System Restore

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Stella - 29 Nov 2004 22:16 GMT

Uh-oh. I was taking a look at what was in Add/Remove (not for any
particular reason). There was something that said "Window's Update..... (I
don't remember what else it said) that I had highlighted. I double-clicked
thinking for some reason that it would explain more of what this was. I
know what Windows Update is and for, but I wanted to see why it would be
under Add/Remove. For some reason it disappeared. I didn't click Add or
Remove. I thought I would just do a System Restore and I can't. It keeps
saying that my computer can not be restored to any of the checkpoints that I
have for the last 3 days. If you have any idea which Windows Update might
have been in Add/Remove and why that would be great although I won't hold
my breath on that one. I'm more concerned about why my System Restore isn't
working. Any ideas?

Thanks
Stella

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Noel Paton - 30 Nov 2004 07:11 GMT

It's possible that you haven't installed the System Restore Patch - without
which any current restore points are just space fillers.
To check this, look for the file C:\Windows\System\SMGR.DLL - r-click on the
file, and select Properties.
What's the version number? - if it's v4.90.0.3003 then you have installed
the patch, and we have to look elsewhere for the problem
if it's v4.90.0.2533, then you need to install the patch.

To install the patch, either visit Windows Update, or go here, and download
the patch for offline install
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q290700
Run the installer, and windows should reset System Restore at the same time,
clearing your old restore points (which wouldn't have worked, anyhow), and
creating a single new one.
You should then reset the maximum allocation for SR by going to the
adjustment slider at System Properties | Performance | File System | Hard
Disk - most people find that 200-400MB is quite sufficient for most
purposes, unless installing/uninstalling large applications such as Office.

Why would this not be installed? - have you reinstalled ME over itself
(Possibly in hopes of repairing something?)

download, install and run Belarc Advisor - www.belarc.com - to check on the
status of your other installed patches.

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Noel Paton (MS-MVP 2002-2005, Windows)

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> Uh-oh. I was taking a look at what was in Add/Remove (not for any
> particular reason). There was something that said "Window's Update.....
[quoted text clipped - 15 lines]
> Thanks
> Stella

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