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Windows Forum / Windows Me / System Tools / November 2007

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Computer Start Up Help!

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Made in Canada - 18 Nov 2007 02:27 GMT
I am using windows ME. My computer has been like an old car, where you have
to fiddle with it before it eventually starts. I do have some pictures I have
downloaded on the computer that I would like to get off. I was having
problems starting windows ME. It gets to the point where it is loading the
system tray (I think this is the correct term) The  sound icon will show up,
and then the screen goes blue and gives me an error message of error OE:
0028: C000D0C1. I have searched this message with no luck. It sometimes will
start in safe mode. When I go to system restore, there are no restore points.
I am not running any McAffee program, but Norton. I have tried clean boot and
it does not work. Any other suggestions before I take it to a paid techie to
get the pictures off (hopefully)? I wish I had found some of this other
information prior, as the scan disk situation has been going on for some
time.
Mart - 18 Nov 2007 13:21 GMT
Not too sure which is your priority - to recover the pictures (by any means)
or to fix your computer.

It seems to me that unless your pc already had some sort of a back-up
capability (CD burner or USB ports for a memory stick for example - which
you should have used in the first place!) then you may as well just
concentrate on recovering your pictures from your hard drive with the aid of
a second computer - the one you used to posted this email from for example.
Otherwise you will need to 'fix' your computer first and then worry how you
are going to transfer the pictures to another medium.

As the process involves 'lifting the cover' and poking about inside the
computer and accessing/removing the hard drive, then connecting it to your
other computer (which *may* also need its cover removing etc.) you may wish
to reconsider your other option to "take it to a paid techie to get the
pictures off (hopefully)"

If you are prepared to 'have-a-go' yourself, then there are people on these
newsgroups who should be able to 'talk-you-through' various methods.

However, to give you a pointer, if you don't want to open your second
computer which must have a USB port, then consider a device like this :-
http://the-gadgeteer.com/review/usb_2_0_to_ide_cable_version_2

Most computer stores sell these type of devices so you should be able to
shop around for a reasonably priced one.

Good luck

Mart

>I am using windows ME. My computer has been like an old car, where you have
> to fiddle with it before it eventually starts. I do have some pictures I
[quoted text clipped - 15 lines]
> information prior, as the scan disk situation has been going on for some
> time.
Made in Canada - 18 Nov 2007 13:51 GMT
Thank you for your reply. I was hoping to try and get the computer running if
I can, however it looks like your idea is a great one!

The old computer is a desk top about 6 years old. It has a CD rom, but no
burner, and also still a floppy drive for the 3 inch hard disks. I did try
saving the pictures once to the 3 inch floppy, however it seemed one picture
filled the whole floppy and I was not sure how to make the size smaller. I
have been saving my new digital pictures to my laptop which is about one year
old. I have also backing most things up to an external hard drive. I have
been "meaning to" get the pictures on the old computer uploaded to a picture
site, where I could get them printed, and the images would also be stored
online with that company. But alas, procrastination did not help!

I had a relative say that the old computer would make a good boat anchor! I
knew its time was limited. I also knew when I junked it, I would feel safer
taking the hard drive out for security purposes. I am not sure how long I
would keep this hard drive, but with identity theft, it would probably be a
good idea.

The link to the gadgeteer web page is great and the pictures appear helpful
as well. I will give it a try!

Thanks for your help!

> Not too sure which is your priority - to recover the pictures (by any means)
> or to fix your computer.
[quoted text clipped - 46 lines]
> > information prior, as the scan disk situation has been going on for some
> > time.
Mart - 18 Nov 2007 16:27 GMT
Your welcome MiC, however ...

... as you've already been "backing most things up to an external hard
drive" with your laptop, that external hard drive box is effectively exactly
the same device (electrically) as the device described on the web page - but
without a hard drive included! (Assuming it is USB)

So you might already have all the parts to do the job yourself - you'll need
a few tools of course (small screwdriver and pliers) and maybe the
assistance of your local friendly 'geek' (There's usually one on the block!)

If you look again at the web page, you should be able to see and work out
how to substitute the 'old' drive for that already in your external 'box'
(may even be instructions supplies with the 'box') and recover your pictures
yourself. Substitution shouldn't affect your warranty - but check the small
print.

That way, you will not only have an anchor, but a second 'back-up' disk
which you can delete all your old stuff and start over with fresh pictures
as extra backup space. And BTW - for the sake of its scrap value, if/when
you ever want to dump your old hard disk, just use a hammer on it first -
saves all the worry of security!

Mart

> Thank you for your reply. I was hoping to try and get the computer running
> if
[quoted text clipped - 93 lines]
>> > some
>> > time.
Made in Canada - 20 Nov 2007 15:16 GMT
Thanks again Mart! All these things I would have not thought of. It has been
a comfort to know that it is possible to get the pictures off the old one.

My external hard drive is quite slim. I trust the people in the computer
stores when I ask them what I need. It looks like it can come apart quite
easily as there are only a few screws on the outside plastic retainer. I
think I will take out the old hard drive on the old computer and then see if
there is anything that looks like it might match between the two devices.

I have been shopping for a new computer for the desk top. Once I get one, I
may need to get the cable company that supplies my internet to come hook up
the new computer. Possibly they can help me ensure I have the whole hard
drive removed from the old computer. I think when I had them hook up the old
desk top, they needed to install something in the old one in order for it to
access the internet. I have high speed light. I am not sure what the part
might be. If they have to open the old computer to recover this part, I don't
think it would be much for them to show me what the hard drive consists of. I
can operate a screw driver, so hopefully it will not be too hard to remove.

The pictures on the web site link you included look fairly detailed, so
hopefully that will help.

The idea of the hard drive and the hammer is funny! I never thought of such
a practical way of destroying information! Here I thought I would need to use
some kind of super duper eraser gadget in order to permanenetly erase info. I
do a little bit of computer reading, but time is always a factor of becoming
more aware of the things I should know computing. I try to keep up with the
basics, and hopefully one day I will become more computer literate.

I really appreciate your suggestions and help. I will certainly use this
medium in the future to straighten out some of my smaller computer glitches
before they become a real can of worms, which I am sure the old desk  top had
become.

Thanks again!

> Your welcome MiC, however ...
>
[quoted text clipped - 118 lines]
> >> > some
> >> > time.
Mart - 21 Nov 2007 01:48 GMT
Hi MiC. Again, assuming that your external hard drive is connected to the pc
via a USB connector (and uses an external power unit) and by "quite slim"
you mean about an inch or so (2.5cm) then I would have thought there may
have been instructions included with it on how to open it up and substitute
its hard drive. Perhaps not all manufacturers provide that information. But
a call to the store which supplied it should be able to help - if they are
worth their salt! - and like you say, may even help you remove the old drive
even for a modest fee.

But do consider doing-it-yourself first. Although most desktop computers are
fairly easy to open-up (see your User Manual, if still available), getting
access to all four screws which secure the hard drive *may* be a little more
tricky and could involve the use of contortionists hands and fingers. But
the photos and instructions on the web site look pretty comprehensive. Just
take your time and make a few notes/sketches just in case you need to
remember which plugs etc. went where. (This applies to your external hard
drive 'box' too)

I'm sure that you shouldn't find it very difficult - and perhaps even
satisfying!

Also, you may even be able to restore the old disk back into the original
computer after you've copied (backed-up) the picture (and other
important/essential data) files to your laptop and get an extended use of
life from the old PC.

Good luck and let us know how you get on.

Mart

> Thanks again Mart! All these things I would have not thought of. It has
> been
[quoted text clipped - 201 lines]
>> >> > some
>> >> > time.
 
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