odder and odder! > [quoted text clipped - 270 lines] > >> >> >> > Thanks for any suggestions/help. > >> >> >> > - marty Fair enough - if you actually use the fancy buttons!<g> The bit about not disabling Taskmonitor is BS, though - although it is reported to help when Norton gets its knickers in a knot. OK uncheck the following, then PCHealth CpqBootPerfDb UpdReg TaskMonitor ADUserMon LoadQM devldr16.exe load= run= run= (appears a second time) (note that you'll lose sound support because of devldr16) SignatureNoel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm In fond memory of one of life's Gentlemen - Alex Nichol http://www.aumha.org/alex.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's > According to the docs that came w/ my Compaq Presario, it talks about what > can and cannot be deleted from MSCONFIG-Startup. Three that it says [quoted text clipped - 330 lines] >> >> >> >> > Thanks for any suggestions/help. >> >> >> >> > - marty I unchecked all that you recommended here, > PCHealth > CpqBootPerfDb [quoted text clipped - 6 lines] > run= > run= (appears a second time) And I even added the Iomega Backup to the list as well. I reboot and checked Performance and found that I was at 65%, which is the best I've seen so far since installing Norton 2005. However, upon checking MSCONFIG once again, I discovered that both the Iomega Backup and the devldr16.exe had automatically enabled themselves again, so there must be something in the registry, I assume, that is causing this to happen -- but I can live with it. Now, I'll just hope nothing goes amiss with all the startup options I've disabled. Any other suggestions? Cheers, - marty > Fair enough - if you actually use the fancy buttons!<g> > The bit about not disabling Taskmonitor is BS, though - although it is [quoted text clipped - 349 lines] > >> >> >> >> > Thanks for any suggestions/help. > >> >> >> >> > - marty Only the obvious one - get rid of Norton, and use something that isn't over-rated, over-hyped, and over-blown, and install something that works properly!<g> SignatureNoel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's >I unchecked all that you recommended here, > [quoted text clipped - 412 lines] >> >> >> >> >> > Thanks for any suggestions/help. >> >> >> >> >> > - marty Nothing that you are reporting is particularly unusual, EXCEPT (your comment) "If I boot in "normal startup" (the > first option under msconfig-General), then my system comes up with only ** > 14% available resources. ** " First, follow Noel Paton's excellent advice and confirm that your machine is clean. Then examine the obviously numerous items in your startup axis and decide which to remove, ... so as to run "lean and mean" : "Startup Configuration for Program Launching Use Start - Run - MSCONFIG and go to the Startup tab. Compare the listing there with the following Startup checklists: http://www2.whidbey.com/djdenham/Uncheck.htm http://www.pacs-portal.co.uk/startup_content.htm http://www.3feetunder.com/krick/startlist.htm - has trojan related items listed http://www.answersthatwork.com/Tasklist_pages/tasklist.htm Note: Please ensure that you fully understand the purpose of a startup item, how and why it was put into the startup, and the consequences (if any) of removing it before you make any changes. Some items are very important for the proper and safe functioning of your computer, including at least one item that is listed twice, LoadPowerProfile. Also see http://www.onlinehelp.bc.ca/tips.htm#resources for an explanation about System Resources. Ron Martell Duncan B.C. Canada SignatureMicrosoft MVP On-Line Help Computer Service http://onlinehelp.bc.ca ------ You should know that many programs which are used frequently will NOT release all system resources when terminated because the programmers anticipate that you will quickly relaunch them, eg., IE, OE, Photoshop, etc. This is by design, to enhance performance. I recommend that you configure to launch MS Resource Meter at boot for a few weeks so you can easily monitor the 16-bit system resources, user and gdi, while you work normally. You will quickly learn which programs, under which conditions, are causing your rapid depletion of system resources. Under typical conditions, system resource levels of > 10% do not cause a problem. In most situations, a warning window will popup at such time, requesting that you close some programs to free resources so as to continue comfortably. And closely examine this article from one of our Masters: http://www.aumha.org/a/resource.htm -- Jack E. Martinelli 2002-05 MS MVP for Shell/User / DTS Help us help you: http://www.dts-L.org/goodpost.htm http://www.microsoft.com/athome/security/protect/default.aspx Your cooperation is very appreciated. ------ > Hello, > [quoted text clipped - 20 lines] > Thanks for any suggestions/help. > - marty > You should know that many programs which are used frequently will NOT > release all system resources when terminated because the programmers > anticipate that you will quickly relaunch them, eg., IE, OE, Photoshop, etc. > This is by design, to enhance performance. Often in XP I am unable to delete (or rename) a file because PSP is apparently still active (though more often it's Explorer that needs terminating - and I'm getting heartily sick of it!). Shane Shane, use the XP Task Manager to observe the PSP module which is still executing and terminate it so as to procede as you wish. Explorer is just the messenger, and you do not wish to terminate your Windows shell. SignatureJack E. Martinelli 2002-05 MS MVP for Shell/User / DTS Help us help you: http://www.dts-L.org/goodpost.htm http://www.microsoft.com/athome/security/protect/default.aspx Your cooperation is very appreciated. ------ > > You should know that many programs which are used frequently will NOT > > release all system resources when terminated because the programmers [quoted text clipped - 7 lines] > > Shane |
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