Windows Forum / Windows Me / System Tools / May 2005
System Restore - Internet Explorer Script Error
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TJT - 05 Mar 2005 16:37 GMT When I try to create a restore point, I type in a name, hit the next button and get the following popup window:
title: Internet Explorer Script Error An error has occured in the script on this page Line: 63 Char: 5 Error: Object doesn't support this property or method Code: 0 URL: res://rstrui.exe/SRUI-ConfRP.htm
Do you want to continue running scripts on this page?
Any ideas? Thanks, Tim
Galen - 08 Mar 2005 08:29 GMT > Any ideas? > Thanks, > Tim Crack open IE, click tools, click options, click advanced, find and disable script debugging other and Internet Explorer. If display a notification about every script error is enabled disable that. Just an idea of course but worth a shot.
Galen
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Noel Paton - 08 Mar 2005 20:55 GMT .... and if that doesn't do the trick, then you need to look further afield for a solution - If you are also having problems with Help&Support, then start here... http://www.btinternet.com/~winnoel/HSfails.htm
 Signature Noel Paton (MS-MVP 2002-2005, Windows)
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>> Any ideas? >> Thanks, [quoted text clipped - 6 lines] > > Galen TJT - 09 Mar 2005 03:09 GMT Thanks for the suggestions. Already had script debugging disabled so wasn't able to use the suggestion. Help and Support site opens fine, can navigate among topics fine. System Restore Wizard first screen works. However, if I choose Restore computer to earlier time, the next page has current month calendar but no restore point choices. Plus the scroll arrows atop the calendar don't do anything. If I choose Create a restore point, provide a label, I'll get the hour glass for about 8 seconds and I can see the disk working but then I get confirm New Restore Point window with the IE Script Error window in it and the buttons at the bottom don't do anything whether I choose Yes or No to continue running scripts on this page. Noel, can you expand on "look further afield " Thanks again, Tim
> .... and if that doesn't do the trick, then you need to look further afield > for a solution - If you are also having problems with Help&Support, then [quoted text clipped - 7 lines] > > > > Galen Noel Paton - 09 Mar 2005 06:03 GMT Try this At a command prompt (in a DOS window), type the following commands, pressing ENTER after each command: cd system
cd restore
rstrui.exe /makefirstrestorepoint
Close the DOS window, and reboot now open System Restore and see if it has created a Restore point.
 Signature Noel Paton (MS-MVP 2002-2005, Windows)
Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj
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> Thanks for the suggestions. Already had script debugging disabled so > wasn't [quoted text clipped - 26 lines] >> > >> > Galen TJT - 10 Mar 2005 05:01 GMT Tried this with no luck. No restore points available. Hard disk is shown as having ~10G available space so disk space shouldn't be preventing this. Is there somewhere I can go for a listing of files used by this application that I could then check/verify they exist on my drive? Thanks, Tim
> rstrui.exe /makefirstrestorepoint > > Close the DOS window, and reboot > now open System Restore and see if it has created a Restore point. Noel Paton - 10 Mar 2005 06:30 GMT Did you get any error messages when you ran the 'fix'? - If not, then you probably don't have a file problem.
Are you running GoBack??
Are you running any registry cleaners and/or startup cleaners???
Look in MSCONFIG at the Startup listing - is *Statemgr checked (it should be)?
 Signature Noel Paton (MS-MVP 2002-2005, Windows)
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> Tried this with no luck. No restore points available. Hard disk is shown > as having ~10G available space so disk space shouldn't be preventing this. [quoted text clipped - 6 lines] >> Close the DOS window, and reboot >> now open System Restore and see if it has created a Restore point. TJT - 11 Mar 2005 03:48 GMT Where and what name would the restore points be in the file system if for some reason they were being created but not reported?
> Did you get any error messages when you ran the 'fix'? - If not, then you > probably don't have a file problem. I did not have any errors in the DOS cmd window. On the first restart I did get an error but did not capture the HEX code. I've rerun this and have not gotten the error to reoccur on subsequent restarts.
> Are you running GoBack?? Not that I'm aware of.
> Are you running any registry cleaners and/or startup cleaners??? scanregw, PC Health, REGSHAVE (no idea what this or a bunch of the other checked startup items are. I did save AltPrtScrn of the MSCONFIG startup in word doc)
> Look in MSCONFIG at the Startup listing - is *Statemgr checked (it should > be)? *Statemgr is checked
Noel Paton - 11 Mar 2005 06:37 GMT Open Windows Explorer Go to Tools|Folder Options Click on the View tab Uncheck 'Hide file extensions...' Check 'Show Hidden Files and folders' Uncheck 'Hide protected operating.....'
Click OK - and then navigate to the C:\_Restore folder r-click on the folder icon, and select 'Properties' how many files and folders are reported? What is the 'Size on disk'?
r-click on the c: drive icon - seelct Properties How much free space is reported? What's the drive capacity?
How
 Signature Noel Paton (MS-MVP 2002-2005, Windows)
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> Where and what name would the restore points be in the file system if for > some reason they were being created but not reported? [quoted text clipped - 23 lines] > > *Statemgr is checked TJT - 12 Mar 2005 03:03 GMT Thanks Noel. Here's the info
> how many files and folders are reported? _Retstore Properties: 12,619Files, 5 Folders
> What is the 'Size on disk'? 9.38GB
> r-click on the c: drive icon - seelct Properties > How much free space is reported? 9.59GB
> What's the drive capacity? 37.2GB
Noel Paton - 12 Mar 2005 07:06 GMT AH - there's the clue. The maximum normal size of System Restore is 12% of the C: drive capacity - and yours is running at over 20% - so the archive has gotten busted somehow (are you running Norton?)
To correct this, you'll have to clear the SR archive manually from DOS
Boot to DOS, using your Startup Disk (if you don't have one and can't make one from Start | Add/Remove Programs, then download a diskmaker from www.bootdisk.com, and create the floppy by running the file)
At the A:\> prompt, type the following commands (followed by [return])
ATTRIB -S -R -H C:\_RESTORE
REN C:\_RESTORE OLDREST
When the A:\> prompt returns, remove the floppy, and reboot the PC. The Control Files will be rebuilt, and a Restore point should be created.
Then delete the C:\OLDREST folder, and reboot again.
Finally adjust the space allocated to the restore folder to your personal preference - I'd say around 600MB (one notch up from the minimum setting)
 Signature Noel Paton (MS-MVP 2002-2005, Windows)
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> Thanks Noel. Here's the info > [quoted text clipped - 15 lines] > > 37.2GB TJT - 12 Mar 2005 15:59 GMT Renamed _RESTORE and rebooted and SR created and displays a restore point. I also ran a manual create point that finished but did not show up in the available restore points list. Is that because it is same as the automatic one just created (except for name)? Anyway auto creation seems to be working again. THANKS!
Just curious, during this exercise found that MSCONFIG is using selective startup. Is that typical?
I am running Norton AV. Also running Ad-Aware, and I know this had found items in the archive and I had it remove them. Is that possibly an issue?
Tim
> AH - there's the clue. > The maximum normal size of System Restore is 12% of the C: drive capacity - > and yours is running at over 20% - so the archive has gotten busted somehow > (are you running Norton?) Noel Paton - 12 Mar 2005 21:49 GMT It's unlikely that Ad-Aware caused the problems - but Norton is a known SR-killer, (probably as revenge for the fact that SR exposes the weaknesses in Norton's use of the registry for storing definitions data <g>)
NO version of NAV works properly in ME - and none ever will, now. ALL versions of NAV will break System Restore sooner or later, unless you're very lucky (or very clever).
WRT Selective Startup - what are the unchecked items?. - it's quite common to have a couple, if you've had to do some system maintenance/troubleshooting at some time. The trick comes in remembering to switch back on the things that you need:)
 Signature Noel Paton (MS-MVP 2002-2005, Windows)
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> Renamed _RESTORE and rebooted and SR created and displays a restore point. > I also ran a manual create point that finished but did not show up in the [quoted text clipped - 17 lines] > somehow >> (are you running Norton?) TJT - 13 Mar 2005 18:06 GMT "Noel Paton" <NoelDPspamless@btopenworld.com> wrote in message
> WRT Selective Startup - what are the unchecked items?. - They are all checked, so not sure this differs from a normal startup.
Noel Paton - 13 Mar 2005 18:55 GMT If you're getting the Selective Startup warning on boot, then something HAS to be unchecked (or modified)
what is it?
 Signature Noel Paton (MS-MVP 2002-2005, Windows)
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> "Noel Paton" <NoelDPspamless@btopenworld.com> wrote in message >> WRT Selective Startup - what are the unchecked items?. - > > They are all checked, so not sure this differs from a normal startup. TJT - 14 Mar 2005 00:11 GMT Not getting a warning on boot. When I ran MSCONFIG in debugging the SR issue, I noticed that selective startup is checked with all of its subitems checked. Just curious if all of the subitems are checked, is this the same as normal boot? Thanks, Tim
> If you're getting the Selective Startup warning on boot, then something HAS > to be unchecked (or modified) > > what is it? Noel Paton - 14 Mar 2005 07:07 GMT Pretty much - I'd be tempted to put the checkmark back into Normal Boot and see if anything changes.
 Signature Noel Paton (MS-MVP 2002-2005, Windows)
Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm
In fond memory of one of life's Gentlemen - Alex Nichol http://www.aumha.org/alex.htm
Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
> Not getting a warning on boot. When I ran MSCONFIG in debugging the SR > issue, I noticed that selective startup is checked with all of its [quoted text clipped - 10 lines] >> >> what is it? TJT - 16 Mar 2005 02:43 GMT Diff in normal startup seems to be that some additional device drivers startup that aren't regularly on, scanner, etc. Thanks again.
> Pretty much - I'd be tempted to put the checkmark back into Normal Boot and > see if anything changes. Noel Paton - 16 Mar 2005 07:19 GMT In that case, probably some of the VxD's weren't loading - are you sure that all the subsidiary options were checked on the front page?
 Signature Noel Paton (MS-MVP 2002-2005, Windows)
Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm
In fond memory of one of life's Gentlemen - Alex Nichol http://www.aumha.org/alex.htm
Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
> Diff in normal startup seems to be that some additional device drivers > startup that aren't regularly on, scanner, etc. Thanks again. > >> Pretty much - I'd be tempted to put the checkmark back into Normal Boot > and >> see if anything changes. TJT - 08 May 2005 05:04 GMT Apologies to all. Trying to find original response to this where Noel was able to determine that my restore files had exceeded file size (or something like that) and by deleting/resizing was able to get system restore to create restore points. Recently updated NAV version and having same problem (I suspect) but don't rember exact files involved in earlier solution and those earlier posts are not showing up in my newsgroup browser anymore. Thanks, Tim
> Tried this with no luck. No restore points available. Hard disk is shown > as having ~10G available space so disk space shouldn't be preventing this. [quoted text clipped - 5 lines] > > Close the DOS window, and reboot > > now open System Restore and see if it has created a Restore point. Noel Paton - 08 May 2005 09:15 GMT Well. your first mistake was in updating NAV, rather than replacing it with something that works! (You just knew I was going to say that, didn't you?)
OK try a Reset of SR first To Reset System Restore - System | Performance | File System | Troubleshooting and check "Disable System Restore", Apply and IMMEDIATELY reboot. This will flush you restore folder and erase all checkpoints, then, System | Performance | File System | Troubleshooting and uncheck "Disable System Restore", Apply and again IMMEDIATELY reboot. This should now automatically create a new checkpoint immediately following the restart. Finally adjust the space allocated to the restore folder, System | Performance | File System | Hard Disk and adjust the restore slider to your preferred setting.
Most people find that a setting of 200-300MB is sufficient to hold 10-15 days worth of restore points, unless you are doing a lot of installs/uninstalls, or installing large applications (such as Office).
If that doesn't work, then try a manual clearance of the SR points Boot to DOS, using your Startup Disk (if you don't have one and can't make one from Start | Add/Remove Programs, then download a diskmaker from www.bootdisk.com, and create the floppy by running the file)
At the A:\> prompt, type the following commands (followed by [return])
ATTRIB -S -R -H C:\_RESTORE
REN C:\_RESTORE OLDREST
When the A:\> prompt returns, remove the floppy, and reboot the PC. The Control Files will be rebuilt, and a Restore point should be created.
Then delete the C:\OLDREST folder, and reboot again.
Finally adjust the space allocated to the restore folder
See how that goes, and post back.
 Signature Noel Paton (MS-MVP 2002-2005, Windows)
Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj
Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
> Apologies to all. Trying to find original response to this where Noel was > able to determine that my restore files had exceeded file size (or [quoted text clipped - 20 lines] >> > Close the DOS window, and reboot >> > now open System Restore and see if it has created a Restore point. TJT - 08 May 2005 23:13 GMT Thanks again Noel. The disable, enable sequence worked. For some reason the Hard Disk size was bumped up to max again, even though I set it closer to 300 MB after the last set of troubles with SR. Could it be NAV ;-) . Free is not always as cheap as it seems.
> Well. your first mistake was in updating NAV, rather than replacing it with > something that works! (You just knew I was going to say that, didn't you?) Mike M - 08 May 2005 23:43 GMT Resetting system restore always results in the space allocated being reset to the maximum. NAV isn't involved here at all.
 Signature Mike Maltby MS-MVP mike.maltby@gmail.com
> Thanks again Noel. The disable, enable sequence worked. For some > reason the Hard Disk size was bumped up to max again, even though I > set it closer to 300 MB after the last set of troubles with SR. > Could it be NAV ;-) . Free is not always as cheap as it seems. Joan Archer - 09 May 2005 11:14 GMT <lol> That makes a change <g> Joan
NAV isn't involved here at all.
Mike M - 09 May 2005 13:00 GMT > <lol> That makes a change <g> Indeed. :-)
 Signature Mike
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