Dear Forum Fellows:

Network Diagnostics on my Windows Me PC used to work just fine; however, it
has not functioned now for months.

I can start the Network Diagnostics (ND) utility using several methods
[command line in the Run box with
1) an http:// protocol, 2) an hcp:// protocol; 3) the same two command lines
in the Internet Explorer address bar, opening Help & Support first, and then
selecting three links in succession, which runs ND..., running MSInfo and
the selecting ND form the Tool menu... but it doesn't matter, it wont run.

Each attempt concludes the same; with the ND hanging, a busy mouse pointer
and a locked condition that requires me to <Ctrl + Alt +Del> to select "Help
and Support", and END TASK. No information or data are displayed. The
graphics loads, all the icons, images and titles, labels, etc. are present
and appear to be correct.

I mentioned WMI because I get an error: 80041001, which according to my
research is a very basic (generic) WMI failure like, "The Call Failed".

I look forward to your replies.

Thank you,

Locutiss