Hi there,

Problem: My recycle bin is always empty; never has anything in it, and
the desktop icon always shows "empty."  When I right click the icon to
empty it, "Empty Recycle Bin" is grayed out and can't be clicked (Same
with using File>Empty Recycle Bin).  Also, I have checked the
Properties>Global Tab on my Recycle Bin and unchecked "Do not move
files to recycle bin," so that's not the problem.  When I delete
things, they just disappear! I have no idea where they go because the
Recycle Bin doesn't work.

Norton: As I said, I've had two past Norton programs on my computer
before (now on my 3rd one...don't ask).  They were Norton Internet
Security 2003 (I think) and Norton Systemworks 2004; one of which
installed the "Norton Protected Recycle Bin."  I now am using Norton
Internet Security 2006 on Windows XP Home Edition and the problem still
remains.

I downloaded and used the program Treesize Professional 4 the other day
to see where my memory is being used on my computer, and 10GB were
still being used up by "Nprotect" which was the Norton Protected
Recycle Bin from a past program (essentially 10 GB of old deleted files
from 2 years ago)...something I thought I got rid of using Add/Remove
Programs and the "symnrt.exe" Norton Removal Tool.  What's with that?
Norton stuff must still be on my computer.  Does this relate to my
recycle bin problem?

Also, I don't have the 2003 or 2004 versions anymore so there is no
"Norton" tab in my Recycle Bin preferences to change anything.  I'm a
novice computer user but want to get my recycle bin back to normal.
What do I do??

Thanks,

Ryan