 |
 | Home | Contact Us | FAQ | Search & Site Map | Link to Us |
 | Sign In | Join | Other 45 Sites in Network |
Windows Forum / Windows Me / General Topics / February 2005Windows explorer causes kernel 32.dll fault?
Is it possible for me to fix this without re-formating my hard drive? I am unable to do just about everything as fault window is always on top and I cannot get it to go away. I use Windows ME, have plenty of Ram and hard drive space. Problem was caused when I updated a McAfee antispyware. Unfortunately, their techs are almost useless. Troubleshooting Kernel32.dll errors and Invalid Page Faults http://www.all-windows.com/kernel32.html Try uninstalling the McAfee antispyware. If it cures the ill then you can reinstall it and never mind the update that caused the bug. John > Is it possible for me to fix this without re-formating my hard drive? I am > unable to do just about everything as fault window is always on top and I > cannot get it to go away. I use Windows ME, have plenty of Ram and hard > drive space. Problem was caused when I updated a McAfee antispyware. > Unfortunately, their techs are almost useless. I have been using McAfee products since versions 2.0 and 1996, so I am not trying to be too negative. For those thinking of using product, un-installing the Antispyware does not help. Whatever modifications that installing does, you cannot un-install. It's one of the problems they have with their newest version. I will try and figure out how to extract a new copy of kernel32.dll > Troubleshooting Kernel32.dll errors and Invalid Page Faults > http://www.all-windows.com/kernel32.html [quoted text clipped - 9 lines] > > drive space. Problem was caused when I updated a McAfee antispyware. > > Unfortunately, their techs are almost useless. I am in trouble. I tried extracting a new kernel32.dll by msconfig method and from CD. Neither worked as windows would not let be replace kernel32.dll while in use. Also tried using windows ME startup disk which is suppose to have extracting element to it? When I booted up from off with startup disk in, my computer booted to windows ME desktop? What's with that??? When I boot to windows Me desktop, I get error window: explorer has caused an error in kernel32.dll. Explorer will now close, but this window cannot be closed? I did delete McAfee Antispyware which caused original problem. Still have same problem. Sure could use any suggestion that might work??? > I have been using McAfee products since versions 2.0 and 1996, so I am not > trying to be too negative. For those thinking of using product, [quoted text clipped - 17 lines] > > > drive space. Problem was caused when I updated a McAfee antispyware. > > > Unfortunately, their techs are almost useless. How to Extract and Replace a Protected File in Windows Me http://support.microsoft.com/default.aspx?scid=kb;en-us;265371 or from a Command Prompt Start: "Extract Files By Using Startup Disk To start your computer with CD-ROM support, and then extract files, follow these steps: 1. Insert the Windows Millennium Edition startup disk into drive A, and then restart your computer. 2. When the Microsoft Windows Millennium Edition Startup menu appears, click Start computer with CD-ROM support. Note If you purchased your computer with Windows Millennium Edition installed, the cabinet files may be installed in the Windows\Options\Install folder: If these files are on your computer, you do not have to have CD-ROM support at this step, and you can extract the files that you must have from the Windows\Options\Install folder. Click Start computer without CD-ROM support, and then continue to step 4 without using step 3. 3. Insert the Windows Millennium Edition CD-ROM into the CD-ROM drive. 4. At the command prompt, type ext, press ENTER, and then follow the instructions on the screen." HOW TO: Extract Original Compressed Windows Files http://support.microsoft.com/kb/129605/EN-US/ When you boot with the ME boot disk you have to chose the proper boot option. If it doesn't work then your ME boot disk may be "broken". Try downloading one from bootdisk.com. You have to create the boot disk with the file you download. How did you "delete" that McAffee Anti Spyware? Do you mean that you removed it with the Add/Remove Programs in the Control Panel? John > I am in trouble. I tried extracting a new kernel32.dll by msconfig method > and from CD. Neither worked as windows would not let be replace kernel32.dll [quoted text clipped - 29 lines] >>>>drive space. Problem was caused when I updated a McAfee antispyware. >>>>Unfortunately, their techs are almost useless. I downloaded a startup disk. It does not work. I created a startup disk on day one of my computer and last night. Neither of them work either. I deleted McAfee Antispyware through control panel. That was my only option. Looking at McAfee support forum, I am not the only one who had this problem created by their software. Not that it helps me much to not be alone. McAfee's answer to problem is to contact Microsoft. Great. My computer came OEM version of windows 98. I purchased windows ME upgrade disk about 3 years ago. Last year I had a bad on board modem and had a company (now out of business) try to fix it. Eventually I went to external modem. While this company tried to fix my on board (motherboard) modem, they messed up windows me. They solved the problem by reformatting my harddrive with one of their disks (as I was out of town and did not take my windows me & 98 disks over to them). Would this have any reason or cause that my startup disks do not work? If I put my windows me upgrade disk into my computer, will I get an option to reformat my hard drive? I hate to mess things up any more than they are? Again, thanks for your attention and suggestions! > How to Extract and Replace a Protected File in Windows Me > http://support.microsoft.com/default.aspx?scid=kb;en-us;265371 [quoted text clipped - 66 lines] > >>>>drive space. Problem was caused when I updated a McAfee antispyware. > >>>>Unfortunately, their techs are almost useless. Something isn't right here... look in the BIOS and make sure that the system is set to boot to the diskette first (in the Boot Sequence or Boot Order). Any ME (or other) boot disk should be able to boot the pc. If the diskette is already first in the boot sequence you have more than a windows problem. John > I downloaded a startup disk. It does not work. I created a startup disk on > day one of my computer and last night. Neither of them work either. [quoted text clipped - 88 lines] >>>>>>drive space. Problem was caused when I updated a McAfee antispyware. >>>>>>Unfortunately, their techs are almost useless. Thanks much for your help! For some reason, "boot by floppy" was turned off. I turned it on and was able to extract a new copy of kernell32.dll from install files using startup disk. This worked according to your first link above concerning help. Problem is fixed! I would not have thought to check "boot by floppy" option. Thanks again. I am not putting McAfee Antispyware back on my computer. The latest update sent from them had caused the problem (experienced by a dozen other users). You're welcome. John > Thanks much for your help! For some reason, "boot by floppy" was turned off. > I turned it on and was able to extract a new copy of kernell32.dll from [quoted text clipped - 3 lines] > back on my computer. The latest update sent from them had caused the problem > (experienced by a dozen other users). |
Reply to this Message |
 Sign In
 Join
 My Latest Posts My Monitored Threads My Blog My Photo Gallery My Profile My Homepage Start New Thread Enable EMail Alerts Rate this Thread
|
©2008 Advenet LLC Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.