Critical Update KB828026

Critical Update KB828026 - Revisited

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Kern - 24 Mar 2005 21:09 GMT

I have installed this update 8 times now and it still refuses to register
as installed. Since I'm on Windows ME the instructions at
http://www3.telus.net/dandemar/828026 are not usable. You cannot uninstall
Windows Media Player in Windows ME (or, so I have read, XP).
Microsoft fellows - how do we get this update to register as actually
applied so that Windows Update stops saying it needs to be installed?

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Mike M - 24 Mar 2005 23:05 GMT

Try the following variation of the instructions at
http://www3.telus.net/dandemar/828026.
a) Make a system restore checkpoint
b) Locate the file wmp.dll and rename wmp.old
c) Download and reinstall WMP9
d) Download a copy of the patch from the link in the associated KB article
KB828026 "Update for Windows Media Player URL script command behavior"
http://support.microsoft.com/?kbid=828026), making sure that you download
the version for use with Win Me.
e) Boot to Safe Mode and install 828026.

If you encounter problems at any point use system restore to return to the
checkpoint created at a).

Signature

Mike Maltby MS-MVP
mike.maltby@gmail.com

> I have installed this update 8 times now and it still refuses to
> register as installed. Since I'm on Windows ME the instructions at
> http://www3.telus.net/dandemar/828026 are not usable. You cannot
> uninstall Windows Media Player in Windows ME (or, so I have read, XP).
> Microsoft fellows - how do we get this update to register as actually
> applied so that Windows Update stops saying it needs to be installed?

Reply to this Message

Kern - 25 Mar 2005 20:48 GMT

Followed steps below. Windows Update still says KB828026 needs to be
installed. Also installed KB832353 which is follow on to 828026 that
fixes bug in 828026. After both Windows Update still says 828026 needs
to be installed. Now what? Forget it and ignore it? Or would upgrading
to XP solve it? Where does Windows Update get its info from that tells
it what is currently installed?

> Try the following variation of the instructions at
> http://www3.telus.net/dandemar/828026.
[quoted text clipped - 9 lines]
> If you encounter problems at any point use system restore to return to
> the checkpoint created at a).

Reply to this Message

Kern - 10 Apr 2005 21:37 GMT

I finally found the fix to the problem! I went to a system where
WM828026 had installed successfully and exported the registry entries
to a .reg file. I then copied that file to my system. After using regedit
to determine that the reg entries were not in my system I then double
clicked on the copied reg file to add the entries to my system.
I then ran Windows Update and WM828026 is no longer appearing as needing
to be installed. I am attaching the reg entries in case anyelse needs
them.

> Followed steps below. Windows Update still says KB828026 needs to be
> installed. Also installed KB832353 which is follow on to 828026 that
[quoted text clipped - 16 lines]
>> If you encounter problems at any point use system restore to return to
>> the checkpoint created at a).

Reply to this Message

MowGreen [MVP] - 12 Apr 2005 20:07 GMT

Kern,

Check that the files of the update match those on the system to confirm
that it has installed correctly :

24-Sep-2003 21:18 6.4.7.1128 845,072 Msdxm.ocx
24-Sep-2003 21:18 9.0.0.3075 4,706,304 Wmp.dll

MowGreen [MVP 2004-2005]

===============
*-343-* FDNY
Never Forgotten
===============

> I finally found the fix to the problem! I went to a system where
> WM828026 had installed successfully and exported the registry entries
[quoted text clipped - 25 lines]
>>>If you encounter problems at any point use system restore to return to
>>>the checkpoint created at a).

Reply to this Message